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Serra Chevrolet - Cadillac - Buick - GMC - Service Center
Jackson, TN
247 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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247 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center
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August 28, 2024
A couple of things you should be aware of. First, I took my 2022 Telluride in for service. Everything was efficient and great. You had to order a part for the seat and let me know that it w First, I took my 2022 Telluride in for service. Everything was efficient and great. You had to order a part for the seat and let me know that it would take a few days to arrive and you would give me a call so that I could bring it back in. After a while, I called to check on it. The part had arrived and I scheduled another service and it was taken care of. The thing to note was that there was a failure in the follow up that was said would happen. Second, all of the work performed was recall/warranty. When I got home after picking up the car I checked the mail only to find another recall that needs to be performed. I don't know how your systems work, but it would have been nice if the dealership had checked to see if anything needed to done. Now I have to schedule another time to take care of the new issue. More
by dclouse0
Verified CustomerEmployees Worked With
August 26, 2024
I had an issue with the tire monitor system and I have an extended warranty on my Acadia. They contacted the warranty company and my repair was covered under my warranty. extended warranty on my Acadia. They contacted the warranty company and my repair was covered under my warranty. More
by debbyvdorris
August 23, 2024
fast, friendly and fair price. greeted promptly and offered courtesy shuttle to work with pick up later same day greeted promptly and offered courtesy shuttle to work with pick up later same day More
by WCROOM
Employees Worked With
August 19, 2024
The staff is always friendly. The waiting area is always clean. The parking could be better is my only negative. The waiting area is always clean. The parking could be better is my only negative. More
by crystalmiddleton466
Employees Worked With
August 18, 2024
They have been the best I usually hate trading cars but it was a pleasure trading at Serra but it was a pleasure trading at Serra More
by gaylont
Employees Worked With
August 15, 2024
Very friendly and fast service. Lobby was clean. Everyone was helpful and knowledgeable of shop. Lobby was clean. Everyone was helpful and knowledgeable of shop. More
by jimnuckolls1
Employees Worked With
August 13, 2024
Great customer service. It’s always nice to get the help you need and they are always willing to help. It’s always nice to get the help you need and they are always willing to help. More
by simeonck
August 09, 2024
Wonderful service department. Have always gone above and beyond! Worked me in to get my service done in a timely manner. Have always gone above and beyond! Worked me in to get my service done in a timely manner. More
by t.hilliard1
Employees Worked With
August 03, 2024
It was a great buying experience working with Joe and the Serra Chevrolet team in Jackson. Serra Chevrolet team in Jackson. More
by jj18
Employees Worked With
