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Serra Chevrolet Sterling Heights

Sterling Heights, MI

4.6
430 Reviews

40445 Van Dyke Ave

Sterling Heights, MI

48313

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Showing 430 reviews

September 07, 2017

Excellent Dealership Buff Whelan is an excellent dealership with the best deals. I wouldn't go anywhere else! If you're looking for a new car this is your dealership. More

by KLJ2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Baker, Tom Bechtell
Sep 11, 2017 -

Serra Chevrolet Sterling Heights responded

Thanks for letting us know how we're doing! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Enjoy your new car!

September 06, 2017

Travers purchase Very professional dealership. Everything was done as I asked and my salesman Darrin was excellent. I would definitely recommend the dealership to my f More

by Travers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Uhlig
Sep 08, 2017 -

Serra Chevrolet Sterling Heights responded

Awesome to hear, and we are absolutely thrilled we could get you the vehicle you were looking for. We know it can be a lot of work to find the perfect vehicle, and we are glad we could make the process simpler for you. It was great to see you, and if you have any more questions or need anything else, please come back to see us again. We hope you have an amazing day!

September 06, 2017

New car Great!!!! Great!!!! My salesman Lee did everything to make buying a new car pleasant. I had questions weeks after and he got back to me right away. More

by Bucky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Walch, Marty Kavanagh
Sep 08, 2017 -

Serra Chevrolet Sterling Heights responded

You made Lee's day, Bucky, and thank you so much for your very kind words. We are thrilled our team could help you find the vehicle you wanted. If you need anything else or have any other questions about it, we would love to help you once again. Congratulations and enjoy your new vehicle. It was great to see you and we hope you have a wonderful day!

September 06, 2017

Awesome experience Sales representative was very helpful and accommodating. This is the second truck I have leased through Buff Whelan, each time John has treated me li More

by Dmathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trotto
Sep 08, 2017 -

Serra Chevrolet Sterling Heights responded

Wow! What an honor. You made John's day, and thank you so much for your very kind words about our team. It was so great to see you and help you find the truck you wanted. Congratulations on it, and we know you are going to love it for many years to come. If you have any more questions or need anything else, we would love to help you again. We look forward to seeing you again, and hope you have a wonderful day!

August 15, 2017

Michelle David ROCKS!! Michelle was extremely helpful in finding me the right vehicle for the right price! She's wonderful to work with! See her for sure! THANKS FOR EVERYTH More

by Sgarrisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle David
July 28, 2017

Michelle David was incredible! When I decided to buy a truck, Silverado was my first choice. I filled out an online inquiry, and had a call back within 10 minutes, and connected wi More

by James Lamont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle David
Jul 31, 2017 -

Serra Chevrolet Sterling Heights responded

Wow! We're so happy to hear that Michelle provided you with such an incredible car buying experience, James! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new Silverado!

July 22, 2017

Great people to work with We had used Buff Whelan in the past as a service dealership and they were supetior. Extremely nice people to wok with and the completed job was perfec More

by Marcibeau68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Weber, Mike Venzuch
Jul 25, 2017 -

Serra Chevrolet Sterling Heights responded

Your consistent satisfaction means the world to us! Thank you so much for sharing your wonderful feedback. We look forward to working with you very soon!

July 22, 2017

Michelle David was amazing! I had Michelle David and she went above and beyond to assist me and get me rolling in a new vehicle. I appreciate her!! Ask for Michelle More

by Samijay27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle David
Jul 25, 2017 -

Serra Chevrolet Sterling Heights responded

We love hearing such great things about our team from you! We appreciate you taking the time to share your kind words with us, and we can't wait to pass them along to Michelle. We hope to be able to work with you again soon!

July 04, 2017

Awesome Michelled David Michelle David was outstanding to work with. She worked hard for me and got me an amazing deal. Michelle David was great at dealing with my needs, she More

by Sandeep Gade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle David
Jul 07, 2017 -

Serra Chevrolet Sterling Heights responded

Wow, Sandeep! We are thrilled to see that Michelle helped you have a truly outstanding experience while purchasing your new vehicle! Our dedicated sales team strives to go above and beyond for our customers each and every day. We are happy to know that you were able to experience that! Thank you for choosing Buff Whelan Chevrolet and congratulations on the new car!

June 29, 2017

Unbelievable Experience I had reached out to Buff Whelan rather reluctantly since I was not getting a good deal on a 2017 Chevy Equinox. They just surprised me completely by More

by Muruganand Ramalingam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle David
Jul 03, 2017 -

Serra Chevrolet Sterling Heights responded

We're glad Michelle was able to improve your lease rating and get you into the perfect match for your needs! It's important to us that our customers are completely satisfied when they work with us, so we'll do our best to make sure that's the case, no matter the circumstances. Thank you for sharing your experience and recommendation, as they really mean a lot to us. Also, congratulations! We hope you have a fantastic time in your new addition.

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