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Serra Chevrolet

Bartlett, TN

4.1
254 Reviews
We Keep It Simple No Games. No Haggling. No Hassle. You always get our absolute lowest price, with all discounts and incentives included right up front. When you do business with our Serra Chevrolet, and you don't have to worry that you paid too much or that someone else got a better deal. We're On Your Team We Promise to Find the Best Vehicle for You. Our salespeople are not paid by commission, so there's no reason for them to pressure you into spending outside of your budget. Our mission is to find the vehicle that is right for YOU, and to offer it to you at our absolute lowest price. We'll Earn Your Business We Offer the Most Money for Your Trade. Serra Chevrolet is West Tennessee’s highest-volume new and used car dealership. In order to accommodate the number of cars we move, we need your vehicle more than anyone else, and we're willing to pay more than anyone else for it. Plus, we'll purchase your vehicle whether you buy from us or not! We're Here To Stay Our Values Are Timeless. We are rooted in our customer-first business philosophy and have stayed true to our word since we first opened in 1985. Plus, with the recent addition of our Serra value Price, we have been able to offer our customers an even better and easier experience!
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7850 US-64

Bartlett, TN

38133

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Showing 254 reviews

June 02, 2025

Oil good. Nothing else seem to be worth $400 fee. Car sounds like a lawnmower. More

by toyasallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Professional technician who handled my car with care and worked to resolve any issues that arose. More

by propbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annalise
May 31, 2025

The customer service has definitely improved! I will continue to bring my truck in if the service stays continues to improve. More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Pleasant, fast service. Armand was friendly and efficient. I will be back. highlly recommended. No complaints More

by texasbill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand
May 29, 2025

Extremely long wait (5 months) for vehicle to be allegedly repaired. I was told I would receive 4 months of payment reimbursement. I did not receive any reimbursement amount. I had to take the vehic More

by Kenneth H.
Recommend Dealer
No
Employees Worked With
Becky
May 29, 2025

Great sevice. Everyone helpful and friendly. Time wait was a little bit challenging, but overall, great job. More

by cpowell1634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I ask for a battery never got it. Very poor service on that day Thursday. More

by BDyson5831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryant Ward
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Everyone was so polite our salesperson was exceptional i would recommend anyone to purchase a car from Serra More

by rbdeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I don't know what to say except the work was done in a timely manner. More

by stubbstj38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Matthew kept me abreast of their daily accomplishments in repairing my vehicle. I have not encountered any problems with repairs. More

by Little Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew