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Serra Chevrolet of Saginaw

Saginaw, MI

Overview
Reviews
Vehicles
4.7
179 Reviews
If you’re looking for a local car dealership with great reviews and an even better reputation, turn to Serra Chevrolet Of Saginaw. With over 40 years of experience, our Chevrolet dealer in Saginaw, MI has helped countless friends, family, and neighbors upgrade to the vehicle of their dreams for an affordable price.
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4200 Bay Rd

Saginaw, MI

48603

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Showing 179 reviews

May 26, 2026

Great customer service, Herb is a Awesome salesperson very caring, funny, no pressure at all. More

by jkrzyminski
Recommend Dealer
Yes
Employees Worked With
Mr Herb Waits
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May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for the wonderful review! I’m delighted to hear that you had a great experience with Herb. Looking forward to seeing you again soon! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

May 26, 2026

Quick and easy Easy set up, drop off and great work done Painless customer experience More

by rollcallrob
Recommend Dealer
Yes
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May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m glad to hear that you had a quick and easy experience at Serra Chevrolet of Saginaw. We strive to provide a painless customer experience, and it’s great to know we met your expectations. Looking forward to seeing you again next time! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Did not properly fill my car. Had to buy quart and top off. I pointed out to tech that it looked low and he told me it just had to circulate. Got home and still did not reach prop More

by RAMALO63
Recommend Dealer
No
Employees Worked With
15 minute Oil change
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May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us. I understand your concern regarding the oil level in your vehicle after service at Serra Chevrolet of Saginaw. I appreciate your feedback, as it helps us maintain our standards. Please reach out to me directly so we can discuss this further and ensure your vehicle is properly taken care of. Your satisfaction is important to me. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Great dealership and service department. Very competitive pricing for vehicles and repairs. My go to dealership for over 30 years. More

by TLBNASCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I truly appreciate your loyalty to Serra Chevrolet of Saginaw over the past 30 years. It's fantastic to hear that you find our pricing competitive and that you value our service department. Looking forward to continuing to serve you for many more years to come! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Always a great day to do business with Serra The excellence started with Draper Chevrolet and Serra carried on the tradition More

by CTALBOT1
Recommend Dealer
Yes
Employees Worked With
Darcey at service desk
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May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m delighted to hear that you consistently have great experiences with Serra Chevrolet of Saginaw. It's great to know that the excellence you found at Draper Chevrolet is being carried on with us. I appreciate your support, and we look forward to serving you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218

May 26, 2026

Very professional. She was very professional and courteous. I didn't have to wait long. Took care of me right away. Called me as soon as the car was done. More

by westderrick984
Recommend Dealer
Yes
Employees Worked With
Darcey
Report | Print
May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Derrick! I appreciate your kind words about our professionalism and efficiency at Serra Chevrolet of Saginaw. I'm glad to hear that you had a positive experience and that we were able to take care of you promptly. We look forward to assisting you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Got oil change and tire rotation. ...all was great All workers were very kinds and helpful More

by COUBOU
Recommend Dealer
Yes
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May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review! I’m happy to hear that your oil change and tire rotation went smoothly and that we provided you with kind and helpful service. I appreciate your feedback, and we look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Very Professional, knowledgeable, & great communication- I was never wondering what was going on. I always received service updates proactively. Loved it! More

by SCOTT.ARNETT2
Recommend Dealer
Yes
Employees Worked With
Lesley A. Lopez
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May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your fantastic review, Scott! I’m delighted to hear that you had a positive experience with us at Serra Chevrolet of Saginaw. We take pride in providing professional and proactive service, and it's great to know we kept you informed throughout the process. I appreciate your kind words, and we look forward to serving you again in the future! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Scott was really helpful. Although the dealership was busy they got me in and out within the time they predicted. More

by KATELYNAIKENS
Recommend Dealer
Yes
Employees Worked With
Scott
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May 27, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for your wonderful review, Katelyn! I’m thrilled to hear that Scott was able to assist you effectively, even during a busy time. At Serra Chevrolet of Saginaw, we strive to provide prompt and efficient service to all our customers. I appreciate your feedback, and we look forward to seeing you again soon! Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

May 26, 2026

Had to reset something they changed. Low level alarm went came on after truck setting a couple of days. Found a rubber thing under my hood. Will have to contact them. More

by TRACI.VINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa mcnally
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May 26, 2026 -

Serra Chevrolet of Saginaw responded

Thank you for sharing your experience with us, Traci. I understand your concerns regarding the alarm and the rubber piece you found under the hood of your truck. I appreciate your feedback and encourage you to reach out to me directly at Serra Chevrolet of Saginaw to assist you further and ensure that this will not happen again on your future visit. Your satisfaction is important to me, and we're here to help. Shannon McPhee Chevrolet Service Manager shannon.mcphee@serrasaginaw.com 989-393-9322

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