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Serra Ford Rochester Hills

Rochester Hills, MI

4.8
1,260 Reviews

2890 South Rochester Road

Rochester Hills, MI

48307

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Showing 1,260 reviews

September 07, 2021

Best car buying experience! Michael pidsosny was a great car salesmen he made everything very smooth an easy ! Very helpful an knew everything about the product he was selling ! More

by Capone041612
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt duggan, Michael Pidsosny
Oct 30, 2021 -

Serra Ford Rochester Hills responded

Hi Capone041612, thank you for taking the time to leave a review for us at Serra Ford Rochester Hills. We're happy we could meet your expectations! We hope to be of service to you again! Take care!

September 04, 2021

Hillary made buying a vehicular fun again! After going to multiple dealerships and having a rough time- Hillary made the experience easy, quick, and fun! Thank you SO much Hillary and Serra Ford for my 2021 More

by Kaitlynoberc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hillary Adams
Oct 30, 2021 -

Serra Ford Rochester Hills responded

Kaitlynoberc, thank you for leaving such a great review and high star rating. We are looking forward to seeing you again soon! Have a fantastic day!

August 31, 2021

We have been going to Bob for about 5 years. His experience at getting us the best deal possible for our budget keeps us coming back. More

by Debs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brani
Oct 30, 2021 -

Serra Ford Rochester Hills responded

Thank you! We are looking forward to seeing you again!

August 28, 2021

Shawn Burchi did a great job making this deal work for me. Would highly recommend her to anyone for the purchase of a new vehicle. More

by sognar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Burchi
August 18, 2021

Wonderful leasing experience. Top-notch service from Woody! I believe this is my fifth vehicle from him. Great service and customer care. More

by MMSJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Levi, Woody Woodson
Oct 30, 2021 -

Serra Ford Rochester Hills responded

Mmsj, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Serra Ford Rochester Hills for all your vehicle needs! Take care!

August 14, 2021

I had a great experience here start to finish. Bailey is very friendly and has a passion for her work. I'm glad I chose this dealership! More

by anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey C
Oct 30, 2021 -

Serra Ford Rochester Hills responded

We are glad you chose us too! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 14, 2021

Serra Ford is a great place wi the which to do business. Jon is very helpful, pleasant and honest. He made what could have been a very stressful situation very pleasant. I appreciate leasing a car from a de More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Maston
Oct 30, 2021 -

Serra Ford Rochester Hills responded

Karen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

June 25, 2021

This is the 2nd time we have purchased a car from Bob Brani @ Serra Ford and found him to be helpful, honest and excellent at his job. He makes the whole process seamless. Thank you for the top notch se More

by Deb & Alan S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brani
May 22, 2021

This is my 2nd review in 2 weeks. A few days after I purchased my Used car at Serra Ford I detected a issue,called them,they said"bring it in and we will check it out. Took my car in, gave me a loaner, More

by Carol D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Galka
March 19, 2021

I recently purchased a 2018 Ford Mustang convertible from Mike Kopp. Not only am I thrilled with the car, I was also thrilled with the wonderful and attentive service I got from Mike. It was by far the best More

by wayne.bonus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kopp
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