Serra Chevrolet - Service Center

I found a coupon and the young lady said that I couldn’t use it . I am not confrontational so I was like ok they don’t take coupons anymore? The lady was like yes but I already printed your bill out. I hone use it . I am not confrontational so I was like ok they don’t take coupons anymore? The lady was like yes but I already printed your bill out. I honestly see why other people go to jiffy lube or any place similar. More

Service center padded their bill with diagnostic charges for things that I literally told them about specifically when dropping off the car. Me : “The connection for the wheel speed sensor is bad and is ca for things that I literally told them about specifically when dropping off the car. Me : “The connection for the wheel speed sensor is bad and is causing problems.” = Service Bill : 1hr diagnostics to find bad wheel speed sensor. More

Great transparency, fast service and fixed the problem that two other places couldn’t figure out that two other places couldn’t figure out More

Not a great place to get any work done. The advisor Ken was uninformed and rude. Came in with transmission trouble and left with transmission trouble. The advisor Ken was uninformed and rude. Came in with transmission trouble and left with transmission trouble. More

Very professional. Completed the work I requested without an argument which I had experienced in previous visits. Completed the work I requested without an argument which I had experienced in previous visits. More

They were attendant to me when I arrived at the dealership and the salesman was very nice to me dealership and the salesman was very nice to me More

The service department was horrible After taking my car for a transmission issue, they misdiagnosed the issue. I ended up spending over $900 and issue never resolved. Dishonest and incompetent to Say the for a transmission issue, they misdiagnosed the issue. I ended up spending over $900 and issue never resolved. Dishonest and incompetent to Say the least More

Very easy and quick in and out. No appointment needed. Very professional service writer as well No appointment needed. Very professional service writer as well More

Everyone was friendly nice and Service was very quick and prices were great.i will be back for my next service prices were great.i will be back for my next service More

Analiese is a great service writer and my car was well taken care of. Appreciate the excellent communication. taken care of. Appreciate the excellent communication. More