Back

Serra Chevrolet - Service Center

Bartlett, TN

3.9
199 Reviews

199 Reviews of Serra Chevrolet - Service Center

Sort by
June 03, 2025

Friendly service, providing quality work done on time at a fair and reasonable price. I highly recommend Serra Chevrolet More

by walshwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annalise
June 03, 2025

The people are very nice and your place is very clean and you all do a great job. More

by Gwendolyn pruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

I requested for the service manager to call me and no one ever did. I left a message on his answering service regarding an issue that I experienced. More

by Fmuha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Oil good. Nothing else seem to be worth $400 fee. Car sounds like a lawnmower. More

by toyasallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Professional technician who handled my car with care and worked to resolve any issues that arose. More

by propbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annalise
May 31, 2025

The customer service has definitely improved! I will continue to bring my truck in if the service stays continues to improve. More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Pleasant, fast service. Armand was friendly and efficient. I will be back. highlly recommended. No complaints More

by texasbill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand
May 29, 2025

Great sevice. Everyone helpful and friendly. Time wait was a little bit challenging, but overall, great job. More

by cpowell1634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Extremely long wait (5 months) for vehicle to be allegedly repaired. I was told I would receive 4 months of payment reimbursement. I did not receive any reimbursement amount. I had to take the vehic More

by Kenneth H.
Recommend Dealer
No
Employees Worked With
Becky
May 27, 2025

Matthew kept me abreast of their daily accomplishments in repairing my vehicle. I have not encountered any problems with repairs. More

by Little Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
...
4
...