Serra Chevrolet - Service Center

Poor client interaction, alignment was not done correctly so had to come back for a redo. Armand also try to up sale me on disk rotors when they were not needed. so had to come back for a redo. Armand also try to up sale me on disk rotors when they were not needed. More

No help at all my car was there for 10 days. Worst communication I have experience Worst communication I have experience More

The Service Center is great the only two complaints I have are 1. When I tell them I only want oil change stop trying to get me to do other services. 2. No longer being open on Saturdays, it makes it har have are 1. When I tell them I only want oil change stop trying to get me to do other services. 2. No longer being open on Saturdays, it makes it hard on people who work 815 Monday thru Friday. More

Was asked to please check the air pressure in my tires because one was at 28 and the other three had too much air pressure. I was assured that the air pressure would be adjusted when the tires were rotate because one was at 28 and the other three had too much air pressure. I was assured that the air pressure would be adjusted when the tires were rotated. When I got in the car and started driving the pressure was still the same as when I brought it in. The tires were rotated because the low pressured tire was moved around. More

Our vehicle was at the dealership for nine days. We never received updates. We called repeatedly and left messages, we texted, and finally we had to come to the dealership to get an update. After a We never received updates. We called repeatedly and left messages, we texted, and finally we had to come to the dealership to get an update. After a week, our car had not even been looked at. We spoke with the manager and that is when our vehicle finally got worked on. Armand never communicated with us after the initial text. More

Anthony was very helpful with the issue I had in my truck. Definitely will be back and ask for him if I have more issues. truck. Definitely will be back and ask for him if I have more issues. More

Thank you to Anthony for taking good care of me. Fast service and friendly staff Fast service and friendly staff More

Very friendly and helpful with good follow up. My car is running great now and the A/C is very cold! Thank you! My car is running great now and the A/C is very cold! Thank you! More

No complaints at all, things we're professional and satisfying. Highly recommend to friends daily. satisfying. Highly recommend to friends daily. More

Andrew was really phenomenal and super helpful. He was kind and knowledgeable. Recommended him always!!! He was kind and knowledgeable. Recommended him always!!! More