Serra Chevrolet Sterling Heights

Very knowledgeable staff that works hard to get you the best deal possible. They are fast, friendly and efficient. They compare various financing options to get the lowest price. Everything was ready as pr best deal possible. They are fast, friendly and efficient. They compare various financing options to get the lowest price. Everything was ready as promised. More

After an accident, my Malibu needed over 14k in repairs. Jerry in the body shop had it for almost 2 months, and the work was great! Jerry called every week to update me and let me know what stage the car wa Jerry in the body shop had it for almost 2 months, and the work was great! Jerry called every week to update me and let me know what stage the car was at, and followed up after the car was returned to me. Very happy! More

We have been buying or leasing all of our cars from you for at least 10 years, we are very satisfied with how everything is handled. This includes are childrens vehicles as well as ours. Pete is easy to for at least 10 years, we are very satisfied with how everything is handled. This includes are childrens vehicles as well as ours. Pete is easy to work with and very helpful. Thanks!! More

Both my husband and I were very impressed with the dealership. I felt very comfortable while Dan gave me the information I needed to make a smart purchase. Dan went above and beyond, calling my form dealership. I felt very comfortable while Dan gave me the information I needed to make a smart purchase. Dan went above and beyond, calling my former credit union (twice) to retrieve information I did not know. Everyone at the dealership was friendly and very informative. Other salespeople gave us information and even helped with our kids! In the future I will highly reccomend Buff Whelan to all our friends and family. More

was very disappointed the cargo cover did not come with the car for the price we paid for the it! Not sure if I will continue with Chevy products or not. the car for the price we paid for the it! Not sure if I will continue with Chevy products or not. More

We've purchased or leased many vehicles from Buff Whelan over the years. We continue going to Buff Whelan because of the great service we receive. We recommend the dealership to others when conversation is over the years. We continue going to Buff Whelan because of the great service we receive. We recommend the dealership to others when conversation is brought up about cars. Our salesperson, Laura Masserant is the best. We've used her many times because of her professionalism and knowledge. We've been to other dealerships and always seem to dislike the salespeople there. More

I had a great experience with the people at Buff Whelan. They were kind and courteous and didn't try to sell me something I didn't want or need. They weren't pushy and just trying to make a sale. They were They were kind and courteous and didn't try to sell me something I didn't want or need. They weren't pushy and just trying to make a sale. They were trying to help me get the best car for me and my family and I am very satisfied with the service they gave. More

I had a wonderful experience with both salesmen and the dealership as a whole has always been a positive experience....including the service department. I will continue to refer clients and friends there. dealership as a whole has always been a positive experience....including the service department. I will continue to refer clients and friends there. More

I think that the dealership experience was "Great" overall, because I have been thru the process 3 times prior, and I felt the most 'at ease' this time. Since I was purchasing a car due to an "Great" overall, because I have been thru the process 3 times prior, and I felt the most 'at ease' this time. Since I was purchasing a car due to an accident that 'totaled' my previous, well-liked car, the timing for having a new payment was not really expected, and Sue was very helpful in finding a way to make it manageable. Likewise, she did not try to talk me into any particular model; rather, she spent time listening to what my needs and wishes were in a being a driver, and was glad when I did find a car I could like driving. In the 3 weeks of ownership now, I am pleased to report that the mileage on the CRUZE is MOST WONDERFUL--and this is a major improvement over my once-favored Saturn Aura. I trust this answers your question adequately. Kathi More

Pete Stanzak was very personable and helpful to myself and my wife. All of our questions were answered and we were not rushed in our time with Pete. We would very much recommend Pete and Buff Whelan to fr and my wife. All of our questions were answered and we were not rushed in our time with Pete. We would very much recommend Pete and Buff Whelan to friends interested in purchasing a new vehicle. More