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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.6
242 Reviews

242 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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January 02, 2025

I’ve been coming to this dealership for several years and I’ve always been treated well and my vehicle taken care of. More

by tjmccall56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2025

Great service from the staff and no issues with any service that I received Thanks to the service department. More

by PERRYBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 01, 2025

Easy appointment for my KIA. Jimmy was very friendly and very helpful. A pleasant experience. More

by mackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
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Jan 02, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience at Serra Chevrolet Buick GMC Cadillac and that Jimmy was able to assist you in such a friendly and helpful manner. We strive to make every appointment easy and enjoyable. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

December 15, 2024

Great job. Items were completed sooner than I anticipated. All employees were polite, Knowledgeable and respectful. More

by carolynbmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Carolyn! We appreciate your kind words and are thrilled to hear that our team at Serra Chevrolet Buick GMC Cadillac exceeded your expectations. We strive to provide exceptional service and it's great to know that you found our employees polite and knowledgeable. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

December 15, 2024

The service was fast, friendly and comfortable. It was my first experience at this dealership, I highly recommend using this dealership for all your automotive needs. More

by tshayne1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first experience at Serra Chevrolet Buick GMC Cadillac was fast, friendly, and comfortable. We appreciate your recommendation and look forward to assisting you with all your automotive needs in the future! Sincerely, Your Friends at Serra Jackson

December 15, 2024

They have always been polite and extremely conscious work ethics. I’ve always been treated with the utmost respect!. More

by ruji2maw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse, Jaxon and others of which I do not know their name
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Dec 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We appreciate you taking the time to share your positive experience with Serra Chevrolet Buick GMC Cadillac. It’s wonderful to hear that you have felt respected and valued. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

December 15, 2024

They always do amazing work on my car. They are the only people I trust with my Kia! They’re always knowledgeable about what they’re doing and great at explaining everything. More

by kaylarednour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you trust Serra Chevrolet Buick GMC Cadillac with your vehicle and appreciate our team's knowledge and explanations. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

December 11, 2024

Just dropped off for oil change, went to work and it was ready by lunch for me to pick up. Service was great More

by carla9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
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Dec 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that your oil change was completed efficiently and that you had a great experience with our service at Serra Chevrolet Buick GMC Cadillac. We appreciate your business and look forward to seeing you again for your next service! Sincerely, Your Friends at Serra Jackson

December 10, 2024

Great service. Our salesman was awesome. With that being, everyone was very easy to work with the process to buy the car This was the sixth vehicle we bought there. More

by vickyl.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Warren
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Dec 11, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review, Vicky! We truly appreciate your continued trust in Serra Chevrolet Buick GMC Cadillac after your sixth vehicle purchase. We're thrilled to hear that you had a great experience and that our salesman and team made the process easy and enjoyable. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

December 08, 2024

They are awesome to work with. Very understanding and will find what you need and help with what you need also. More

by overton891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your kind words and are delighted to hear that you found us at Serra Chevrolet Buick GMC Cadillac to be understanding and helpful. We strive to meet our customers' needs and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

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