Serra Ford Rochester Hills

Greg Zytowski was a pleasure to work with. He made sure that our experience was the best that it could be. We’ve been burned by a few other salesmen and he wanted to make sure that we were 100% happy with that our experience was the best that it could be. We’ve been burned by a few other salesmen and he wanted to make sure that we were 100% happy with the vehicle we purchased and the process to purchase it. He was in no way pushy or salesy, but made sure we had all the information we needed and new everything about our new vehicle. Great experience all around. Highly recommend. More

Like being around family. What a smooth pleasant experience ( 3rd time ) and like always my salesman Bob, kept me laughing through the entire process. Love a mom and pop dealer What a smooth pleasant experience ( 3rd time ) and like always my salesman Bob, kept me laughing through the entire process. Love a mom and pop dealership like this one. More

Great!!! Serra Ford of RH & Jim Bommarito I recently (11/29/19) signed a 3 year lease on a 2020 Ford Fusion SE with Serra Ford of Rochester Hills, MI. Jim Bommarito, my Salesperson, made this I recently (11/29/19) signed a 3 year lease on a 2020 Ford Fusion SE with Serra Ford of Rochester Hills, MI. Jim Bommarito, my Salesperson, made this new car lease experience pleasant and easy. This is the second Ford that I’ve leased from Jim. He’s very knowledgeable with the entire Ford line and genuinely listened to my vehicle needs and budget constraints. Jim is a low pressure, get it done salesperson who puts you at ease as he works with you to get you into the right vehicle at a fair, acceptable price. When I met with Jim this time, the first offer he presented to me was the best offer I had received after visiting three other Ford dealers. It was a hassle free experience with no need to haggle or negotiate. The offer was fair and I accepted it. This is not something car shoppers usually encounter. Jim’s handling of the paperwork for the early lease termination of my 2017 Ford and the leasing of my new vehicle was simple and straightforward. He made sure that my new 2020 Ford Fusion was totally ready at delivery, as it should be. It was spotless inside and outside, with a full tank of gas and all fluid levels checked and filled. Then he took the time to explain and set all the new technology features on my new vehicle. I'm very pleased and thankful for the professionalism and customer sales style of Jim Bommarito and Serra Ford of Rochester Hills. More

After leasing my past two vehicles from Serra Ford, I will always return to this dealership. My experience with everyone there has been exceptional, especially my salesman, Jim Bommarito. will always return to this dealership. My experience with everyone there has been exceptional, especially my salesman, Jim Bommarito. More

Angelo Giordimaina is Outstanding! We leased for the first time three years ago and Angelo went above and beyond to explain the lease program to us and helped to get us set up with a Fo We leased for the first time three years ago and Angelo went above and beyond to explain the lease program to us and helped to get us set up with a Ford Explorer. Our current lease was getting ready to expire and we knew we diffently wanted to deal with Angelo again. He made the process of turning in our current lease and leasing a knew Ford Explorer completely painless. He prepared all the paperwork while we were on vacation and when we returned everything was ready for us to sign and take position of our new lease. Once again Angelo helped to explain all the features of our new lease and helped us set up Ford Pass on our phones. If you want a salesperson that is honest, trustworthy and who will treat you like family differently go see Angelo. More

I went in today to take a look at a vehicle and was helped my Mike K. aka old mike lol. He was amazing! He was very down to earth and personable. Mike answered any and all questions thoroughly and hone helped my Mike K. aka old mike lol. He was amazing! He was very down to earth and personable. Mike answered any and all questions thoroughly and honestly. The whole staff was very nice and courteous and I would def recommend going there for your new and used car needs. Thabks again Mike! More

Diamond in the rough. I am sure everyone knows "how it goes" when a single female tries to contact dealers "looking for a car". Not the case here. I had done my research I am sure everyone knows "how it goes" when a single female tries to contact dealers "looking for a car". Not the case here. I had done my research and KNEW which EXACT CAR I wanted. Called the dealership and was connected to Dan Saunders. Dan was AMAZING. NOT PUSHY, NOT TRYING TO SELL ME EXTRAS but yet VERY KNOWLEDGABLE. Was able to seal the deal in two quick visits.. Helped me fill out my rebates and answered all questions.. HIGHLY RECOMMEND seeing Dan Saunders if you are in the market for a car!!! More

New Lease The lease on my 2017 Fusion was ending. I contacted Scott DeWitt in the morning. Told him I wanted another Fusion and by 3:00 I was driving away with The lease on my 2017 Fusion was ending. I contacted Scott DeWitt in the morning. Told him I wanted another Fusion and by 3:00 I was driving away with my brand new 2020 Fusion. Scott was a pleasure to work with and made the transition to my new Fusion painless. He was very knowledgeable and a true professional. I would highly recommend Scott! More

John Sawson & Serra: A great combo John Sawson was very responsive to my emails and calls. Quick to reply with a status and very knowledgeable with the details. The rest of the staff d John Sawson was very responsive to my emails and calls. Quick to reply with a status and very knowledgeable with the details. The rest of the staff did a great job finishing the deal and getting us out the door quickly. Thanks again! More

Stop in at Serra Ford and look up Scott DeWitt. Great guy,honest and hard working. My wife and I have purchased two Ford vehicles from Scott and are extremely happy with our experience and products. guy,honest and hard working. My wife and I have purchased two Ford vehicles from Scott and are extremely happy with our experience and products. More