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Serra Chevrolet - Cadillac - Buick - GMC - Service Center
Jackson, TN
271 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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271 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center
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September 24, 2023
Very helpful and went out of their way to helping me out and make me feel at home. and make me feel at home. More
by pllemosser
Verified Customer
September 23, 2023
I didn’t have to wait very long at all, maybe 30 minutes total for an oil lube and filter as well as tire rotation. Great service very pleased total for an oil lube and filter as well as tire rotation. Great service very pleased More
by rjgreene
Employees Worked With
September 23, 2023
In and out with exceptionally great service! Ray Rodey took great car of me! They got me in early and out early! Ray Rodey took great car of me! They got me in early and out early! More
by briej2008
Employees Worked With
September 23, 2023
People Are always friendly . I didn't wait long at all. Easy to make appoints. I didn't wait long at all. Easy to make appoints. More
by jeanettewestbrooks
Employees Worked With
September 23, 2023
The service was outstanding! My vehicle rides and especially drives so much better than it did before, thank you My vehicle rides and especially drives so much better than it did before, thank you More
by rjgreene
Employees Worked With
September 19, 2023
My wait wasn’t long at all. I am thankful for the coupons that I have received. Now that my husband is no longer here. I wish they would offer for someone to pick up my Cadill I am thankful for the coupons that I have received. Now that my husband is no longer here. I wish they would offer for someone to pick up my Cadillac when it needs an oil change or other maintenance More
by glenell
September 15, 2023
Took one hour and a half for an oil change. I also wanted my headlight fixed but there was no time. I also wanted my headlight fixed but there was no time. More
by jenorth2
Employees Worked With
September 13, 2023
The personnel are always friendly and courteous, but I was disappointed in the handling of an issue with my trim on my Kia. It is fading horribly and I was told it wasn’t covered by warranty do to mileage was disappointed in the handling of an issue with my trim on my Kia. It is fading horribly and I was told it wasn’t covered by warranty do to mileage. I contacted Kia directly and they were told by the dealership that it was outside factors causing the fade, which isn’t true because I am not the only one having this issue. If Kia doesn’t cover it that’s fine but don’t give two different reasons for it not being replaced without me having to pay 100% of the replacement cost. I do believe this should be a recall from Kia at this point. Serra is always great to work with. I will continue to use their services. More
by rkocisko86
Employees Worked With
September 05, 2023
Excellent customer support with a professional staff and quality parts. Easy to make appoints and quick service. quality parts. Easy to make appoints and quick service. More
by mrblackstock1
Employees Worked With
September 02, 2023
Great service. Fast, efficient, pleasant staff. Knowledgeable techs, managers and customer service. Great waiting area Fast, efficient, pleasant staff. Knowledgeable techs, managers and customer service. Great waiting area More
by shipmantn
Employees Worked With
