Serra Chevrolet Buick GMC of Nashville

I bought a 2025 Chevrolet Corvette ZO6 and the transmission went out at 100 miles. If you Google Z06 transmission problems, there is page after page of transmission failures in the Z06.I requested transmission went out at 100 miles. If you Google Z06 transmission problems, there is page after page of transmission failures in the Z06.I requested a refund for my purchase, and two months later, GM has denied my refund. I have spent 400K at Serra over the last two years on two new electric Hummers, a new 3500 diesel truck, and the Z06 Corvette. BUYER BEWARE More

Bought a new 2025 Traverse when I called OnStar they said the car was previously sold to someone else. I was told someone bought it on line then did not take it, then I was told the managers wife had drove i the car was previously sold to someone else. I was told someone bought it on line then did not take it, then I was told the managers wife had drove it for a few wks. I ask for a different Traverse, & was told it was now a used car, 3 days later they still had not contacted ON Star. I was told they would take care of me ( I paid cash) yet all I got was a different story every time I called, & I called several times. Spoke with 3 or 4 managers and my salesman. They had my money, and all I got was the run around. They did not offer me any refund, they did tell me they had just got a traverse in on the truck & to drive back to Nashville, then 30 minutes later the salesman called & said the traverse was sold & it did not show up when he looked on his Chevy app. Now I have a car I paid for, that I have not even been able to connect with OnStar, because they say the car was sold to another person last month. More

Worst dealership we have ever bought from. We bought a NEW 2025 Traverse from Serra Chevrolet in Madison & when we went pushed the ON STAR button they told us this car was used & someone else We bought a NEW 2025 Traverse from Serra Chevrolet in Madison & when we went pushed the ON STAR button they told us this car was used & someone else had bought the car in Dec. When we contacted the dealership & ask them for a different car, we were told someone bought the car on line & changed their mind. Not True!! Then we were told the managers wife had drove the car for a few wk's & she turned On Star on. The salesman & 1 manager said they would take care of us & get us another car. We were told to come back up there a Traverse had just got there. We started back to Nashville & then got another call That the manager said, "that car was sold." We have been told one story after another. Then we were told that the car was now used, we put around 1/5 the miles that this Susan had put on the car. We had a horrible buying experience with Serra in Nashville. I really thought they would take care of us & be honest, but they were anything but honest. They also low balled us on out trade of a 2017 Corvette ( the only reason we traded it was we were having trouble getting in & out at our age. Maybe Serra just takes advantage of really old Seniors. More

Dana was great as always! Kept me informed throughout the service. Gave me options and advise. Kept me informed throughout the service. Gave me options and advise. More

Best cat buying experience Ever! !!Philiph knew was so professional and personable that made my new car buying experience easy. !!Philiph knew was so professional and personable that made my new car buying experience easy. More

Sales and service were excellent! ! Friendly and very helpful! We were traveling from out of town and had car trouble and was able to trade with great service. ! Friendly and very helpful! We were traveling from out of town and had car trouble and was able to trade with great service. More

The Service Department did better than my expectations. The repairs were finished ahead of time and the employees were polite and explained everything very professionally. The repairs were finished ahead of time and the employees were polite and explained everything very professionally. More

I have always had good service from friendly people. Everyone is helpful no matter who they are. Everyone is helpful no matter who they are. More

Nothin to explain , service depart it's a joke Extra charges for service not performed charges for service not performed More

Serra's service department may as well not exist. They have no clue how to repair vehicles new or older. Bring your Chevy to be fixed at Serra in Madison TN and you be taking it to another service They have no clue how to repair vehicles new or older. Bring your Chevy to be fixed at Serra in Madison TN and you be taking it to another service vendor to repair the fixes and beyond. Avoid Serra for your new car or service needs. More