Serra Chevrolet Sterling Heights

I was recently involved in an accident by getting rear ended and the car was towed to Buff Whelan with Paul LaBelle there to greet me. He made me feel as comfortable as possible and was more concerned th ended and the car was towed to Buff Whelan with Paul LaBelle there to greet me. He made me feel as comfortable as possible and was more concerned that I was okay than getting business for the repairs. I cannot tell you how much I appreciated that, and he explained in detail the next steps I need to follow over the days ahead. When I returned to gather all the belongings he was very helpful to ensure I had everything out. You have the right person leading the Body Shop along with his team. More

I bought a new car on 1/16/12 and unfortunately was in an accident (which was not my fault) that totalled my new vehicle. Terry Tanton called me to ask if my family and I were ok. He helped me into a new c accident (which was not my fault) that totalled my new vehicle. Terry Tanton called me to ask if my family and I were ok. He helped me into a new car which I picked up last night. Terry and Marty made sure I was taken care of as quickly as possible and I feel they went above and beyond to ensure my satisfaction. I highly recommend Terry, Marty and your dealership. In fact, I have already given several of Terry's business cards to work associates and they were so impressed by what I told them, they will be purchasing their new vehicles from you in the future. Thank you so much for your help and integrity, which means so much to me. More

Very knowledgeable staff that works hard to get you the best deal possible. They are fast, friendly and efficient. They compare various financing options to get the lowest price. Everything was ready as pr best deal possible. They are fast, friendly and efficient. They compare various financing options to get the lowest price. Everything was ready as promised. More

After an accident, my Malibu needed over 14k in repairs. Jerry in the body shop had it for almost 2 months, and the work was great! Jerry called every week to update me and let me know what stage the car wa Jerry in the body shop had it for almost 2 months, and the work was great! Jerry called every week to update me and let me know what stage the car was at, and followed up after the car was returned to me. Very happy! More

We have been buying or leasing all of our cars from you for at least 10 years, we are very satisfied with how everything is handled. This includes are childrens vehicles as well as ours. Pete is easy to for at least 10 years, we are very satisfied with how everything is handled. This includes are childrens vehicles as well as ours. Pete is easy to work with and very helpful. Thanks!! More

Both my husband and I were very impressed with the dealership. I felt very comfortable while Dan gave me the information I needed to make a smart purchase. Dan went above and beyond, calling my form dealership. I felt very comfortable while Dan gave me the information I needed to make a smart purchase. Dan went above and beyond, calling my former credit union (twice) to retrieve information I did not know. Everyone at the dealership was friendly and very informative. Other salespeople gave us information and even helped with our kids! In the future I will highly reccomend Buff Whelan to all our friends and family. More

was very disappointed the cargo cover did not come with the car for the price we paid for the it! Not sure if I will continue with Chevy products or not. the car for the price we paid for the it! Not sure if I will continue with Chevy products or not. More

We've purchased or leased many vehicles from Buff Whelan over the years. We continue going to Buff Whelan because of the great service we receive. We recommend the dealership to others when conversation is over the years. We continue going to Buff Whelan because of the great service we receive. We recommend the dealership to others when conversation is brought up about cars. Our salesperson, Laura Masserant is the best. We've used her many times because of her professionalism and knowledge. We've been to other dealerships and always seem to dislike the salespeople there. More

I had a great experience with the people at Buff Whelan. They were kind and courteous and didn't try to sell me something I didn't want or need. They weren't pushy and just trying to make a sale. They were They were kind and courteous and didn't try to sell me something I didn't want or need. They weren't pushy and just trying to make a sale. They were trying to help me get the best car for me and my family and I am very satisfied with the service they gave. More

I had a wonderful experience with both salesmen and the dealership as a whole has always been a positive experience....including the service department. I will continue to refer clients and friends there. dealership as a whole has always been a positive experience....including the service department. I will continue to refer clients and friends there. More