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Serra Chevrolet Sterling Heights

Sterling Heights, MI

4.7
435 Reviews

40445 Van Dyke Ave

Sterling Heights, MI

48313

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Showing 435 reviews

October 27, 2017

Great Experience This is my second experience with Buff Whelan and the first for me personally. I found them friendly and accommodating. John Weber made the car sho More

by 2017 Malibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Weber
Oct 31, 2017 -

Serra Chevrolet Sterling Heights responded

Thank you so much for the positive review! We work hard to give each of our customers the best possible experience we can at Buff Whelan and John is a wonderful part of our team :) We hope you have a great week and just let us know if there's anything else we can do for you!

October 26, 2017

Leasing I had a great first time experience. They were incredibly patient and determined to get me the absolute best deal. I would recommend this dealership More

by Suzan0223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Venzuch
Oct 27, 2017 -

Serra Chevrolet Sterling Heights responded

That's what we like to hear, Suzan! Let us know if there's anything else we can do for you. Have a wonderful day!

October 25, 2017

great experience! Darrin and the finance staff were friendly and efficient. Awesome transaction! This is the second vehicle I leased with him and I will keep going back More

by reneej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Uhlig
Oct 27, 2017 -

Serra Chevrolet Sterling Heights responded

We're glad to hear that Darrin was able to take care of you! Please don't hesitate to reach out to us if there's anything else we can do to help you out. Thank you for your business!

October 19, 2017

Service is the best Jason is the best service representative at Buff Whelan. He is very detailed and courteous. Jason always calls with the status of a repair and he foll More

by Autumnoaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Crager
Oct 23, 2017 -

Serra Chevrolet Sterling Heights responded

Jason will be pleased to hear of your kind words! He is a key part of our service team and we're glad to hear that you enjoy working with him each time you come to see us!

October 17, 2017

Very friendly Great service..very friendly..always satisfied when I come to buff whealen. Service department gets you in an out. Jim Nelson an Marty Kavanagh are th More

by Bnorwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Kavanagh, Jim Nelson
Oct 18, 2017 -

Serra Chevrolet Sterling Heights responded

We're happy to hear that Jim and Marty took such great care of you. Thank you for your excellent review!

October 17, 2017

A wonderful experience! Awesome dealership. Mike O. is my salesman and I’ll keep coming back to purchase cars from him. The whole dealership is great. The service department More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Omelianoff
Oct 18, 2017 -

Serra Chevrolet Sterling Heights responded

That's what we like to hear, Vince! It's good to know that Mike has earned your business through great customer service. Thank you for your kind words and your excellent review. We look forward to working with you again!

October 17, 2017

Equinox lease I was loaned a test drive Equinox for the weekend featuring the options I wanted and the color. Due to the strike at the plant , a new vehicle with wh More

by Eddie56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Stanczak, Tom Bechtell
Oct 18, 2017 -

Serra Chevrolet Sterling Heights responded

Hey Eddie, We're happy to hear that our team was able to take care of you and get you the vehicle you wanted, hassle-free. That level of customer care is what we're all about. Thank you for your great review, and enjoy your new Equinox!

October 17, 2017

2018 Equinox This is probably the most painless car leasing experience that I have ever had. Chuck Culyba was friendly, knowledgeable, helpful, took the time to ex More

by Scotmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Culyba
Oct 18, 2017 -

Serra Chevrolet Sterling Heights responded

We're glad that Chuck took the time to make sure you were confident in your purchase! We know how important that kind of transparency is when purchasing a new vehicle. Thank you for your excellent review, and congratulations on your new Equinox!

October 11, 2017

5 Star customer service I'm a returning customer. My family and I only get our new cars from Buff Whelan. The reason we keep coming back is because your salesperson Mike More

by Shellyshell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Omelianoff
Oct 13, 2017 -

Serra Chevrolet Sterling Heights responded

That's great to hear! We're happy to hear that you keep returning to us because of Mike. He always tries to find what you are looking for. Congratulations on another new car and we will see you next time!

October 11, 2017

Excellent Service; Amazing Salesperson Michelle David, is hands down, the best salesperson I have had in over 20 plus years of buying cars! She is amazing! She is always ready to answer que More

by Sara R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle David
Oct 13, 2017 -

Serra Chevrolet Sterling Heights responded

Thanks Sara! We are very lucky to have her on our team. We appreciate your business and we are glad that Michelle could find the perfect car for you. We look forward to seeing you again!

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