Serra Chevrolet Sterling Heights

They have the worst service I saw , they broke down my car engine after I was doing oil change for years by them , the last time they didn’t screwed the oil filter in full , that is why was leaking for aw car engine after I was doing oil change for years by them , the last time they didn’t screwed the oil filter in full , that is why was leaking for awhile until cost me a big damage in the engine, More

Buyer Beware This dealer uses deceptive business techniques by nor fully identifying all customer liability. Specifically the "disposition fee" was not presented This dealer uses deceptive business techniques by nor fully identifying all customer liability. Specifically the "disposition fee" was not presented or discuss at the time of leasing a vehicle from Rob Sielaff. I did not discover this until I turned in the vehicle at lease end. More

Great experience at Buff Whelan! Rob Sielaff is an excellent salesman! He is honest, to the point and very professional. We have leased 4 vehicles from him and will continue coming ba Rob Sielaff is an excellent salesman! He is honest, to the point and very professional. We have leased 4 vehicles from him and will continue coming back. We always get in and out quickly and he goes over everything thoroughly. I love that he even sits in the vehicle with you to show how everything works. Thanks for the great experience year after year! More

Leasing an 2019 Equinox Torrie was very patient with me. She wouldn't give up. She is very knowledgeable about the product. She takes the time to know what the customer needs Torrie was very patient with me. She wouldn't give up. She is very knowledgeable about the product. She takes the time to know what the customer needs are. More

Torrie just made it too easy! Torrie allowed us to be at the right place, at the right time. She also got us in the right vehicle for the right price. She was very product knowledg Torrie allowed us to be at the right place, at the right time. She also got us in the right vehicle for the right price. She was very product knowledgeable and patient with her getting us ready for the new technology at our fingertips. We are very pleased to part of the Chevy/Whelan family. More

Great experience My husband and I went to Buff Whelan to look at an advertised Equinox. Hank approached us when we were looking at vehicles, the one that we came to My husband and I went to Buff Whelan to look at an advertised Equinox. Hank approached us when we were looking at vehicles, the one that we came to look at sold earlier that day. He showed us a few other Equinox's they had available. The one that we liked we test drove and ended up buying. Hank was so nice and very helpful. The process was fast and we drove the car home that night. We highly recommend Hank to others and will definitely use him again for future purchases! Michael and Leslie Roe More

Leasing new cars as lemons. I leased a 2017 Chevy Malibu blue velvet in 3/17 from John Trotto who picked out that Malibu without me ever test driving it and taking his word. Sin I leased a 2017 Chevy Malibu blue velvet in 3/17 from John Trotto who picked out that Malibu without me ever test driving it and taking his word. Since late 2017, I have had about 10 repairs and have been in the shop at least 6 to 7 times. 3 engine issues among other fixes. This is a bad car and after driving in the snow storm where my acceleration went out because of engine/sensor issue they should have gotten me another car. But even after talking to 2 managers, who promised their GM corporate liaison would get with me, no one ever did. This is the worst car/leasing experience ever. Jason and work shop staff are amazing though. More

Excellent service Darrin Uhlig is a top notch salesman. He worked with us to get the best deal possible, which we really appreciated. He was very knowledgeable, frie Darrin Uhlig is a top notch salesman. He worked with us to get the best deal possible, which we really appreciated. He was very knowledgeable, friendly and professional. Alice Fisher was also very helpful and friendly making the final details of our sale go very smoothly. We would highly recommend Buff Whelan Chevrolet and Darrin Uhig and Alice Fisher. More

Jacob Frank best sales person I ever had He found the car I wanted the price I wanted and putted it together faster than any one I had. Great Deal will be back for my next car... and so will He found the car I wanted the price I wanted and putted it together faster than any one I had. Great Deal will be back for my next car... and so will my family and friends. I gave out his cards. Jackie Martyniak More