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Serra Chevrolet Sterling Heights

Sterling Heights, MI

4.7
436 Reviews

40445 Van Dyke Ave

Sterling Heights, MI

48313

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Showing 436 reviews

June 20, 2017

Our Experience Leasing with Buff Whelan We decided to turn in our minivan for a lease. We worked with Michelle and she was phenominal. She got us the best value for our trade-in and worked h More

by Allison Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle David
Jun 23, 2017 -

Serra Chevrolet Sterling Heights responded

Hey Allison, We're happy to hear that Michelle took great care of you! From getting you a good price for your trade-in, to helping you learn all the features of your new Equinox, it sounds like she really went above and beyond for you. It's good to know we've earned your business through great customer service. Thank you for the excellent review, and congratulations on your new Equinox! We look forward to doing business with you again.

June 11, 2017

Michelle David! WOW!!THE GREATEST EXPERIENCE LEASING A TRUCK Michelle went right to work finding the best possible deal of a lifetime for me. She LISTENED to what I needed and wanted. Then went right to work. Ev More

by NewChevyGirl!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kennedy, Michelle David
Jun 14, 2017 -

Serra Chevrolet Sterling Heights responded

Thank you for the great review! We are glad to hear that Michelle was able to find you exactly what you were looking for. Enjoy the new car!

June 10, 2017

very good. dealing with Andrea Dean was exceptional The only disappointing part was that we have the GM credit card so we could have the extra money to put towards our purchase. But we were not allowed More

by ChevyAl48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea McQueen
June 07, 2017

Elite service and turn time! Jason was amazing! I was in a hurry but he stayed calm which made me feel at ease... told me about an hour and i was out in 30 min! Definitely overdel More

by SST
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Crager
Jun 09, 2017 -

Serra Chevrolet Sterling Heights responded

Thank you so much for sharing your amazing experience with Jason! We're thrilled that you had such a great time working with him and we look forward to seeing you at the dealership again in the future! Thanks for your business and be sure to stop by again if you ever need anything else!

May 10, 2017

Great Service Department What a great experience I had bringing our 2012 Equinox in for service. I actually was worried about how long it would take since I was on my way to w More

by JaneB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Crager
May 15, 2017 -

Serra Chevrolet Sterling Heights responded

Thank you so much for taking the time to tell us about your experience, Jane! We're so happy to hear Jason and the staff made your service as easy and efficient as possible. It's great that you could utilize a loaner car while your Equinox was being worked on, and that Jason kept you updated on the progress throughout the experience. If there is anything else we can do for you, please let us know! Thanks again!

April 26, 2017

I have had Very Good Experiences when leasing! I have leased cars with the Caul men since 2003, first Chris, than Mike now Jeff and each of them have been so helpful. I now nave a 2015 Malibu LT t More

by Malibu 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Caul, Jason Crager
May 01, 2017 -

Serra Chevrolet Sterling Heights responded

Thank you so much for your kind words about Chris, Mike, and Jeff! At Buff Whelan Chevrolet, we work very hard to make sure that you have the best possible experience with us. We're so glad to hear that Jeff helped you find the Malibu you wanted, and we look forward to doing business with you again soon!

April 18, 2017

The BEST Chevy Dealer, period !! I once again leased another vehicle from Buff Whelan and I have been dealing with the same salesman for almost 15 years, Rob Sielaff. He is always wor More

by Lion's Fan for Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Sielaff
Apr 19, 2017 -

Serra Chevrolet Sterling Heights responded

Wow, thank you so much for your continued support! We really appreciate your loyalty to our dealership and we are always happy to help you find exactly what you are looking for in a new ride. Please don't hesitate to stop back in if there's anything else we can do for you. Thanks again!

April 05, 2017

Awesome all around experience! I had thee best experience at Buff Whelan. My sales person Michelle David was prompt, so friendly and took care of my every need, making me feel like More

by bethany2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle David
Apr 10, 2017 -

Serra Chevrolet Sterling Heights responded

Thank you so much for sharing your excellent experience, Bethany! Michelle is amazing at what she does in providing the best possible customer service experience. Thanks for choosing Buff Whelan Chevrolet to buy your new car, and we hope you're loving it!

April 05, 2017

WOW such a Great Experience All I can say is WOW. Jenna McQuestion took Great Care of us. The most enjoyable Car buying experience I have ever had. I'm still telling people of wh More

by Lions104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna McQuestion
Apr 10, 2017 -

Serra Chevrolet Sterling Heights responded

Thank YOU for being such a great customer! We love having Jenna on our team, and she'll be happy to hear that you enjoyed working with her. Thanks for choosing us, and enjoy your new car!

March 08, 2017

Great place to lease a car. My Experience: Chuck Culyba made it and effortless and enjoyable experience. A perfect gentleman. That's why we went with him for our second lease. A More

by cjachulski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Culyba
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