
Serra Chevrolet Sterling Heights
Sterling Heights, MI
Filter Reviews by Keyword
By Type
Showing 435 reviews
I went on the internet to review the models that GM offered. After carefull consideration, I picked the Cruz. I walked into your dealership and was warmly greeted and offered a cup of coffee. I saw the offered. After carefull consideration, I picked the Cruz. I walked into your dealership and was warmly greeted and offered a cup of coffee. I saw the Cruz RS on display and immediately fell in love. The model I picked was not in stock but Dan locacted one in Michigan. More
We had a great experience Leasing our 2012 Camaro SS and 2012 Equinox LT. We very much appreciate all the time Rob put in to make sure we got the vehichles we would be happy with and we got all the discou 2012 Equinox LT. We very much appreciate all the time Rob put in to make sure we got the vehichles we would be happy with and we got all the discounts that where available to us. I look forward to speaking with him again in 38 months when our leases are about over. More
Dan did a great job he is very knowledgeable about the products we spoke with about. Dan was not pushy and did not try and sell us something we were not looking for. I have already recommended him to two products we spoke with about. Dan was not pushy and did not try and sell us something we were not looking for. I have already recommended him to two of our friends. Tom & Penny Bowman More
I was recently involved in an accident by getting rear ended and the car was towed to Buff Whelan with Paul LaBelle there to greet me. He made me feel as comfortable as possible and was more concerned th ended and the car was towed to Buff Whelan with Paul LaBelle there to greet me. He made me feel as comfortable as possible and was more concerned that I was okay than getting business for the repairs. I cannot tell you how much I appreciated that, and he explained in detail the next steps I need to follow over the days ahead. When I returned to gather all the belongings he was very helpful to ensure I had everything out. You have the right person leading the Body Shop along with his team. More
I bought a new car on 1/16/12 and unfortunately was in an accident (which was not my fault) that totalled my new vehicle. Terry Tanton called me to ask if my family and I were ok. He helped me into a new c accident (which was not my fault) that totalled my new vehicle. Terry Tanton called me to ask if my family and I were ok. He helped me into a new car which I picked up last night. Terry and Marty made sure I was taken care of as quickly as possible and I feel they went above and beyond to ensure my satisfaction. I highly recommend Terry, Marty and your dealership. In fact, I have already given several of Terry's business cards to work associates and they were so impressed by what I told them, they will be purchasing their new vehicles from you in the future. Thank you so much for your help and integrity, which means so much to me. More
Very knowledgeable staff that works hard to get you the best deal possible. They are fast, friendly and efficient. They compare various financing options to get the lowest price. Everything was ready as pr best deal possible. They are fast, friendly and efficient. They compare various financing options to get the lowest price. Everything was ready as promised. More
After an accident, my Malibu needed over 14k in repairs. Jerry in the body shop had it for almost 2 months, and the work was great! Jerry called every week to update me and let me know what stage the car wa Jerry in the body shop had it for almost 2 months, and the work was great! Jerry called every week to update me and let me know what stage the car was at, and followed up after the car was returned to me. Very happy! More
We have been buying or leasing all of our cars from you for at least 10 years, we are very satisfied with how everything is handled. This includes are childrens vehicles as well as ours. Pete is easy to for at least 10 years, we are very satisfied with how everything is handled. This includes are childrens vehicles as well as ours. Pete is easy to work with and very helpful. Thanks!! More
Both my husband and I were very impressed with the dealership. I felt very comfortable while Dan gave me the information I needed to make a smart purchase. Dan went above and beyond, calling my form dealership. I felt very comfortable while Dan gave me the information I needed to make a smart purchase. Dan went above and beyond, calling my former credit union (twice) to retrieve information I did not know. Everyone at the dealership was friendly and very informative. Other salespeople gave us information and even helped with our kids! In the future I will highly reccomend Buff Whelan to all our friends and family. More
was very disappointed the cargo cover did not come with the car for the price we paid for the it! Not sure if I will continue with Chevy products or not. the car for the price we paid for the it! Not sure if I will continue with Chevy products or not. More