Serra Chevrolet Sterling Heights

This was the most positive car-buying experience I have ever had. I made an appointment with Michelle David via email and met with her on Monday, November 18. I presented what I though was an impossible ever had. I made an appointment with Michelle David via email and met with her on Monday, November 18. I presented what I though was an impossible goal of trading in my 10 year-old Malibu, getting into a new car and keeping the payment $100 or less. She worked miracles! I am leasing a 2014 Cruze for 3 years, $89.92 per month, first month's payment and security deposit waived and no money down (except for my tradein). AND I was able to drive my new Cruze home that night! Michelle really worked hard to meet my criteria and I would recommend her personally and Buff Whelan to everyone. My husband will be seeing Michelle when the lease is up on his Dodge Journey! i had the pleasure of meeting Mike Omelianoff, who showed me the workings of my new Cruze. He was super! I was able to drive off the lot knowing everything about my new car. (He said when I met him that he was a nice guy and didn't bite -- partly true, doesn't bite hard!) I will be recommending Michelle, Mike and Buff Whelan to everyone I know! More

Michelle was very kind and patient. Went over everything thoroughly and was very helpful. Will definitely come back to her once my lease is over. thoroughly and was very helpful. Will definitely come back to her once my lease is over. More

Michelle was awesome! I love my new 2014 Cruze thanks Michelle!! I needed a new car, and quick with an awesome deal and she was able to do all that and more. I would recommend her to my family and friend Michelle!! I needed a new car, and quick with an awesome deal and she was able to do all that and more. I would recommend her to my family and friends! More

As usual, a great experience at Buff Whelan. Usually I am in for used cars (also great) or service (also great). This time I was in to lease a new vehicle. I was a little nervous because I have never leased in for used cars (also great) or service (also great). This time I was in to lease a new vehicle. I was a little nervous because I have never leased a car before, but John explained everything to me and even answered my dumb questions. He made me very comfortable about the whole process. Overall I am very pleased with my decision. More

MIchelle was very patient with Andrea and I and made sure she did everything she could to get us in our new vehicle the same day. Very happy with my experience and will be back for more business. she did everything she could to get us in our new vehicle the same day. Very happy with my experience and will be back for more business. More

My wife was nervous about leasing a new vehicle but Michelle was very easy to work with. She was very patient while my wife went back and fourth on what she wanted. Eventually once my wife decided what Michelle was very easy to work with. She was very patient while my wife went back and fourth on what she wanted. Eventually once my wife decided what she want she got us a great price that made both of us very happy. Thank you for your hard work Michelle! More

I had a very pleasant shopping and purchasing experience with Michelle David at Buff Whelan Chevrolet. I browsed cars on the internet, and then emailed in reply to an ad that Buff Whelan had on a car that I with Michelle David at Buff Whelan Chevrolet. I browsed cars on the internet, and then emailed in reply to an ad that Buff Whelan had on a car that I was interested in. Even though it was late at night, Michelle emailed me right back and we set up a test drive for the next day. The day after that, I bough the car. Thanks also to Jack Bos, the general manager, for making a friendly and pleasant experience out of signing all the obligatory paperwork. Thanks also to Steve Woodward in Service. The day after purchasing the car, I brought it into the service garage to buy another spare key fob and have it programmed. Very friendly and respectful service. I really appreciate that Buff Whelan caters to the internet shopper like me. Everything they said about the car on the internet was true in person. More

This was our first time shopping online for a Car, and I have to say I was a little apprehensive about driving 80 mile to look at a used Car. When we arrived at Buff Whelan Chevy. We were greeted with a ve have to say I was a little apprehensive about driving 80 mile to look at a used Car. When we arrived at Buff Whelan Chevy. We were greeted with a very helpful staff. Perry let us look the car over and test drive it. We really loved the car and Perry worked very hard to help us drive it home that day. I would recommend this dealership. Great staff, good pricing, and a very nice used car! More

Dropping off your vehicle for service can be a very frustrating experience. However, Laura has made this overall experience for me a good one. She delivers excellent customer service every time and is frustrating experience. However, Laura has made this overall experience for me a good one. She delivers excellent customer service every time and is friendly from start to finish. When I need something from my dealership I call and ask to speak directly to Laura Noriega. Thanks Buff Whelan Chevrolet! More

The sales rep (Debbie Shufelt) was very helpful and took the time to go over with me what I was looking for in the vehicle as well as the price range I wanted to pay. Debbie made the process of buying a veh the time to go over with me what I was looking for in the vehicle as well as the price range I wanted to pay. Debbie made the process of buying a vehicle a pleasant experience. Other staff members were very helpful in offering something to drink during a small wait to pick up the vehicle. Great place to buy a vehicle! More