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Serra Ford Rochester Hills

Rochester Hills, MI

Overview
Reviews
Vehicles
4.8
1,303 Reviews
Call Dealership (248) 852-0400
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2890 South Rochester Road

Rochester Hills, MI

48307

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Showing 1,303 reviews

May 04, 2025

Excellent service, made buying a new car easy and painless. Ms. Burchi was amazing answering all my questions. Will recommend to everyone! More

by Poeish13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Burchi
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May 06, 2025 -

Serra Ford Rochester Hills responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

April 30, 2025

This is my 3rd Ford from Serra. Our sales person Ryan did a great job startin* with early contact on my lease to having a demo ready for us to drive. And the in home mobile service More

by twodrobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Mulrenin
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May 06, 2025 -

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2025

It's a nice dealership. The lady is very nice. She is trying to get me approved More

by barbietingzatl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Shaya
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Apr 21, 2025 -

Serra Ford Rochester Hills responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

April 15, 2025

I am so happy to have purchased my new Buick Enclave at Serra Ford. The salesman Woody made the experience easy and I would definitely recommend using this dealership for you next car purchase. More

by TonyaS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristine Berishaj, Woody Woodson
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Apr 21, 2025 -

Serra Ford Rochester Hills responded

Hi, we appreciate your recommendation of our dealership! Thank you again for choosing Serra Ford Rochester Hills, and we hope to see you again soon!

April 14, 2025

This is our 2nd purchase from Rachel Kupke. She knows her product and exactly how to get you the best deal! Rachel made the whole process very quick and easy. More

by LAURIESUE93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Kupke
Report | Print
Apr 16, 2025 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

April 02, 2025

Shannon was a delight. She was very helpful and made the process very easy. Can recommend. More

by kengwall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Leach
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Apr 06, 2025 -

Serra Ford Rochester Hills responded

Hello Kengwall, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

April 01, 2025

Shawn Burchi is your sales professional at Serra Ford of Rochester Hills. We have purchased/leased several Ford vehicles from her over the years. Always great to work with. J&D Miller Flushing Mi More

by Jc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance dept., Shawn Burchi
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Apr 05, 2025 -

Serra Ford Rochester Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 31, 2025

It was a please buying experience from Serra Ford. Bailey was very helpful and wend above and beyond to help us. More

by dozydotes1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Levi, Bailey Czuchaj
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Apr 05, 2025 -

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 24, 2025

Exceptional salesman! Quick and efficient. Very personable and awesome to work with. I highly recommend! More

by Inglessusan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael LaRose
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Apr 04, 2025 -

Serra Ford Rochester Hills responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Apr 07, 2025 -

Serra Ford Rochester Hills responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2025

Great service from Norman and Emily as well as Alex the finance guy. Would not hesitate to purchase another vehicle from this dealership and they are an hour from us so that is saying a lot. More

by Tbnowak5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Norman Shaya
Report | Print
Mar 26, 2025 -

Serra Ford Rochester Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

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