
Serra Chevrolet Sterling Heights
Sterling Heights, MI
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Our Experience Leasing with Buff Whelan We decided to turn in our minivan for a lease. We worked with Michelle and she was phenominal. She got us the best value for our trade-in and worked h We decided to turn in our minivan for a lease. We worked with Michelle and she was phenominal. She got us the best value for our trade-in and worked hard to get us the best deal on our lease. In the midst of her busy schedule, she took time to sit with me in my new Chevy Equinox to show me how all of the features worked. This was super helpful and I am very thankful for that. We will definitely be doing business with Buff Whelan in the future! I would recommend working with Michelle David at Buff Whelan to all of my friends and family! More
Michelle David! WOW!!THE GREATEST EXPERIENCE LEASING A TRUCK Michelle went right to work finding the best possible deal of a lifetime for me. She LISTENED to what I needed and wanted. Then went right to work. Ev Michelle went right to work finding the best possible deal of a lifetime for me. She LISTENED to what I needed and wanted. Then went right to work. Every step of the way, from fixing the dent in my old Ford lease AND turning it in, to teaching me how the new Chevy Silverado features work, she was amazing!!! This by far was the GREATEST EXPERIENCE EVER!!!!!! Thank You so much MICHELLE!! More
very good. dealing with Andrea Dean was exceptional The only disappointing part was that we have the GM credit card so we could have the extra money to put towards our purchase. But we were not allowed The only disappointing part was that we have the GM credit card so we could have the extra money to put towards our purchase. But we were not allowed to use it toward our car. I don't believe when we signed for the card they told us that there were times we couldn't use it. More
Elite service and turn time! Jason was amazing! I was in a hurry but he stayed calm which made me feel at ease... told me about an hour and i was out in 30 min! Definitely overdel Jason was amazing! I was in a hurry but he stayed calm which made me feel at ease... told me about an hour and i was out in 30 min! Definitely overdelivered with Elite client service. More
Great Service Department What a great experience I had bringing our 2012 Equinox in for service. I actually was worried about how long it would take since I was on my way to w What a great experience I had bringing our 2012 Equinox in for service. I actually was worried about how long it would take since I was on my way to work. Buff Whelan offered me a loaner car while our Equinox was in for service, which was awesome. I can actually say that the entire process of checking in the car and getting a loaner only took about 10 minutes!!!! I was amazed at how fast the service department took care of me. They were prompt, polite and greeted me immediately upon entering the dealership. Jason, my service advisor kept me informed about the progress they were making on my car. Being a woman, I never once felt intimidated by Jason, he was exceptionally informative and treated me very well. I will personally ask for Jason again when needing any service issues. More
I have had Very Good Experiences when leasing! I have leased cars with the Caul men since 2003, first Chris, than Mike now Jeff and each of them have been so helpful. I now nave a 2015 Malibu LT t I have leased cars with the Caul men since 2003, first Chris, than Mike now Jeff and each of them have been so helpful. I now nave a 2015 Malibu LT through Jeff and will be trading this in for a 2018 when they come to the lot and I can check them out. I know Jeff will help has he has in the past and I look forward to seeing him again for my new lease. He is a fantastic salesman and takes time with each and every customer. More
The BEST Chevy Dealer, period !! I once again leased another vehicle from Buff Whelan and I have been dealing with the same salesman for almost 15 years, Rob Sielaff. He is always wor I once again leased another vehicle from Buff Whelan and I have been dealing with the same salesman for almost 15 years, Rob Sielaff. He is always working to get me the best deal on a new car. Always willing to go the extra mile to get me in the right car at the right price. I will not go anywhere else or use any other sales person. More
Awesome all around experience! I had thee best experience at Buff Whelan. My sales person Michelle David was prompt, so friendly and took care of my every need, making me feel like I had thee best experience at Buff Whelan. My sales person Michelle David was prompt, so friendly and took care of my every need, making me feel like the most important customer. Her service was very important in my decision to buy a Chevy. I had contacted a few other Chevy dealers and they were horrible when it came to customer service. Michelle, made me change my mind and she has made my year. Awesome experience! More
WOW such a Great Experience All I can say is WOW. Jenna McQuestion took Great Care of us. The most enjoyable Car buying experience I have ever had. I'm still telling people of wh All I can say is WOW. Jenna McQuestion took Great Care of us. The most enjoyable Car buying experience I have ever had. I'm still telling people of what a Great Job she did. Thanks Buff for having such a Great Employee. More
Great place to lease a car. My Experience: Chuck Culyba made it and effortless and enjoyable experience. A perfect gentleman. That's why we went with him for our second lease. A My Experience: Chuck Culyba made it and effortless and enjoyable experience. A perfect gentleman. That's why we went with him for our second lease. As soon as our car, which was in transit, came in he called us to see it. It came the day after we first talked to Chuck. That was fast! When I couldn't get my Hospital to get me the supplier number for the discount, Chuck found a GM employee who gave us theirs. What a guy! More