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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.6
244 Reviews

244 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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December 10, 2024

Great service. Our salesman was awesome. With that being, everyone was very easy to work with the process to buy the car This was the sixth vehicle we bought there. More

by vickyl.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Warren
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Dec 11, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review, Vicky! We truly appreciate your continued trust in Serra Chevrolet Buick GMC Cadillac after your sixth vehicle purchase. We're thrilled to hear that you had a great experience and that our salesman and team made the process easy and enjoyable. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

December 08, 2024

They are awesome to work with. Very understanding and will find what you need and help with what you need also. More

by overton891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words and are delighted to hear that you found us at Serra Chevrolet Buick GMC Cadillac to be understanding and helpful. We strive to meet our customers' needs and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

December 04, 2024

The service dept did a good job of taking care of a recall issue. In and out quickly. Thanks More

by wtfsco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive feedback! We're glad to hear that our service department was able to efficiently handle your recall issue. At Serra Chevrolet Buick GMC Cadillac, we strive to provide quick and quality service to our customers. We appreciate your support and hope to see you again soon! Sincerely, Your Friends at Serra Jackson

December 04, 2024

Wait time was reasonable. Service men were caring and we were told all aspects ts. More

by joanpman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your feedback about the reasonable wait time and the care our service team provided at Serra Chevrolet Buick GMC Cadillac. It's great to hear that you felt well-informed about all aspects of the service. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

November 29, 2024

Always very attentive and helpful. I drive more than an hour out of my way to come to Serra when a different Kia dealership is 20 miles from my house. The one close to my house does no More

by edwardsm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kia dealership- each employee was awesome from Service desk to Housekeeping
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Dec 02, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate you making the trip to Serra Chevrolet Buick GMC Cadillac, especially knowing there's a closer dealership. Your recognition of our attentive and helpful service means a lot to us. We strive to provide a top-notch experience for all our customers, and we're glad to know we stood out. We look forward to seeing you again on your next visit! Sincerely, Your Friends at Serra Jackson

November 28, 2024

Service was quick and thorough. However, had to wait two weeks for appointment for service time. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan
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Dec 02, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback! We appreciate you choosing Serra Chevrolet Buick GMC Cadillac for your service needs. We're glad to hear that your service was quick and thorough. We understand that waiting for an appointment can be inconvenient, and we are continuously working to improve our scheduling times. Sincerely, Your Friends at Serra Jackson

November 27, 2024

Very helpful and always there with answers to my questions. Servi ING my vehicle a breeze More

by baume73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac helpful and that servicing your vehicle was a breeze. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

November 26, 2024

Professional ,courteous and prompt service. We were very pleased with the entire staff. Clean updated facilty. More

by tloent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are thrilled to hear that you were pleased with our professional, courteous, and prompt service at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in maintaining a clean and updated facility for our customers. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

November 22, 2024

Everyone at Serra is always very polite and professional. Great Customer service , fast and communicate every step of the way. More

by buttons910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Serra Chevrolet Buick GMC Cadillac. It’s great to hear that you experienced polite and professional service, as well as clear communication. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

November 22, 2024

Service was great! Very easy to work with. Dependable and done in timely manner. Thanks More

by angeladawnsummers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words about the service you received at Serra Chevrolet Buick GMC Cadillac. It’s great to hear that our team was easy to work with and delivered in a timely manner. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

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