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Serra Chevrolet Sterling Heights
Sterling Heights, MI
430 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 430 reviews
March 14, 2018
Great Experience This is the third car that we purchased from Buff Whelan and I wouldn't think of going anywhere else. Never had a bad experience. This is the third car that we purchased from Buff Whelan and I wouldn't think of going anywhere else. Never had a bad experience. More
by Kpalazzolo
Employees Worked With
Theresa Baker, Jason Crager
March 13, 2018
Mike O is the guy to see. Our family has been with Mike for many years and he is always professional and give the best deals available. Our family has been with Mike for many years and he is always professional and give the best deals available. More
by Sallie2007
Employees Worked With
Mike Omelianoff
February 16, 2018
Completely Satisfied Completely Satisfied-Jeff Caul found the exact Silverado LT Z71 Graphite Metallic with Black interior and the required options that I wanted to purcha Completely Satisfied-Jeff Caul found the exact Silverado LT Z71 Graphite Metallic with Black interior and the required options that I wanted to purchase quickly More
by Z71
Employees Worked With
Jeff Caul
February 15, 2018
Great Experience I got exactly what I was looking for. All options were explained and I left with the perfect vehicle for me. This is the fourth car I have purchased f I got exactly what I was looking for. All options were explained and I left with the perfect vehicle for me. This is the fourth car I have purchased from Buff Whelan More
by Nbabcock36
Employees Worked With
John Weber
January 16, 2018
Best ever This dealership has the greatest staff. Jeff Caul is an awesome sales person that cares and works to get you the best deal possible. On my 4th vehicle This dealership has the greatest staff. Jeff Caul is an awesome sales person that cares and works to get you the best deal possible. On my 4th vehicle with him look forward to many more! I refer all family and friends to him and get similar feedback. Keep up the great work Jeff. More
by Sheryl Dolk
Employees Worked With
Jeff Caul
January 09, 2018
Better by far Tom bBechtell treats everyone as if they are his most important customer. After years going to a different dealership, and 9 + cars, we came across Tom bBechtell treats everyone as if they are his most important customer. After years going to a different dealership, and 9 + cars, we came across Buff Whelan. A referral from a personal friend. We were so impressed by the way they've delivered our last four cars, that we have referred them to our family and our friends. Unequivocally, this is the best dealership we have ever worked with. We bring our service to them, our oil changes, and when my son gets his first car, we'll be coming to Buff Whelan. If a GM vehicle is what you want, this is the best dealership I know. More
by L Soderberg
Employees Worked With
Tom Bechtell
December 28, 2017
Great experience. Mike V. Was very knowledgeable. Really great service. Everyone is so friendly. I would definitely recommend this dealership to friends and family. I am a returning customer for lif Really great service. Everyone is so friendly. I would definitely recommend this dealership to friends and family. I am a returning customer for life. Very satisfied! Thanks More
by Alison D.
Employees Worked With
Alice Fisher, Mike Venzuch
December 21, 2017
Customer Service is a must @ Buff Whelan Everyone at Buff Whelan treats you like you're their #1 customer. Every department is helpful and courteous. And for new car sales I'll only see R Everyone at Buff Whelan treats you like you're their #1 customer. Every department is helpful and courteous. And for new car sales I'll only see Rob Sielaff as he's honest, fair and authentic. More
by Stephen8989
Employees Worked With
Rob Sielaff, Jason Crager
December 08, 2017
Top notch customer service From my salesman Pete, to Laura in service, took care of me like I was family. Super friendly and professional. Wouldn't go anywhere else. From my salesman Pete, to Laura in service, took care of me like I was family. Super friendly and professional. Wouldn't go anywhere else. More
by Mikesscreenname
Employees Worked With
Pete Stanczak, Laura Noriega
November 22, 2017
Pattern of defect ignored, now it's on me My Experience: My rotors have been turned now three times in the first 45.000 miles of ownership and the service manager says they cannot be replaced My Experience: My rotors have been turned now three times in the first 45.000 miles of ownership and the service manager says they cannot be replaced by the manufacturer. Since the first two times they were turned were within the first 36,000 miles, I feel like I am going to be stuck with the cost of replacing them, when obviously there is a problem here. They adamantly said they would not replace them unless I paid and I feel completely against this. After years of loyalty not only to the dealer but the brand, I feel betrayed and lied to. The rotors will have to be replaced, and the pattern of defect has been established and they will deny it. Loyalty be damned, there's lots of car dealers out there. Guess now I get to shop! More
by Dawn Laura Griessel
Employees Worked With
Don Tailor, Jason Crager
