Serra Chevrolet Sterling Heights

Michelle David was amazing! I had Michelle David and she went above and beyond to assist me and get me rolling in a new vehicle. I appreciate her!! Ask for Michelle I had Michelle David and she went above and beyond to assist me and get me rolling in a new vehicle. I appreciate her!! Ask for Michelle More

Awesome Michelled David Michelle David was outstanding to work with. She worked hard for me and got me an amazing deal. Michelle David was great at dealing with my needs, she Michelle David was outstanding to work with. She worked hard for me and got me an amazing deal. Michelle David was great at dealing with my needs, she went above and beyond to help get it done. I was limited in free time coz of my work schedule, she stayed late and we closed the deal at 10pm after i returned from work at 9.25pm. I am now recommending Buff Whelan & Michelle to my friends who is also looking for a new vehicle! More

Unbelievable Experience I had reached out to Buff Whelan rather reluctantly since I was not getting a good deal on a 2017 Chevy Equinox. They just surprised me completely by I had reached out to Buff Whelan rather reluctantly since I was not getting a good deal on a 2017 Chevy Equinox. They just surprised me completely by improving my lease rating with GM Finance & getting me an awesome deal on the Vehicle. Michelle was unbelieveable in her response & turnaround after understanding my situation. The whole deal was closed with 48hrs! Prior to talking to Michelle, I had given up on lease options & started looking for a used car. But the way she handled my case was amazing. I am very glad that I reached out to Buff Whelan & Michelle! I am now recommending Buff Whelan & Michelle to my friend who is also looking for a new vehicle! More

Low-tier The review will be put into as short of a description as possible lest I accidentally start writing a dissertation This dealership is the embodiment o The review will be put into as short of a description as possible lest I accidentally start writing a dissertation This dealership is the embodiment of deception and moral bankruptcy. I lived about 1.5 hours away from the dealer and did business over the phone initially to have concrete reference and a starting point for which a compromise could be set and a further deal could be accomplished with both parties. Spoke on the phone for a few hours and had a given price on a car of interest. The price was absolutely in no terms finalized over the phone and I was scheduled an appointment to clinch the deal in person as I still was not satisfied with the number given over the phone. After driving ~2 hours in traffic, a laughable amount of grandeur delusions and change of tone was emitted from the dealership employees. Once I was in the doors, potential discussion and negotiation was nullified and had allegedly already been finalized. Furthermore, dealership had not an inch more to give in regards to the vehicle pricing as per their own words. I most importantly left as a direct result of the patronizing attitude by the sales force. Despicable way to not only speak to me like I'm a hassle to you, but to further decide to begin blatantly promulgating your thoughts of me due to my age. You nor anyone else gets to question my defensiveness when it comes to my own hard earned money. Not only will I not ever personally return, but there will not be a single person in my social vicinity that will be left unaware of your practices. More

Superior customer service Michelle David was wonderful. She worked hard for me and got me an amazing deal. Even when there appeared to be a bump in approval process, she went a Michelle David was wonderful. She worked hard for me and got me an amazing deal. Even when there appeared to be a bump in approval process, she went above and beyond to help get it done - Amazing! You should ask for her. More

Michelle David @ Buff Whelan Michelle David did an excellent job meeting my needs! Needed to turn in my lease quickly and Michelle made it go smoothly. Thank you, Michelle! We Michelle David did an excellent job meeting my needs! Needed to turn in my lease quickly and Michelle made it go smoothly. Thank you, Michelle! We will definitely purchase another vehicle from you! Great service! More

I had the easiet lease process with Michelle David I went to Hamilton Chevy a few weeks prior to coming to Buff Whelan and they gave me such hard time every time I go there but when I went to Buff, Mic I went to Hamilton Chevy a few weeks prior to coming to Buff Whelan and they gave me such hard time every time I go there but when I went to Buff, Michelle David took great care of me. I talked to her and told her exactly what I was looking for and in less than 24 hrs I was in a new lease at a very good price that was right in my budget. I would recommend Michelle to anyone buy or leasing a vehicle. Never have I had such a quick and easy experience doing anything at a dealership. More

Our Experience Leasing with Buff Whelan We decided to turn in our minivan for a lease. We worked with Michelle and she was phenominal. She got us the best value for our trade-in and worked h We decided to turn in our minivan for a lease. We worked with Michelle and she was phenominal. She got us the best value for our trade-in and worked hard to get us the best deal on our lease. In the midst of her busy schedule, she took time to sit with me in my new Chevy Equinox to show me how all of the features worked. This was super helpful and I am very thankful for that. We will definitely be doing business with Buff Whelan in the future! I would recommend working with Michelle David at Buff Whelan to all of my friends and family! More

Michelle David! WOW!!THE GREATEST EXPERIENCE LEASING A TRUCK Michelle went right to work finding the best possible deal of a lifetime for me. She LISTENED to what I needed and wanted. Then went right to work. Ev Michelle went right to work finding the best possible deal of a lifetime for me. She LISTENED to what I needed and wanted. Then went right to work. Every step of the way, from fixing the dent in my old Ford lease AND turning it in, to teaching me how the new Chevy Silverado features work, she was amazing!!! This by far was the GREATEST EXPERIENCE EVER!!!!!! Thank You so much MICHELLE!! More