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Serra Ford Rochester Hills
Rochester Hills, MI
1,314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,314 reviews
June 04, 2025
Our salesperson Jacob Berger made our experience great. He was so patient, pleasant and prepared for our appointments on two occasions and a few calls/texts. We highly recommend Jacob and Serra Ford Roche He was so patient, pleasant and prepared for our appointments on two occasions and a few calls/texts. We highly recommend Jacob and Serra Ford Rochester. More
by steixner
Employees Worked With
Jacob Berger
June 04, 2025
Great customer care! Brad is the best! And the new showroom is spectacular! I can’t wait to see the completed project. Brad is the best! And the new showroom is spectacular! I can’t wait to see the completed project. More
by Trimtecmi
Employees Worked With
Jim Bommarito, Woody Woodson, Shawn Burchi, Brad Schiller, Matt Weyers
June 03, 2025
When I walked in Serra Ford for the very first time I met a young salesman who was very new. But he took charge and brought others to help in the process. It was a real team effort. I was really impressed th a young salesman who was very new. But he took charge and brought others to help in the process. It was a real team effort. I was really impressed the way everyone supported him. More
by larrynorman46
Employees Worked With
Nick Dyer, Bob Davis, Kevin Miller, Bob Davis
May 30, 2025
Serra Ford Dealership is beautiful, and you can get a great cup of coffee while you wait. Bailey was great and helped me get everything I was looking for in a new F150 including the H.U.D. This was my great cup of coffee while you wait. Bailey was great and helped me get everything I was looking for in a new F150 including the H.U.D. This was my first vehicle w/Serra Ford and wont be my last. More
by propsdoc
Employees Worked With
Bailey Czuchaj
May 28, 2025
Shady they sell a car when it was scheduled. Walk in with cash and they outright write it up for someone else. Keep looking totally not worth your time or money Walk in with cash and they outright write it up for someone else. Keep looking totally not worth your time or money More
by Michelle48060
Employees Worked With
James Dluzynski, Michele Dargis
May 22, 2025
I have been coming to Serra Ford for many years mostly because I have the pleasure of working with an amazing salesperson, Shawn Burchi. She is helpful in every way and alway very professional. I can ask because I have the pleasure of working with an amazing salesperson, Shawn Burchi. She is helpful in every way and alway very professional. I can ask her 1000 questions and she will get me the answer I need, no matter how long it takes. She let me know it was getting close to my lease end and started the process immediately. She made everything easy from beginning to end. Now I'm in my new ride and loving it!!! More
by ann marie mcreynolds
Employees Worked With
Shawn Burchi
May 21, 2025
Terrific experience from the sales manager down to the sales staff Bailey, who helped me through my entire experience from start to finish was tremendous I would recommend her to anyone interested in a ne sales staff Bailey, who helped me through my entire experience from start to finish was tremendous I would recommend her to anyone interested in a new car lease or purchase More
by Lefty 1959
Employees Worked With
Bailey Czuchaj
May 20, 2025
Serra Ford Dealership service was excellent, made my buying experience hassle free. New building looks very nice, Ryan did a great job! He ensured that I get my vehicle the same day. He continued to fol buying experience hassle free. New building looks very nice, Ryan did a great job! He ensured that I get my vehicle the same day. He continued to follow up with me on my vehicle experience and if there was any help needed. I will recommend my friends and family for future purchases. More
by Amit Sharma
Employees Worked With
Ryan Mulrenin
May 16, 2025
Dealership was very clean and the salesman Mike LaRose did a great job with our purchase. This is the second vehicle I purchased with Serra and would go back . did a great job with our purchase. This is the second vehicle I purchased with Serra and would go back . More
by Rlbliss
Employees Worked With
Michael LaRose
