Serra Chevrolet Sterling Heights

Rob was very professional , courteous, and efficient in helping me to select and lease a new Equinox LS and trade in my Toyota vehicle at a very good price.. helping me to select and lease a new Equinox LS and trade in my Toyota vehicle at a very good price.. More

Teresa and Stefanie were great to assist with the vehicle selections, gladly bring as many cars as we needed to drive and evaluate. They were also clear with all the paperwork I needed to brng They mad selections, gladly bring as many cars as we needed to drive and evaluate. They were also clear with all the paperwork I needed to brng They made us , myself and my two sons, feel very comfortable while we were there! Thanks Nick, Scott(our new Cruze driver) and Tom More

Starting with my salesperson, everyone made it a very pleasant experience. He took me through the service a parts department where everyone was very courteous and helpful. At the time I would recomend th pleasant experience. He took me through the service a parts department where everyone was very courteous and helpful. At the time I would recomend this dealership to others. More

I am very impressed with the high level of quality and friendly service I received at Buff Whelan Chevrolet. Stephanie Nelson and her assistant Lee Walch were exceptional! She was extremely knowledgeable friendly service I received at Buff Whelan Chevrolet. Stephanie Nelson and her assistant Lee Walch were exceptional! She was extremely knowledgeable, friendly and most importantly, patient. She did a great job explaining each document I was signing and did a thorough run through of every detail on the car. She was willing and able to answer every question I had for her; from the details of the cars I was looking at to the breakdown of pricing; also helping me think long-term, not just in the moment. Stephanie has a sales style that is elegant and unique; you leave the dealership feeling like you have a trusted friend in her! Another great quality Stephanie has is that she checks in and keeps you informed on what’s new on the lot. As long as Stephanie is at Buff Whelan Chevrolet, I am a Buff Whelan Chevrolet Customer! Thank You Mr. Jeffery A. Evans More

Very helpful staff that ensured I got the best deal. They worked around my schedule, and had my vehicle ready for pickup right after work. The sales staff setup my bluetooth, and onstar. He even helpe They worked around my schedule, and had my vehicle ready for pickup right after work. The sales staff setup my bluetooth, and onstar. He even helped me program my radio stations. More

John was very helpful, going over payment options and thoroughly explained all the features of the car. When I called back the next day to say that I needed more than 10,000 miles a year for my lease, h thoroughly explained all the features of the car. When I called back the next day to say that I needed more than 10,000 miles a year for my lease, he redid the paperwork and had it all ready to sign when I came in that afternoon. I would do business with John again. More

The car-buying experience at Buff Whelan is totally pleasurable. Terry Tanton is very thorough and spends time with you. You do not feel rushed or pressured in any way. This is the second time I hav pleasurable. Terry Tanton is very thorough and spends time with you. You do not feel rushed or pressured in any way. This is the second time I have purchased a vehicle from Terry and, rest assured, I will again. In fact, my husband plans to see Terry sometime in November this year to purchase a new Volt. Marty was also very helpful and explained the financing very well. Buff Whelan is by far the best Chevrolet dealership I have ever patronized and Terry Tanton is my absolute favorite sales person! More

The daelership was clean and the sales staff was professional and moved with a sense of urgancy. I already tild some family about pete and the experience i had professional and moved with a sense of urgancy. I already tild some family about pete and the experience i had More

Everyone we have dealt with on every visit has been very friendly and helpful. We really like this dealership. We will always come here for our cars. friendly and helpful. We really like this dealership. We will always come here for our cars. More