Serra Chevrolet

Nice, he carefully listened to my needs about my car,informed me about everything,very helpful car,informed me about everything,very helpful More

Well I had my truck brought in with with battery charging system displayed on my dash and I told them I jst had a recent battery put in from Walmart and I need to see what's going on because it wasn't doing system displayed on my dash and I told them I jst had a recent battery put in from Walmart and I need to see what's going on because it wasn't doing that before I took well they had my truck for a week and charged me 250.00 and still couldn't tell me what it was so all they kept coming up with was my after market stereo which I unhook from the battery still doing it took it to another shop and he been doing this fir years found out it was my battery sensor and Chevrolet Serra did a electronic diagnostic and couldn't figure this out and charge me 250.00 wow More

They charged me for something that wasn’t the problem my vehicle still not operating properly… they couldn’t pinpoint the problem…very disappointed in my visit… why would u replace something and it’s not th vehicle still not operating properly… they couldn’t pinpoint the problem…very disappointed in my visit… why would u replace something and it’s not the problem and charge the customer More

The service department took excellent care of me. They were able to replace my battery in approximately 1 hour. They were able to replace my battery in approximately 1 hour. More

My truck spent 8 business days in your shop with nothing done. I messaged Matthew my service provider asking for updates or if it had even been in for the transmission diagnosis only to be ignored. I called done. I messaged Matthew my service provider asking for updates or if it had even been in for the transmission diagnosis only to be ignored. I called multiple times but never got through. I spent over 1,000$ in rentals just for the business days for nothing to be done. More

My service was welcoming and the customer service received was exceptional. Really great staff who were helpful. received was exceptional. Really great staff who were helpful. More

not happy with my visit. 2-3 hr repair turned in to 3 days. I’ve used this dealership for years not sure I will be back. Tried reaching out to management who were too busy t 2-3 hr repair turned in to 3 days. I’ve used this dealership for years not sure I will be back. Tried reaching out to management who were too busy to take my call or call back. My advisor was nice More

Our sales rep is not good about returning calls after the sale was said and done. We have a couple of issues we wanted to discuss with Chris. I called him and he sent me a text he was at the hospital and wou sale was said and done. We have a couple of issues we wanted to discuss with Chris. I called him and he sent me a text he was at the hospital and would call later. We understand things happen so we gave him a couple days. I sent him a text message and he has not responded yet. It was a 2 hour drive for us to get the van and I think it is really inconsiderate not to get back with us. I’m stopping for now and waiting to hear back from someone. I think after spending WELL OVER 80 thousand dollars we deserve better response and service. Thank you! Robin & Ed Schmidt More

This Dealership is Awful and Good Luck on getting your vehicle fixed correctly. The Worst Service Department that I have ever dealt with..Be Aware Customers!!! vehicle fixed correctly. The Worst Service Department that I have ever dealt with..Be Aware Customers!!! More

Armand was exceptional to work with! He was extremely professional and took good care of everything. He was extremely professional and took good care of everything. More