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Serra Buick GMC Traverse City
Traverse City, MI
34 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 34 reviews
February 01, 2024
I stopped by on a Thursday afternoon for advise about what I should do. I had an appointment on Monday for an oil change and tire rotation but found out I needed to go out of town on Saturday and my perc what I should do. I had an appointment on Monday for an oil change and tire rotation but found out I needed to go out of town on Saturday and my percentage of oil was at 2. I figured they would top my oil off or change my oil and have me come back for the tire rotation. Jaron Larson my service advisor checked his schedule and said they would be able to do both right now. I was so relieved. I've always had better than expected service from this dealership. More
by janelp123
Employees Worked With
Jaron Larson, Tina Clark
February 28, 2023
Derek scheduled the work to be done on my 2012 GMC Acadia and I was able to get in relatively quickly. Corey took care of the work as determined and fixed the Power Steering issue and checked and fixed brak and I was able to get in relatively quickly. Corey took care of the work as determined and fixed the Power Steering issue and checked and fixed brakes that needed to be replaced. Got an oil change while there and all is good. More
by ZIPFOX
Employees Worked With
Derek Dutcher & Corey Roush
February 05, 2023
Lee is great with handling service and getting to the problem and resolving issues with my car. Lee keeps you informed during the whole process of repairs. Lee is definitely an asset to Bill Marsh Serv problem and resolving issues with my car. Lee keeps you informed during the whole process of repairs. Lee is definitely an asset to Bill Marsh Service Dept. Penny Gallagher More
by pengallagher1986
Employees Worked With
Lee
November 07, 2022
Great experience! By far the smoothest vehicle purchase made to date. No pressure sales with excellent customer service! Highly recommend Bill Marsh GMC!!! By far the smoothest vehicle purchase made to date. No pressure sales with excellent customer service! Highly recommend Bill Marsh GMC!!! More
by JD
Employees Worked With
Jeff Baja
June 16, 2022
Great experience - great selection, we got what we wanted - they inspected everything - great staff, feel great about this purchase! Will continue to shop at Bill Marsh! - they inspected everything - great staff, feel great about this purchase! Will continue to shop at Bill Marsh! More
by DOC
Employees Worked With
Amanda Warner
April 14, 2022
Top tier customer service. I would recommend this dealer for all sales and service. They also have a quick lube in the GMC building that services all vehicle Makes and Models! I would recommend this dealer for all sales and service. They also have a quick lube in the GMC building that services all vehicle Makes and Models! More
by icyeight07
Employees Worked With
service
