Serra Ford Rochester Hills
Rochester Hills, MI
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Unlike the other dealerships I dealt with, the folks at Huntington were not pushy. I asked questions, they answered them. Nobody pestered me to come in and buy a vehicle. I like that. Huntington were not pushy. I asked questions, they answered them. Nobody pestered me to come in and buy a vehicle. I like that. More
Everyone involved in the transaction were very friendly and helpful in making my decision to lease a new car a pleasant one. Awesome customer service. and helpful in making my decision to lease a new car a pleasant one. Awesome customer service. More
Great dealership. From sales finance guy and service dept. Tonya Murray is excellent and very easy to work with through the whole sale experience. I have been to many dealerships and this will be mine f dept. Tonya Murray is excellent and very easy to work with through the whole sale experience. I have been to many dealerships and this will be mine from now on. More
Reluctant to return to dealership for service, I contacted my selling dealer regarding the wear issue on my tires. Not only did I get an awesome price on 4 tires, I was informed of an updated part o contacted my selling dealer regarding the wear issue on my tires. Not only did I get an awesome price on 4 tires, I was informed of an updated part on my vehicle which was covered under warranty. Service was quick, I was well informed and it was a pleasure to do business. More
I was very tough with Megan Stiffler at Huntington Frod and was a little abrupt with her because I know a lot of brake material engineers at Ford and doubted her comments. She was right on, cordial and non and was a little abrupt with her because I know a lot of brake material engineers at Ford and doubted her comments. She was right on, cordial and non confrontational. She was professional, knowledgable and patient. I was pissed and abrasive. Would I buy another Ford vehicle and yes I would. When? In the next few weeks from Tayna. Thanks Megan! Regards, Pete Pelloski 2511 Pebble Beach Drive Oakland, Mi. 48363 More
The shuttle service is completely unreliable. I waited over 2.5 hours from the time I called until the shuttle service came to pick me up from work. No indication it would take longer than usual. This was over 2.5 hours from the time I called until the shuttle service came to pick me up from work. No indication it would take longer than usual. This was at the end of my work day so I was stuck at work for an extra 2 hours. Thanks guys! This place is terrible. Stop being so cheap and hire another driver if you have that much business. More
My parents and I went in to this dealership a couple of months ago to purchase a new car, and we were fortunate enough to work with Tonya. She was extremely helpful and attentive to my parents and myself t months ago to purchase a new car, and we were fortunate enough to work with Tonya. She was extremely helpful and attentive to my parents and myself throughout the entire process, made a fair offer for my previous car I was turning in, and made the overall process entirely painless. We were able to finish the entire process in a single night, and within a couple of hours I was a proud owner of a new ford fusion! I would definitely recommend this dealership to any of my friends or family, and I would also like to advise anyone who stops in to ask to work with Tonya! More
I located the car I purchased on the Huntington Ford lot on Sunday evening. I called Shawn on Monday and the rest is history. Couldn't have been easier. She had the car ready for me to test drive when I on Sunday evening. I called Shawn on Monday and the rest is history. Couldn't have been easier. She had the car ready for me to test drive when I arrived. I was able to drive the vehicle home late that afternoon. She was very helpful with syncing my phone and called to check how things were later in the week. I couldn't be happier with the car or how I was taken care of. More
Greg was so helpful and patient. He knew exactly what I was looking for in a used car. For months he kept my information while keeping an eye out for me. Once he felt he had the right one, he called. Su was looking for in a used car. For months he kept my information while keeping an eye out for me. Once he felt he had the right one, he called. Sure enough, it was exactly what I wanted. Great deal! Not very many people would go to that length to find a used vehicle. I would highly recommend Greg to anyone in need of a pre-owned vehicle. More
I had the best car experience in my 35 years of driving at Huntington Ford. I was looking to surprise my wife for her 50th Birthday. I looked on line and found the perfect vehicle at their dealership. I at Huntington Ford. I was looking to surprise my wife for her 50th Birthday. I looked on line and found the perfect vehicle at their dealership. I submitted a request online and immediately received a great quote and call from the dealership. Tread Huntington set up a time to look at the car. I stopped by and loved the Taurus SHO along with the outstanding service I received. Even though it is about 50 miles from my house it was worth the trip to get my vehicle from this dealership. In all it took about 35 minutes to get a test drive, paperwork done, vehicle cleaned up and on the road. Tread continues to follow up with us to make sure all is going well and providing us tips about our new vehicle. I will be back there the next time I need a vehicle. More