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Serra Chevrolet - Service Center

Bartlett, TN

4.0
184 Reviews

184 Reviews of Serra Chevrolet - Service Center

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June 08, 2025

This dealship is very concerned about there customers, making sure they go away please with their service. More

by janicef.hollowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Richardson
June 08, 2025

Good service and attention. The waiting room is nice and the girl who atended me was prety nice More

by joseochea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

I used to pay around $70 for an oil change and now you added a rotation of tires and basically doubled the price. I've been going there for all my cars for almost 30 years. It's a shame. You've basically More

by wggillas
Recommend Dealer
No
June 07, 2025

Awesome team , repaired my Tahoe I have no issues at all. Annalise was the best advisor I’ve seen, she was awesome from start to finish and the mechanic that performed the work did amazing work. Very please More

by dnathantucker1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annalise service writer
June 07, 2025

The whole process was outstanding. I would recommend this service center. Great job taking care of my service needs. More

by VINCESKINNER
Recommend Dealer
Yes
June 06, 2025

My consultant was very professional and funny service time normal approximately 2 hrs, however they forget to fill windshield washer fluid More

by angelajoyner875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Can’t make an appointment and simple work and job wasn’t completed. Although they said my car was completed and took my money, I had to return and tell them to do what I paid them to do during my first vis More

by raguzanick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

The service members are nice and give you the impression that they wants to help More

by Wendy7497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Matthew was very helpful with getting regular maintenance scheduled and setting up shuttle for me. More

by scotttdempsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
June 04, 2025

Chris wooley Went out his way to satisfy my service but higher up management team couldn't get the job done properly. It was 3 times visiting the dealership for same problem and still not fixed . The drove More

by getrght2
Recommend Dealer
No
Employees Worked With
Team
1
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