Serra Chevrolet Sterling Heights
Sterling Heights, MI
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The car is new so we have had no service done yet to answer applicable questions. Dan, the salesman, was excellent. He broke down the price of the car better than any other dealership we visited prior answer applicable questions. Dan, the salesman, was excellent. He broke down the price of the car better than any other dealership we visited prior to purchasing the Equinox. He was the best salesman we dealt with. The car when we picked it up was very clean, porter did a great job of cleaning it up and the salesman explained all the features we were not familiar with. I would recommend dealership very highly to family and friends. More
Rob was a great salesperson to me. I leased a 2012 Cruze and he made sure I could get the cheapest payments I possibly could (I'm a College student). I even drove 7 hours from the U.P. just to deal with Buf and he made sure I could get the cheapest payments I possibly could (I'm a College student). I even drove 7 hours from the U.P. just to deal with Buff Whelan! They have always been a great to my family and that great service has been passed onto me. VERY HAPPY. More
My experience was fantastic. I was treated with respect and was shown vehicles that had the features that I came in looking for and nothing more. John Trotto was attentive and spent the necessary time with and was shown vehicles that had the features that I came in looking for and nothing more. John Trotto was attentive and spent the necessary time with me to make sure I was comfortable with the vehicle I selected. I will definitely recommend this dealership and John Trotto to my friends and family! More
Dan Stasinski has handled the sale of our new 2012 Malibu great!!! All paperwork was handled, reviewed, completed and on time as promised. We will continue to purchase our new cars from Dan Stasinski / Bu great!!! All paperwork was handled, reviewed, completed and on time as promised. We will continue to purchase our new cars from Dan Stasinski / Buff Whelan Chevrolet because the service is always great!!!! More
I came into the dealership first thru service because I dropped the transmission on my 2009 Pontiac G6. Jason Crager's great concern and helpfulness made me want to buy a new car at Buff Whelan. I am 65 dropped the transmission on my 2009 Pontiac G6. Jason Crager's great concern and helpfulness made me want to buy a new car at Buff Whelan. I am 65 years old and have never been treated so nice. The fact that Buff Whelan gave me a free rental car was also a big plus. I will recommend Buff Whelan and Jason Crager to everyone and I know a lot of people. More
I went on the internet to review the models that GM offered. After carefull consideration, I picked the Cruz. I walked into your dealership and was warmly greeted and offered a cup of coffee. I saw the offered. After carefull consideration, I picked the Cruz. I walked into your dealership and was warmly greeted and offered a cup of coffee. I saw the Cruz RS on display and immediately fell in love. The model I picked was not in stock but Dan locacted one in Michigan. More
We had a great experience Leasing our 2012 Camaro SS and 2012 Equinox LT. We very much appreciate all the time Rob put in to make sure we got the vehichles we would be happy with and we got all the discou 2012 Equinox LT. We very much appreciate all the time Rob put in to make sure we got the vehichles we would be happy with and we got all the discounts that where available to us. I look forward to speaking with him again in 38 months when our leases are about over. More
Dan did a great job he is very knowledgeable about the products we spoke with about. Dan was not pushy and did not try and sell us something we were not looking for. I have already recommended him to two products we spoke with about. Dan was not pushy and did not try and sell us something we were not looking for. I have already recommended him to two of our friends. Tom & Penny Bowman More
I was recently involved in an accident by getting rear ended and the car was towed to Buff Whelan with Paul LaBelle there to greet me. He made me feel as comfortable as possible and was more concerned th ended and the car was towed to Buff Whelan with Paul LaBelle there to greet me. He made me feel as comfortable as possible and was more concerned that I was okay than getting business for the repairs. I cannot tell you how much I appreciated that, and he explained in detail the next steps I need to follow over the days ahead. When I returned to gather all the belongings he was very helpful to ensure I had everything out. You have the right person leading the Body Shop along with his team. More
I bought a new car on 1/16/12 and unfortunately was in an accident (which was not my fault) that totalled my new vehicle. Terry Tanton called me to ask if my family and I were ok. He helped me into a new c accident (which was not my fault) that totalled my new vehicle. Terry Tanton called me to ask if my family and I were ok. He helped me into a new car which I picked up last night. Terry and Marty made sure I was taken care of as quickly as possible and I feel they went above and beyond to ensure my satisfaction. I highly recommend Terry, Marty and your dealership. In fact, I have already given several of Terry's business cards to work associates and they were so impressed by what I told them, they will be purchasing their new vehicles from you in the future. Thank you so much for your help and integrity, which means so much to me. More