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Serra Buick GMC Traverse City
Traverse City, MI
34 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 34 reviews
January 08, 2016
Very professional Although we could not put together a deal on the Jeep Grand Cherokee, Lisa was always professional and courteous. She got me the information I needed Although we could not put together a deal on the Jeep Grand Cherokee, Lisa was always professional and courteous. She got me the information I needed and followed up with me along the way. Never used any high pressure games or tactics. I wish more dealers were this good on handling out of state internet requests More
by greggagnon
Employees Worked With
Lisa Mihalic
October 20, 2015
bad place to buy, all xx They sell you and then you bring it in for service, you leave and less 100 miles and you have to keep taking it in for repairs . Then they tell you t They sell you and then you bring it in for service, you leave and less 100 miles and you have to keep taking it in for repairs . Then they tell you that they have a buyer for your ride and they're all xx. They are just out for a quick sell and I'm finally finished with them. More
by acslyfox7
Employees Worked With
Tim Berger
March 07, 2013
Very poor dealership, service center is rude and ran by a very mouthy individual, Jamie L. I was advised since I did not purchase my GMC from that dealership they are not inclined to do repairs. Very unimpre very mouthy individual, Jamie L. I was advised since I did not purchase my GMC from that dealership they are not inclined to do repairs. Very unimpressed. When he called me about reporting my concerns to GMC directly he was extreamly rude. More
by TCHealthCare
Employees Worked With
Jamie GMC Service Manager
May 23, 2011
We purchased a used Saturn Vue for my wife, Sharon. Tim Berger was our sales person and we were very pleased with his handling of the transaction. I would recommend him to friends looking for an automobil Berger was our sales person and we were very pleased with his handling of the transaction. I would recommend him to friends looking for an automobile. All staff involved were friendly. The only minor negative was having to pay $25 for a second key for the vehicle. We love the new purchase and would consider using this dealer again when shopping for another vehicle. Thank you, Larry Andringa More
by Larry Andringa
Employees Worked With
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