Serra Ford Rochester Hills

My overall experience was very good. I can see why Alonso is your top salesman I can see why Alonso is your top salesman More

I walked in looking to build a truck, which wasn’t possible and Cheyenne helped me find the truck that was perfect for me on the lot! possible and Cheyenne helped me find the truck that was perfect for me on the lot! More

Wonderful service from caring staff. Both Shawn Burchi and Kevin Miller went out of there way to take care of me. Both Shawn Burchi and Kevin Miller went out of there way to take care of me. More

I went into Serra Ford Rochester Hills to look at all my options of turning in my lease early. Jacob Berger spent a lot of time with me and went over all kinds of options. They offered me a good price to bu options of turning in my lease early. Jacob Berger spent a lot of time with me and went over all kinds of options. They offered me a good price to buy me out of my lease. I was able to purchase a used car with low miles at the cost range I wanted to be in with a low interest rate. They were all very friendly at the dealership and answered any questions I had. I had one concern with brake dust on my wheels after I had my car for only a week. I called Jacob and the Service Dept. Manager explaining my concerns about my brakes. They looked at my brakes, cleaned up the brake dust and confirmed there were no problems. I was very happy with my experience at this dealership and would highly recommend them to anybody. More

This is the third lease in six years and have had a pleasant experience every time. I’m sad to say with Angelo’s recent retirement I will miss him but being his last sale I was fortunate to get to see pleasant experience every time. I’m sad to say with Angelo’s recent retirement I will miss him but being his last sale I was fortunate to get to see him on his last day. More

Fifth vehicle leased at this dealership location. Salesperson was changed from who I originally ordered from. Michael P was very helpful in explaining all the paperwork, the walkthrough of the vehicl Salesperson was changed from who I originally ordered from. Michael P was very helpful in explaining all the paperwork, the walkthrough of the vehicle and answered all my questions. Will be back for services I may need. More

Purchased my 4th vehicle from this dealership and its predecessor. Very satisfied with the service provided. predecessor. Very satisfied with the service provided. More

I highly recommend this sera Ford dealer. I have been with them for more than 10 years. During the period, my family bought 3 Ford vehicles from them. Explorer is my favorite model. We owned I have been with them for more than 10 years. During the period, my family bought 3 Ford vehicles from them. Explorer is my favorite model. We owned one limt edition for 7 years, which never has any car accidents. All my family members love the explore. Explorer is the best. I traded in my old explorer for a ST in Feb. Raven is my new sales lady, she is very friendly and helpful. Thanks raven!! You are the best as well! Love ford and thank all sera ford employees! I referenced my clients and friends to them as well! More