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442 Reviews of Serra Chevrolet - Service Center
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December 21, 2018
Don't go here!!!! Extremely poor service, lack of communication, and lack of caring. Crooks and criminals from the bottom to the top! Buyer beware, money hungry pir Extremely poor service, lack of communication, and lack of caring. Crooks and criminals from the bottom to the top! Buyer beware, money hungry pirates. Frustratingly slow, customer service poor. They kept my car for two months and never returned a call! The GM is a bully and had no morals. More
by Thesukenplace
Verified CustomerEmployees Worked With
Body shop Helen and David H., Mitch Beverly
December 19, 2018
Super customer service Tessa and Lloyd I give them 2 thumbs up! They were informative and curtios the went above and beyond to assist my wife and I if there was a delay they Tessa and Lloyd I give them 2 thumbs up! They were informative and curtios the went above and beyond to assist my wife and I if there was a delay they called us and explained the situation giving us a great response. More
by Arpenter
Employees Worked With
December 11, 2018
fast & good Kind & fast & helpful will go back again she was friendly customer customer service is great will be back in the price was okay . Thanks for the surve Kind & fast & helpful will go back again she was friendly customer customer service is great will be back in the price was okay . Thanks for the survey More
by Dewayne Harper
Employees Worked With
December 10, 2018
Great Customer Service Wonderful people to work with. Would recommend to to anyone looking for a car or truck. Looking forward to see you guys in the near future. Wonderful people to work with. Would recommend to to anyone looking for a car or truck. Looking forward to see you guys in the near future. More
by Sam
Employees Worked With
Other Employees :
Robert Purdy, Lloyd Shaw, Mark Vass
November 28, 2018
Car repair Second time getting the car repaired. The car was purchased new but had an issue with the battery. The car was repaired and running great. Second time getting the car repaired. The car was purchased new but had an issue with the battery. The car was repaired and running great. More
by byoun98
Employees Worked With
November 27, 2018
Customer loyalty I purchased my car new from Serra. All of the services have been performed by Serra. This is the second time Serra lied about what services could be p I purchased my car new from Serra. All of the services have been performed by Serra. This is the second time Serra lied about what services could be performed on my car. Prior to owning this Camaro I owned an Impala. Serra is convenient however I will utilize another dealership for service and car purchases. More
by Tina J
Employees Worked With
November 21, 2018
Poor Customers Service I visit this location at least 5 times a year and never have I felt unappreciated for being a valued customer as I did this past Saturday. Rep was n I visit this location at least 5 times a year and never have I felt unappreciated for being a valued customer as I did this past Saturday. Rep was not very friendly nor was she helpfully concernening my matter to sum it she showed a I don't care attitude the entire time. Very disappointed in how I was treated and plan to never return More
by Ts080582
Employees Worked With
November 19, 2018
Great Tess did a great job helping me & it is why I ask for her help in service. The wait time was not bad euther. I will go back Tess did a great job helping me & it is why I ask for her help in service. The wait time was not bad euther. I will go back More
by caracascook
Employees Worked With
November 19, 2018
Thermostat replaced Service was wonderful. Tessa the service writer kept me informed on the status of the repair. She was very nice and professional. David the service t Service was wonderful. Tessa the service writer kept me informed on the status of the repair. She was very nice and professional. David the service technician Can out and spoke to me about the replacement of the thermostat. David explained what was done and made recommendations on other repairs needed in the future More
by Carguy randy321
Employees Worked With
November 16, 2018
Very fast service.Nice people Nice people.Not happy with the car.Had it a week and this is the 2nd time taking it back.Want to return it but I doubt they would take it back.Always Nice people.Not happy with the car.Had it a week and this is the 2nd time taking it back.Want to return it but I doubt they would take it back.Always something wrong now I'm stuck with a car I am sick of already.But the people are great.Try to help you in anyway they can.Very positive on that part just wish I hadn't bought that car. More
by Yellow_doe
Employees Worked With
Marc Vass, Mitch Beverly, Vance Cook
