Serra Chevrolet Sterling Heights

From Hopeless to driving away in a new car! :) Michelle David is awesome to work with. I was in a not so good situation and it looked bleak until I met Michelle and she really helped me get rid of Michelle David is awesome to work with. I was in a not so good situation and it looked bleak until I met Michelle and she really helped me get rid of a lien and an older car. She's 100% customer Service invested! I have a brand new Traverse and a great outlook-now that she's relieved the burden. I would recommend this dealership to anyone looking for a car-and see Michelle David-she's AWESOME!! More

Great Deal; Great Service My last two vehicles have come from Buff Whelan. There's a reason they're the biggest: - Great Deals: I keep my eye out for Buff's Ad. When I se My last two vehicles have come from Buff Whelan. There's a reason they're the biggest: - Great Deals: I keep my eye out for Buff's Ad. When I see a good deal, I come in and we review whether or not I'm eligible for all the discounts applied in the deal - and they explain things clearly. - Great Service: I was in a hurry to get a new truck and came to see Lee around lunchtime. He found exactly what I was looking for, took my prior lease in, and got me into the new truck that same day. When I asked a bunch of questions about the lease agreement - money factor, residual, and capital cost reductions - Lee actually answered them directly and without delay. More

Perfect Very easy and fast service. Jim is organized and ready to go the minute we walk in the door. His review of the car is helpful. Very easy and fast service. Jim is organized and ready to go the minute we walk in the door. His review of the car is helpful. More

As expected In and out quickly, suv ready at scheduled appointment, went through warrantys available but declined all. Rest of paperwork went quickly, Jeff than s In and out quickly, suv ready at scheduled appointment, went through warrantys available but declined all. Rest of paperwork went quickly, Jeff than showed us vehicle and thoroughly explained operation of radio and other controls. More

Great experience Great salesman. Mike did a great job getting me the best deal he could I love the truck I got Best vehicle I have ever had Great salesman. Mike did a great job getting me the best deal he could I love the truck I got Best vehicle I have ever had More

Great Dealership Quote process was very straight forward and options provided were done clearly and the process approval was very quick. I did my credit application an Quote process was very straight forward and options provided were done clearly and the process approval was very quick. I did my credit application and same day was approved. More

Awesome I went into buff Whalen Chevy and spoke with Jim Nelson. He was great, honest and pulled no punches. When I left that day I knew I was going to buy my I went into buff Whalen Chevy and spoke with Jim Nelson. He was great, honest and pulled no punches. When I left that day I knew I was going to buy my next vehicle from Jim and Buff Whalen chevy. Great salesman, great dealership. That following Monday I turned in my Ford Fusion to suburban ford and picked up my new traverse. Could not be more happy. Jim and Marty were both excellent and I will be back in the future for sure to lease or purchase another Chevy. More

Professional and quick John at Buff Whelan is great. This was my second lease through him. He took the time to work on my deal and was able to get the car I wanted at a p John at Buff Whelan is great. This was my second lease through him. He took the time to work on my deal and was able to get the car I wanted at a price I could afford. Definitely will be going back to see him. More

Amazing experience! Superior customer service! Amazing overall experience. Michelle is an absolute gem to work with! I highly recommend everyone there! Thank you to the entire team there. I appre Amazing overall experience. Michelle is an absolute gem to work with! I highly recommend everyone there! Thank you to the entire team there. I appreciate it! More

A pleasant experience Theresa Baker was very professional and followed up on a few issues I had prior to taking delivery of my 2018 Equinox leased vehicle. I was very plea Theresa Baker was very professional and followed up on a few issues I had prior to taking delivery of my 2018 Equinox leased vehicle. I was very pleased with the process from beginning to point of delivery. I would highly recommend Buff Whelan dealership to family and friends and would encourage them to request Theresa Baker. The reason I chose Buff Whelan for my new leased vehicle is their customer service department, they take good care of the customer. More