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Serra Chevrolet

Bartlett, TN

Overview
Employees
Reviews
Vehicles
4.1
221 Reviews
We Keep It Simple No Games. No Haggling. No Hassle. You always get our absolute lowest price, with all discounts and incentives included right up front. When you do business with our Serra Chevrolet, and you don't have to worry that you paid too much or that someone else got a better deal. We're On Your Team We Promise to Find the Best Vehicle for You. Our salespeople are not paid by commission, so there's no reason for them to pressure you into spending outside of your budget. Our mission is to find the vehicle that is right for YOU, and to offer it to you at our absolute lowest price. We'll Earn Your Business We Offer the Most Money for Your Trade. Serra Chevrolet is West Tennessee’s highest-volume new and used car dealership. In order to accommodate the number of cars we move, we need your vehicle more than anyone else, and we're willing to pay more than anyone else for it. Plus, we'll purchase your vehicle whether you buy from us or not! We're Here To Stay Our Values Are Timeless. We are rooted in our customer-first business philosophy and have stayed true to our word since we first opened in 1985. Plus, with the recent addition of our Serra value Price, we have been able to offer our customers an even better and easier experience!
Contact Dealership

7850 US-64

Bartlett, TN

38133

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Showing 221 reviews

May 10, 2025

Armand kept trying to overcharge my services and when I mentioned I would report him, my coolant cap magically unscrewed and was lightly placed back on top of the reservoir which caused my car to run hot More

by myboys662
Recommend Dealer
No
Employees Worked With
Armand
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May 09, 2025

Quick in and out How about not Screw automation. You're trying to xxxx off a customer with a survey? More

by nicolejfrank
Recommend Dealer
Yes
Employees Worked With
Matt
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May 09, 2025

Serra always takes care of me. Tech support and service has always been superior. I will always use Serra for service needed or even a new car More

by mphspurplelady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Imam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Wilson
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May 09, 2025

I took my blazer in for an oil change and tire rotation and know they did not rotate my tires and I was charged for it. How do I know my oil was actually changed? More

by skh
Recommend Dealer
No
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May 08, 2025

They did ok for servicing my truck. I will recomend them. Yes. Yes. Yes. Yes More

by GILANAYOUHANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 08, 2025

Very nice. It's always a good experience Very courteous and respectful Was able to get in and out quickly More

by mikedshirey
Recommend Dealer
Yes
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May 07, 2025

It was horrible. I was mislead about the details of the loan and treated poorly and unfairly concerning my time allowed to shop and purchase insurance when I provided More

by tiffanymoore2173
Recommend Dealer
No
Employees Worked With
Chris
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May 07, 2025 -

tiffanymoore2173 responded

I spoke with the General Manager about my concerns and he seemed un interested and said he had no idea that was happening during the sale when he was clearly present and had to know what was going on. The finance manager was slow and rude.

May 06, 2025

Got me right in. Did take a little longer than I anticipated. Pretty sure my car got scratched there as well. Overall work was good. More

by Mlkhattery
Recommend Dealer
Yes
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May 06, 2025

Armand was great! Hadn’t had a service this good in a while. Outstanding customer service More

by spelman11.kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand
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May 05, 2025

The folks at Serra were very professional yet friendly with a down home feel. No pressure was involved...but it wasn't my first rodeo either. More

by jthreadgill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Wilson
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