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Serra Chevrolet Sterling Heights

Sterling Heights, MI

4.7
436 Reviews

40445 Van Dyke Ave

Sterling Heights, MI

48313

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Showing 436 reviews

September 13, 2017

Professional and quick John at Buff Whelan is great. This was my second lease through him. He took the time to work on my deal and was able to get the car I wanted at a p More

by Mike1234
Recommend Dealer
Yes
Employees Worked With
John Weber, Marty Kavanagh
Sep 15, 2017 -

Serra Chevrolet Sterling Heights responded

Mike, thank you for giving us positive feedback about John, we are glad he helped you out. Your satisfaction is very important to us! Thank you for your business and taking the time to leave a review.

September 12, 2017

Amazing experience! Superior customer service! Amazing overall experience. Michelle is an absolute gem to work with! I highly recommend everyone there! Thank you to the entire team there. I appre More

by Katieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle David, Patrick Tomasek
Sep 14, 2017 -

Serra Chevrolet Sterling Heights responded

Thank you for the amazing feedback about our staff! We really appreciate the recommendations!

September 08, 2017

A pleasant experience Theresa Baker was very professional and followed up on a few issues I had prior to taking delivery of my 2018 Equinox leased vehicle. I was very plea More

by I can't
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Baker, Jason Crager
Sep 11, 2017 -

Serra Chevrolet Sterling Heights responded

Thank you for taking the time to share your experience with us! We're happy to hear that Theresa helped in making it great. She is a great asset to our team and we're happy to have her. Thank you again for the rating and kind words. Please let us know if there's anything else we can do for you.

September 08, 2017

Great experience My sales assistant Stephanie was great to work with. I was interested in leasing a new Chevrolet Cruze. She worked hard to find me the vehicle I was l More

by Carguy2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Nelson
Sep 11, 2017 -

Serra Chevrolet Sterling Heights responded

Thank you for the kind words! We're excited to hear that Stephanie was able to provide you with great customer service. We strive to go the extra mile for our customers every trip in. Please do not hesitate to let us know if there's any additional help we can provide. Enjoy the new Cruze!

September 07, 2017

Great Dealership Awesome personell to deal with!!! From the moment I started talking to them, dealing with Darin in the sales team, General manager Tom and the manager More

by Billg3hockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Uhlig
Sep 11, 2017 -

Serra Chevrolet Sterling Heights responded

Thank you for your kind words about Darin, Tom and the rest of our team! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Congratulations on your new vehicle and come back to see us soon!

September 07, 2017

Excellent Dealership Buff Whelan is an excellent dealership with the best deals. I wouldn't go anywhere else! If you're looking for a new car this is your dealership. More

by KLJ2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Baker, Tom Bechtell
Sep 11, 2017 -

Serra Chevrolet Sterling Heights responded

Thanks for letting us know how we're doing! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Enjoy your new car!

September 07, 2017

Excellent dealership experience. Sales staff treated me as a knowledgeable buyer and an adult over 50. I knew want I wanted and what I could spend and they made it happen. No excus More

by Zman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krakowski, Darrin Uhlig
Sep 11, 2017 -

Serra Chevrolet Sterling Heights responded

You're welcome! We love to hear that you had such a great car buying experience with us. Don't hesitate to let us know if there is anything else we can do for you!

September 06, 2017

Awesome experience Sales representative was very helpful and accommodating. This is the second truck I have leased through Buff Whelan, each time John has treated me li More

by Dmathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trotto
Sep 08, 2017 -

Serra Chevrolet Sterling Heights responded

Wow! What an honor. You made John's day, and thank you so much for your very kind words about our team. It was so great to see you and help you find the truck you wanted. Congratulations on it, and we know you are going to love it for many years to come. If you have any more questions or need anything else, we would love to help you again. We look forward to seeing you again, and hope you have a wonderful day!

September 06, 2017

Travers purchase Very professional dealership. Everything was done as I asked and my salesman Darrin was excellent. I would definitely recommend the dealership to my f More

by Travers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Uhlig
Sep 08, 2017 -

Serra Chevrolet Sterling Heights responded

Awesome to hear, and we are absolutely thrilled we could get you the vehicle you were looking for. We know it can be a lot of work to find the perfect vehicle, and we are glad we could make the process simpler for you. It was great to see you, and if you have any more questions or need anything else, please come back to see us again. We hope you have an amazing day!

September 06, 2017

New car Great!!!! Great!!!! My salesman Lee did everything to make buying a new car pleasant. I had questions weeks after and he got back to me right away. More

by Bucky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Walch, Marty Kavanagh
Sep 08, 2017 -

Serra Chevrolet Sterling Heights responded

You made Lee's day, Bucky, and thank you so much for your very kind words. We are thrilled our team could help you find the vehicle you wanted. If you need anything else or have any other questions about it, we would love to help you once again. Congratulations and enjoy your new vehicle. It was great to see you and we hope you have a wonderful day!

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