Serra Chevrolet Sterling Heights

First Lease - Cruze 2016 The help that I got from Michelle David was unbelievable. I had asked for some prices on a few cars and I could not really talk when I had called so s The help that I got from Michelle David was unbelievable. I had asked for some prices on a few cars and I could not really talk when I had called so she got numbers together and called me back within an hour. She had called me three or four times to see when I was coming in to see her and I kept putting it off. the car I was driving ended up dying and I called her at 9 am on a Friday morning, and I was meeting with her by 10:30am. She got me in without hesitation. She had a car pulled up and a lease signed within a few hours: only because I did not bring the right papers the first time, had I don't that I would have been done earlier. Not only was she respectful and nice, she really cared about me and helping me out in my predicament. She was not putting me into something that I did not want or try selling anything extra, but she did explain everything that I could have added or have signed for extra. She made this whole process not a process, it was more of a friend helping another friend out. She was amazing and I would recommend her to anyone and already have told my friends about her. As long as Michelle is in car sales, I will be a customer of hers without any hesitation. She was very real and that is what was the best part. Again, Michelle was FANTASTIC!! Go SEE her! More

Best helpfull place to either buy or lease Best helpful in every way to satisfy you will not let you until you are.I would send anyone to this dealerBest experience I've had Best helpful in every way to satisfy you will not let you until you are.I would send anyone to this dealerBest experience I've had More

My first time leasing - 2015 Cruze My salesperson, Mike Venzuch went above and beyond in making me feel comfortable in leasing a vehicle for the first time. From my initial call to Mike My salesperson, Mike Venzuch went above and beyond in making me feel comfortable in leasing a vehicle for the first time. From my initial call to Mike to make a inquiry of the process was to lease a vehicle. He provided me with all the information needed to be a first time leasing customer. Mike spent considerable time answering my questions in regards to availability and pricing.as well as all the paperwork that needed to be processed in addition to contacting my insurance company. Very much look at working with Mike in the future and will be recommending him as well as Buff Whelan Chevrolet to my friends and family. A very positive AAA+++ experience. Thanks for a great experience. More

Great Dealership, Sean was very helpful! I originally came into the dealership back in March to see if I could early terminate a lease of a 2012 Ford Fusion. Sean was very helpful in giving I originally came into the dealership back in March to see if I could early terminate a lease of a 2012 Ford Fusion. Sean was very helpful in giving me the right info, and after meeting with him, I decided to hold off. At the end of June, I contacted Sean and he had told me that the time was right, I went in and got into a leased 2015 Silverado, and could not be any happier with my decision. My family has been buying vehicles from Buff Whelan for years and I'll be sure to recommend them in the future. More

5 star ++++ ! Great experience. Matthew is the best!!! I absolutely hate car shopping but not here! So happy! Thank you Matthew for all your help. We will be b Great experience. Matthew is the best!!! I absolutely hate car shopping but not here! So happy! Thank you Matthew for all your help. We will be back. More

Theresa Baker did a great job!! I contacted the dealer on a Monday morning to get a quote. Theresa quickly provided a fast quote, at an excellent price. I applied for credit using th I contacted the dealer on a Monday morning to get a quote. Theresa quickly provided a fast quote, at an excellent price. I applied for credit using their online system and was approved in minutes. I stopped in that afternoon for a test drive, picked out my new Cruze, then came back the same evening to take delivery. Seamless transaction. Great job Theresa Baker and Buff Whelan Chevrolet!! More

Great experience! Michelle was fantastic! A pleasure to work with and will recommend her to anyone looking for a pleasurable car buying experience. Thanks for all your Michelle was fantastic! A pleasure to work with and will recommend her to anyone looking for a pleasurable car buying experience. Thanks for all your help. More

Smooth as silk buying process! I came in late on a Thursday evening after speaking with Andrea Dean a couple of times on the phone. She quoted me a great price on the Traverse! I to I came in late on a Thursday evening after speaking with Andrea Dean a couple of times on the phone. She quoted me a great price on the Traverse! I told her that I wanted to try to take it home that same evening. She pulled out all of the stops to take care of me. The entire process was smooth as silk. Andrea did a fantastic job! Very professional! She was able to juggle the process so that it was very seamless. She quickly got all of the paperwork together while I called my insurance company. She then had me talk to Onstar and get that set up while she finished other paperwork. The entire process was a dream! I can't thank Andrea and the team there at Buff Whelan enough! You all did a fantastic job and you have a fan for life! Thank you!! More

Awesome Experience Michelle went above and beyond to ensure I had the best car buying experience ever. Look forward to working with her again in the future. Michelle went above and beyond to ensure I had the best car buying experience ever. Look forward to working with her again in the future. More

Unmatched Service, Best Dealership, Best Employees Michelle David was very knowledgeable in every aspect of my purchase. This was a first-time lease for me and she made everything clear, outlining ever Michelle David was very knowledgeable in every aspect of my purchase. This was a first-time lease for me and she made everything clear, outlining every important thing needed to make this purchase the best experience for me. Michelle is a reason that Buff Whelan Chevrolet is a 5-Star Dealership! More