Serra Chevrolet Sterling Heights

Highly recommended I worked with Andrea D. to finance a new car. I was nervous and had dealt with lots of shady salespeople at other places when I found Andrea. She was I worked with Andrea D. to finance a new car. I was nervous and had dealt with lots of shady salespeople at other places when I found Andrea. She was awesome & I got my new car the same day. I love it. Andrea was great to work with and I would recommend going here. I also worked with Alice Fisher and she was wonderful to me. She made me feel comfortable & was so friendly and nice! Thank you! More

Kris Daly did a great job with my first lease. He found the equinox I wanted at a great price. When it was time to turn it in he took care of everything and made it real easy with my first lease. He found the equinox I wanted at a great price. When it was time to turn it in he took care of everything and made it real easy and explained everything to me and my wife. I told him what I wanted and he found it and gave it to me at the same price as my old lease payment. I was in and out driving my new one home in less than 2 hours. He is a man of his word and helps you with anything even after the sale. We highly recommend him. More

Time to turn in your lease car? After several years of great driving in our Chevy Volt, the lease was ending and it was time to turn it in. (We had made separate arrangements for our After several years of great driving in our Chevy Volt, the lease was ending and it was time to turn it in. (We had made separate arrangements for our next set of wheels.) Eric Schoenherr is in charge of lease returns at Buff Whelan, and he was a pro throughout. He spelled out exactly what we needed to do and when, made sure we had a service appointment with Andy Schocke to get the wheel locks taken off and returned to us, and kept the paperwork simple and straightforward. No surprises -- which is what we wanted. More

Excellent service and sales! The dealership as a whole exceeded my expectations formed from reading online reviews. My sales person Andrea D is very knowledgeable, patient, and as The dealership as a whole exceeded my expectations formed from reading online reviews. My sales person Andrea D is very knowledgeable, patient, and assertive. The finance process was simple and efficient with detailed explanations for every step taken. Highly recommend Buff Whelan! More

Excellent to deal with My sales agent Mrs. David was great. Smooth transition especially on such a short time constrant I had to change vehicles. They beat several other d My sales agent Mrs. David was great. Smooth transition especially on such a short time constrant I had to change vehicles. They beat several other dealerships on the lease pricing also. More

Excellent Service My service professional Jason Crager to the young lady that checked in my vehicle, to the rental office were very professional and courteous. Made my My service professional Jason Crager to the young lady that checked in my vehicle, to the rental office were very professional and courteous. Made my experience so great, I couldnt ask for anything more. Great job!!! More

My first new car I went to Buff Whelan after being referred by a coworker to see Jacob. I was in a bad situation having just totaled my car and not having gap insuranc I went to Buff Whelan after being referred by a coworker to see Jacob. I was in a bad situation having just totaled my car and not having gap insurance. I needed a car bad but was skeptical about leasing. Jacob took the time to explain the whole process and how gap was included. He put my mind at ease making it an easy decision. He was very knowledgeable with the product and found the exact vehicle I wanted although it was my second choice in color. I will definitely be back to see him in 22 months to get into a truck! More

Professional attitude, FAST repair during the Holidays! Although I had a major issue with my car’s transmission, BW helped me and fixed the car very quick, even during the Holidays. Very skilled and with a Although I had a major issue with my car’s transmission, BW helped me and fixed the car very quick, even during the Holidays. Very skilled and with a high professional attitude I remarked Laura Noriega, the best service advisor I’d say at BW. She kept me updated with the status of the car and all the technical details. I also got a dealer car to use it until my car was done. I felt that I was the most important client for them and they didn’t let me down at any time. Thank you BW! More

RIP OFF My wife and I went to Buff Whelan looking at Chevy Cruzes, we sat down with Kris Daly. We had a 2009 Chevy Cobalt to trade in, yes it has a lot of mil My wife and I went to Buff Whelan looking at Chevy Cruzes, we sat down with Kris Daly. We had a 2009 Chevy Cobalt to trade in, yes it has a lot of miles, but it is in good shape and Kelly Blue Book says the TRADE IN value is $1200 to $1550. They would only give $500. I tried to discuss this with Kris and he told me to have a nice day and to come back if I got a better deal. We went down the road to Rinke Chevrolet, they offered us $1500 with no haggling. They didn't have the Cruze we wanted in stock so they did a dealer trade to get it. Needless to say we bought our new Cruze from Rinke. So to make a long story short, if you have a trade in drive a few more miles to the south! More

My first experience with Buff Whelan Chevrolet Michelle David is the sales person that I dealt with. As a woman and a widow, the process of purchasing/leasing was daunting to me and it was great t Michelle David is the sales person that I dealt with. As a woman and a widow, the process of purchasing/leasing was daunting to me and it was great to work with another woman and not feel intimidated. The first dealership I attempted to lease with was horrible. This was my first time at Buff Whelan and it was a wonderful experience. Michelle is my sales person from now on. I would refer anyone and everyone to see Michelle. More