Serra Ford Rochester Hills

I JUST stopped in to see the new Bronco Sport color- Azure Blue as my daughter just started the quest of looking for vehicles. Our sales person Rachel, pointed me to where to find it. She asked all the Azure Blue as my daughter just started the quest of looking for vehicles. Our sales person Rachel, pointed me to where to find it. She asked all the “sales” questions how she could help…. I replied just looking. She stayed persistent, but not overbearing. Rachel said she wanted to earn our business and she sure did - even after telling her not to “spin her wheels” as we already found the the vehicle at the price point my daughter was happy with. Definitely recommend Rachel for sales! Have gone to this dealership for 20 years for service and parts. Top notch there too! More

Bailey Czuchaj made this experience wonderful! I unexpectedly had to purchase a new car. Bailey provided options, had the cars ready to test drive, explained the differences of the cars. She made I unexpectedly had to purchase a new car. Bailey provided options, had the cars ready to test drive, explained the differences of the cars. She made a stressful experience calm, quick, with exceptional customer service. These vehicles were priced amazing compared to the ones I looked at closer to home. Well worth the 1 hour drive. Would recommend working with Bailey!! More

Very happy with our lease especially our salesperson Shawn Burchi, this is or 3rd escape Shawn Burchi, this is or 3rd escape More

Serra Ford is an exceptional Ford Dealership in Rochester Hills. Been going there for many years for Service (Shawn Habba is always very helpful) Woody Woodson is my salesman and has sold me 3 Ford Escapes Hills. Been going there for many years for Service (Shawn Habba is always very helpful) Woody Woodson is my salesman and has sold me 3 Ford Escapes. Always a pleasure! More

Relaxed and welcoming environment. Strong attention to customer care and satisfaction. Everyone I encountered has been pleasant, upbeat, and helpful! Bailey Czuchaj, my sales associate Strong attention to customer care and satisfaction. Everyone I encountered has been pleasant, upbeat, and helpful! Bailey Czuchaj, my sales associate is very knowledgeable about their products and goes above and beyond to take care of her guests! I highly recommend Serra Ford of Rochester Hills Michigan! More

Has a great experience buying a used car here! Sales associate David Kerwin was patient, answered questions thoroughly, made sure I was aware of all fees and charges, and communicated regularly wi Sales associate David Kerwin was patient, answered questions thoroughly, made sure I was aware of all fees and charges, and communicated regularly without being pushy at all. Highly recommend! More

Been going to Sierra Ford in Rochester Hills for years they always treat you like family Shawn Burchi makes getting a vehicle effortlessly and efficient. She’s the best. they always treat you like family Shawn Burchi makes getting a vehicle effortlessly and efficient. She’s the best. More

I had a great experience. They got the best deal I could get. And I couldn't of asked for better people to help. They got the best deal I could get. And I couldn't of asked for better people to help. More

We have used our salesperson for many years and are always satisfied with the service. He went over all the options available and made the experience easy. always satisfied with the service. He went over all the options available and made the experience easy. More

Shannon was absolutely wonderful to work with. We will definitely continue to do business with Serra Ford and Shannon in the future. We will definitely continue to do business with Serra Ford and Shannon in the future. More