Serra Chevrolet Sterling Heights

My sales rep made my new lease and return of my prior lease a smooth transaction. I was able to drive model cars of interest that helped my decision. My rep was professional in every way. This was my thi lease a smooth transaction. I was able to drive model cars of interest that helped my decision. My rep was professional in every way. This was my third lease through her. Plus a fine dealership to service my cars. More

Jeff was a very knowledgeable and no nonsense kind of guy. Also very personable and helpful with showing me the features of the new Camaro. guy. Also very personable and helpful with showing me the features of the new Camaro. More

I was very satisfied with the sales person because he was answering to all my questions, explained me everything about the car, price, and warranty. It was my first experience with Buff Whelan Chevrolet. Eve answering to all my questions, explained me everything about the car, price, and warranty. It was my first experience with Buff Whelan Chevrolet. Everyone was very friendly and I would recommend this dealer to anyone. I'm so far very satisfied with my new Chevy Cruze. More

I had a very pleasant experience at Buff Whelan Chevrolet. Everyone was very friendly and polite. Even though they were under construction, the dealership was very orderly and clean. Chevrolet. Everyone was very friendly and polite. Even though they were under construction, the dealership was very orderly and clean. More

I gave Buff Whelan "great" ratings because it was a great experience. Everyone was friendly and willing to help. John Trotto went above and beyond to make sure I was comfortable with my purchas was a great experience. Everyone was friendly and willing to help. John Trotto went above and beyond to make sure I was comfortable with my purchased and explained everything that I needed to know. I came to Buff Whelan for my very first car, returned to purchase my current car and will be back for my next purchase. More

Everything was done quickly and smoothly. Received great help and an easy transaction. Appreciated the extra mile to complete the process at my convenience on a Friday evening. help and an easy transaction. Appreciated the extra mile to complete the process at my convenience on a Friday evening. More

I always have a great experience whenever I visit your dealership. I especially enjoy dealing with Jeff Caul. This is the second vehicle I've purchased through Jeff. He always makes us feel welcomed and dealership. I especially enjoy dealing with Jeff Caul. This is the second vehicle I've purchased through Jeff. He always makes us feel welcomed and devotes his entire attention toward us assisting us in our decision. Jeff is a true asset to your dealership. I definitely would recommend Jeff to anyone looking for a new vehicle. More

The over all experience was excellent! When we picked our car up, we waited maybe 10 minutes and were greeted by Jeff and the receptionist who also offered us coffee or water while we waited. I have only goo car up, we waited maybe 10 minutes and were greeted by Jeff and the receptionist who also offered us coffee or water while we waited. I have only good things to say about Buff Whelan Chev. More

The Chevy Aveo gave me a lot of trouble since I bought it. During years I went to different dealers to solve these problems (Indiana). None of them comparing with Buff Whelan. Even from the entry, Denise it. During years I went to different dealers to solve these problems (Indiana). None of them comparing with Buff Whelan. Even from the entry, Denise was taking the car and his friendly attitude calmed me down no matter the problems I had. The service consultant Lena Wood was always understanding and she was doing the best to collect all the information she needed related with the car issue. The problem I had was with the airbag system and I really appreciate that I got the car every time when she promised (even early). I could understand what the problem it was and what the service did to fix it. I got calls at any time I had to be informed about the car status and even I wasn't available I got the messages. I have 3 cars that I'm servicing at Buff Whelan an I was never disappointed. From 1 to 5, I'll give you 5+! Thank you again! Valentin Udrea 765-409-0830 More

I really appreciated the openness and no-nonsense attitude of Terry Tanton and the finance team. I almost bought a Hyundai Santa Fe but I was completely dissatisfied with the games and lack of trans attitude of Terry Tanton and the finance team. I almost bought a Hyundai Santa Fe but I was completely dissatisfied with the games and lack of transparency when discussing price from that dealer. Terry could quote pricing and financing options and costs immediately on the screen and he was clear and concise. He personally drove my trade to the used car area and came back with my quote quickly. I never felt hurried or harassed but I also knew there was no stalling or BS in the mix. A small point but indicative of the personality of Terry was that he noticed I was concerned about the low battery on my phone while at his desk and he offered me his own charge cable which helped me a lot because I needed to work on the phone while there. I marked the price as "good" because I always want lower pricing but it was a fair price for my trade and my new Equinox. More