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Serra Chrysler Dodge Jeep RAM Lake Orion
Lake Orion, MI
849 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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April 30, 2022
George was very knowledgeable about the process and the vehicle equipment. He answered all of our questions and returned all of our messages quickly. It was a very efficient process. vehicle equipment. He answered all of our questions and returned all of our messages quickly. It was a very efficient process. More
by Sharonpalazzolo
Employees Worked With
April 29, 2022
Although I was disappointed that my truck transmission needed replacement, I was very glad I brought it to the dealership. Service staff was friendly and helpful needed replacement, I was very glad I brought it to the dealership. Service staff was friendly and helpful More
by Greggdol
Employees Worked With
Jim Gentry 5 star, Don Milosch Jr
April 20, 2022
Everyone I dealt with was extremely professional and nice! From Harry Lewis, who sold me my new car to Jeremy in the service department (for my old car), to the receptionist whose name I cannot recal nice! From Harry Lewis, who sold me my new car to Jeremy in the service department (for my old car), to the receptionist whose name I cannot recall, and to the young man who paired my cell phone with my new car, they were all great! I will certainly return as my needs arise! More
by Mrentz
Employees Worked With
Harry Lewis and Jeremy in service.
April 16, 2022
Everyone was very helpful. Our sales rep, George Essa, was very thorough in his explanation of leasing details options on the truck warranty work, and service follow up support Our sales rep, George Essa, was very thorough in his explanation of leasing details options on the truck warranty work, and service follow up support. More
by Jameskomendera
April 15, 2022
I’ve lost count of how many cars I have leased from this dealership. What I do know, it’s over a period of 25 years. I think that speaks volumes. So yes, I’d say I’ve been satisfied with this dealership. My dealership. What I do know, it’s over a period of 25 years. I think that speaks volumes. So yes, I’d say I’ve been satisfied with this dealership. My salesman was Loren Burlison. My first time dealing with him. It went very well and he followed up with a phone all the next day. He’s offered to help me understand some new features on this car that we’re not on my last Pacifica. More
by katierichardson
Employees Worked With
Tracy Burt
