Serra Chevrolet Sterling Heights

By far the best auto dealership experience I've ever had... these guys really know what they are doing and how to take care of their customers. After plenty of experiences of buying from other dealers w had... these guys really know what they are doing and how to take care of their customers. After plenty of experiences of buying from other dealers who didn't really care, it is refreshing to see a group as focused on customer service as Buff Whelan. Keep up the good work! More

My experience with all the dealership personell was great. They were all very helpful. Dan took the time to help me get the vehicle I wanted for the price I wanted to stay within. great. They were all very helpful. Dan took the time to help me get the vehicle I wanted for the price I wanted to stay within. More

Dan my sales adviser was more than friendly with me, my friend, and my girlfriend that I had brought with me when I went there last monday. He was more than eager to work with me and my friend in the diffe friend, and my girlfriend that I had brought with me when I went there last monday. He was more than eager to work with me and my friend in the different cars, prices, and options for us. He was very nice to work with and gave us good deals I would gladly return for another car or suggest him to anyone who is interested in a new vehicle. Thanks for the help. More

I've always gotten Used trucks before but wanted to check out a New this time. I was nervous about getting financed and Alice put me at ease with the process. She made me feel I could ask any questions and t out a New this time. I was nervous about getting financed and Alice put me at ease with the process. She made me feel I could ask any questions and that I wouldn't be turned away. Pete helped me find the options I wanted on the truck and didn't push me into anything more than I wanted. He was available on the phone, and even text and email. I took my truck to a bar-b-que that weekend & my family loved it. I recommended Buff Whelan already.. you have tons to chose from. I was also given a good deal on my trade. I'm glad that I came to you guys and will continue coming there! More

I came in expecting to simply look at the car of my dreams knowing I couldn't afford it but got a fantastic deal with a great trade. dreams knowing I couldn't afford it but got a fantastic deal with a great trade. More

I had a good experience and would recommend the dealership to others. I did my homework and received quote from several dealers before deciding to buy at Buff Whelan. Any question I had were either dealership to others. I did my homework and received quote from several dealers before deciding to buy at Buff Whelan. Any question I had were either answered by Dan or another associate in the dealership. I enjoy driving my new Malibu and have recommended the car to several others who may be thinking of purchasing a new vehicle. I have had many good comments as tho the appearance of my new car. I look forward to dealing with the dealership on my maintenance and service needs. It was a good touch when Dan introduced the ownership of the dealership - she was very pleasant and sincere. I truly feel I could talk to her regarding any issue I might have at the dealership. Overall, a very pleasant buying experience. More

I have been buying and servicing my Chevys at Buff Whelan for over 15 years. This visit was to look at new cars. our salesman, Rob Sielaff, was great! I was buying a Malibu, and Rob treated me like I was for over 15 years. This visit was to look at new cars. our salesman, Rob Sielaff, was great! I was buying a Malibu, and Rob treated me like I was buying a Cadillac. I'll be coming back to Buff Whelan for our next vehicle. More

dan was great and friendly..we got a good car at a great price.we didnt spend alot of time to get the car which was great. price.we didnt spend alot of time to get the car which was great. More

Stephanie was friendly and very helpful in helping me find the vehical that I wanted. She seached thru inventories until I found the vehicle I wanted. find the vehical that I wanted. She seached thru inventories until I found the vehicle I wanted. More

The Cruze we purchased meets our needs perfectly at this time. The price was right and you had just what we wanted in stock. The mileage we are getting matches our expectations and my wife Karen, as the pri time. The price was right and you had just what we wanted in stock. The mileage we are getting matches our expectations and my wife Karen, as the primary driver, commutes to work economically and in her favorite color car. More