Serra Chevrolet - Cadillac - Buick - GMC - Service Center

I told them what I needed and they did it correctly what else could I want. I guess if they payed for it I could be happier. else could I want. I guess if they payed for it I could be happier. More

Very professional, efficient and timely service dept. I recommend Serra Kia for your automotive needs. I recommend Serra Kia for your automotive needs. More

Serra Chevrolet is an excellent dealership for sales, maintenance, and parts service. We have bought three vehicles from this dealership and always use their maintenance department for servicing them. maintenance, and parts service. We have bought three vehicles from this dealership and always use their maintenance department for servicing them. More

On every visit to Serra Kia, the customer service has been friendly and informed. The work was done right and in the time estimated. All good. been friendly and informed. The work was done right and in the time estimated. All good. More

Very awful Was lied to when we purchased our Colorado with the transmission known defect with the fluid was told if it happened again to bring it back and they would triple flush again only to find out with the transmission known defect with the fluid was told if it happened again to bring it back and they would triple flush again only to find out they tried to say the warranty was expired was lied to after purchasing five vehicles four of them brand new will never buy a vehicle from them again I recommend you don’t use their services take your vehicle somewhere else to get it fixed they’ll just rip you off there. and to top it off was charged for a diagnostics when we took it in. We already told them what was wrong with it they didn’t need to put on a diagnostic but as soon as we told them we were picking up the truck, they charge me a diagnostics fee for telling me something that we told them when we took it in More

It is a very good dealership. ,,,,,,,,,The service department is very good. they are very efficient. ,,,,,,,,,The service department is very good. they are very efficient. More

Good experience, well managed service department. Stated time to complete and then did it. Professional and friendly. Stated time to complete and then did it. Professional and friendly. More

I arranged with Brad Ballentine,the GM, to pick up my XT-5 with a loner vehicle in order to have the oil changed and tires rotated. The trip is approximately 150 mile roundtrip, the car was picked up in XT-5 with a loner vehicle in order to have the oil changed and tires rotated. The trip is approximately 150 mile roundtrip, the car was picked up in the morning and returmed that afternoon with the work completed and an exterior wash and interior vacuum also done. This makes my second XT-5 through Serra of Jackson but I've had previous experience with Brad at a former employer and I could not be happier. Brad always does what he says, he is a man of honor and intregity, he is someone that you can trust. More

Loved our salesman and staff. They care of our needs and was very helpful and supportive. They care of our needs and was very helpful and supportive. More

Serra of Jackson is always great. This time they weren’t on their game like usual. Had an appearance for an oil change and fuel filter replacement. Oil change was smooth but 2.5 hours This time they weren’t on their game like usual. Had an appearance for an oil change and fuel filter replacement. Oil change was smooth but 2.5 hours later I got the truck. I asked why the long appointment and technician said they didn’t have any fuel filters and had to go buy one. Seems that if you make an appointment two weeks in advance all parts etc should be on hand. I also feel I should have gotten the fuel filter at cost. More