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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.7
290 Reviews

290 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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June 06, 2024

Great staff with a pleasant attitude and completed the work when promised correctly. Very attentive and welcoming! More

by ron_fancher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words about your experience with us, we always strive to provide excellent service. We're delighted to hear you found our staff attentive and welcoming. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

May 21, 2024

The kia dealership was very nice and conducted in a professional manner. I was offered coffee or water. The waiting area was very comfortable with wifi. More

by dyjmartin1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback! We are thrilled to hear about your pleasant experience at Serra Chevrolet Buick GMC Cadillac. It's great to know that you enjoyed our comfortable waiting area with WiFi and the hospitality extended to you. We appreciate your review and look forward to assisting you again in the future. Sincerely, Your Friends at Serra Jackson

May 18, 2024

Was very good. Had an issue with the axle. They took the time to fix it the same day and saved me a lot of time. More

by morganbvernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us, Morgan! We are pleased to hear that we could resolve the issue with your axle promptly and efficiently. We appreciate your feedback and look forward to assisting you in the future at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

May 18, 2024

The service was done in a sufficient amount of time. I was giving all information about the service. The serviceman was very polite. More

by marhand4892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Blackwell
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your positive experience at Serra Chevrolet Buick GMC Cadillac! We're glad to hear that our team provided you with efficient service, thorough information, and polite service. We look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

May 15, 2024

Excellent courteous, knowledgeable and professional service each time we have an appointment. We appreciate your timely service. More

by gj_whitelaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! We are thrilled to hear about your positive experiences with us at Serra Chevrolet Buick GMC Cadillac. Providing top-notch service and timely assistance is our commitment to all our customers. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

May 14, 2024

Service agent was very friendly, and helpful. She was very attentive to my needs as well. More

by b12rdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! We're thrilled to hear that our service agent provided you with excellent and attentive service. At Serra Chevrolet Buick GMC Cadillac, we always strive to meet our customers' needs. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

May 11, 2024

Serra Kia took the time to be sure I was completely satisfied with my new car. Everyone from salesman to the financial manager were very thorough. Thanks so much! More

by harpernathan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Damron
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May 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, Nathan! We are thrilled to hear that you had a great experience with us. Our team is dedicated to ensuring your satisfaction from beginning to end. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future. Sincerely, Your Friends at Serra Jackson

May 07, 2024

Thanks for repairing my 2014 Buick Enclave that had a Recall on my Air Bag. More

by ddpolk.dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Your Friends at Serra Jackson

May 05, 2024

Great people they treat you like family. Great atmosphere. I give 5 stars because there the best. More

by manus.michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Michelle, thank you for recognizing your experience at Serra Chevrolet Buick GMC Cadillac. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Your Friends at Serra Jackson

May 04, 2024

We were very pleased with the way we were treated by Dennis. He was like talking to a family member. He has contacted me already and offered to help me with anything concerning the new car. We are enjoy More

by anthonyremelda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Pritchett
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May 06, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Anthony, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Serra Chevrolet Buick GMC Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Your Friends at Serra Jackson

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