Serra Chevrolet Sterling Heights

Elite service and turn time! Jason was amazing! I was in a hurry but he stayed calm which made me feel at ease... told me about an hour and i was out in 30 min! Definitely overdel Jason was amazing! I was in a hurry but he stayed calm which made me feel at ease... told me about an hour and i was out in 30 min! Definitely overdelivered with Elite client service. More

Great Service Department What a great experience I had bringing our 2012 Equinox in for service. I actually was worried about how long it would take since I was on my way to w What a great experience I had bringing our 2012 Equinox in for service. I actually was worried about how long it would take since I was on my way to work. Buff Whelan offered me a loaner car while our Equinox was in for service, which was awesome. I can actually say that the entire process of checking in the car and getting a loaner only took about 10 minutes!!!! I was amazed at how fast the service department took care of me. They were prompt, polite and greeted me immediately upon entering the dealership. Jason, my service advisor kept me informed about the progress they were making on my car. Being a woman, I never once felt intimidated by Jason, he was exceptionally informative and treated me very well. I will personally ask for Jason again when needing any service issues. More

I have had Very Good Experiences when leasing! I have leased cars with the Caul men since 2003, first Chris, than Mike now Jeff and each of them have been so helpful. I now nave a 2015 Malibu LT t I have leased cars with the Caul men since 2003, first Chris, than Mike now Jeff and each of them have been so helpful. I now nave a 2015 Malibu LT through Jeff and will be trading this in for a 2018 when they come to the lot and I can check them out. I know Jeff will help has he has in the past and I look forward to seeing him again for my new lease. He is a fantastic salesman and takes time with each and every customer. More

The BEST Chevy Dealer, period !! I once again leased another vehicle from Buff Whelan and I have been dealing with the same salesman for almost 15 years, Rob Sielaff. He is always wor I once again leased another vehicle from Buff Whelan and I have been dealing with the same salesman for almost 15 years, Rob Sielaff. He is always working to get me the best deal on a new car. Always willing to go the extra mile to get me in the right car at the right price. I will not go anywhere else or use any other sales person. More

Awesome all around experience! I had thee best experience at Buff Whelan. My sales person Michelle David was prompt, so friendly and took care of my every need, making me feel like I had thee best experience at Buff Whelan. My sales person Michelle David was prompt, so friendly and took care of my every need, making me feel like the most important customer. Her service was very important in my decision to buy a Chevy. I had contacted a few other Chevy dealers and they were horrible when it came to customer service. Michelle, made me change my mind and she has made my year. Awesome experience! More

WOW such a Great Experience All I can say is WOW. Jenna McQuestion took Great Care of us. The most enjoyable Car buying experience I have ever had. I'm still telling people of wh All I can say is WOW. Jenna McQuestion took Great Care of us. The most enjoyable Car buying experience I have ever had. I'm still telling people of what a Great Job she did. Thanks Buff for having such a Great Employee. More

Above and beyond Excellence. I lease six vehicles from Buff Whelan and I would not use any other dealership as I am completely satisfied with the commitment and professionalism ex I lease six vehicles from Buff Whelan and I would not use any other dealership as I am completely satisfied with the commitment and professionalism exhibited by both my salesman Rob Sielaff and the entire Service Department. Beyond Excellence is how I would describe Buff Whelan Dealership. More

Great dealership and great employees! Leased a Equinox again and I love it! Matt Oleszczuk was my salesman for the second time and he is great! Will definitely be back in two years to leas Leased a Equinox again and I love it! Matt Oleszczuk was my salesman for the second time and he is great! Will definitely be back in two years to lease from Matt! More

Outstanding Chevrolet Dealership and Customer Service! My family and I have been coming here for over 30 years. The Buff Whelan Team has always been very accommodating. I would like to recognize a few o My family and I have been coming here for over 30 years. The Buff Whelan Team has always been very accommodating. I would like to recognize a few of their employees that went the extra mile to help me and ensure I was 100% satisfied with my recent Chevrolet experience: Tom Bechtell: General Sales Manager Sean Forro: New Vehicle Sales Don Tailor: Service Manager Laura Noriega: Service Advisor Keep up the great work, everyone! More