Serra Ford Rochester Hills

A great and professional experience! Our salesperson, Norman, took time to provide information on a variety of cars and financing options. He really had our best interest and made our visit and purchase Norman, took time to provide information on a variety of cars and financing options. He really had our best interest and made our visit and purchase an enjoyable experience. We will definitely return for our next purchase. Highly recommend! More

I just purchased a new F150 from Serra Ford and it was a very pleasant experience which is not always the case when dealing with a dealership. I give them five stars and my salesman was Dan Saunders. I also very pleasant experience which is not always the case when dealing with a dealership. I give them five stars and my salesman was Dan Saunders. I also rate him at five stars. He was not at at all pushy. He answered all my questions and helped me set up all the technical stuff I am bad at. More

I had such a positive experience shopping at Serra Ford! I test drove a car on Friday, and took it home Monday! My salesperson spent time outside of work hours to finalize the deal and was a pleasure to wor I test drove a car on Friday, and took it home Monday! My salesperson spent time outside of work hours to finalize the deal and was a pleasure to work with, even with the current shortage he was able to get me everything I wanted within my budget! More

Top-notch service! Vehicle delivered to our house, makes for happy buyers! Joe was great! for happy buyers! Joe was great! More

Very helpful and friendly staff , the showroom is very clean and stocked with alot of nice vehicles to choose from I enjoyed my experience. clean and stocked with alot of nice vehicles to choose from I enjoyed my experience. More

Serra Ford, in particular, Woody Woodson in Sales is an excellent representative for the Ford organization. He made it possible for us to obtain and lease our third Explorer XLT in a row from Serra Ford. excellent representative for the Ford organization. He made it possible for us to obtain and lease our third Explorer XLT in a row from Serra Ford. He has a great personality and follows up with the customer on a regular basis and answers all questions directly or through follow-up in obtaining the answer to any question, ridiculous or not. Woody is a highly dedicated employee that represents customers and Serra Ford proudly. More

Serra Ford is the best Ford dealer in our region. This is the second time I am leasing with them. Woody is our salesman, very friendly, attentive, ready to answer any questions and thoughtful on our needs. W the second time I am leasing with them. Woody is our salesman, very friendly, attentive, ready to answer any questions and thoughtful on our needs. We felt like we were in good hands during the whole process. Thank you so much for such a great support! More

I had a wonderful experience here! Shawn Burchi navigated me through my first solo experience leasing a car and it could not have gone better. She is extremely knowledgeable and helped me out every step of t me through my first solo experience leasing a car and it could not have gone better. She is extremely knowledgeable and helped me out every step of the way. Wonderful experience always! More

Love Serra Ford and our salesman, Jon Maston! Always friendly, helpful, and ready to make every customer satisfied and happy! Thank you Jon! friendly, helpful, and ready to make every customer satisfied and happy! Thank you Jon! More

I came in with the hopes of learning about the new F150 and potentially purchasing one. Bailey was informative and knowledgeable all the while never being pushy. Ultimately came to a price we agreed upon a and potentially purchasing one. Bailey was informative and knowledgeable all the while never being pushy. Ultimately came to a price we agreed upon after some conversation and she ensured the transaction went extremely smoothly. Probably the nicest vehicle experience I’ve had. Would absolutely recommend Serra Ford for you new vehicle purchase needs. More