Serra BMW Champaign

Great customer service I recently purchased a new BMW from BMW of Champaign. At first, I very skeptical about purchasing a vehicle form that dealership due to one individua I recently purchased a new BMW from BMW of Champaign. At first, I very skeptical about purchasing a vehicle form that dealership due to one individual that gave my some erroneous information. But, after speaking with other staff I went ahead with my purchase due to their great customer service. I was very happy with the customer service from the owner, the service department staff and sales person that gave me a a detailed overview of the features of my BMW. I recently traveled for several weeks and the service department manager asked me to bring in my BMW so he could check things over before I was going to leave it sitting for several weeks. While my BMW was being checked the owner gave me his car to use so I would not have to wait which I thought was great customer service not only by the service manager, but by the owner. The service manger asked me to bring in my BMW after I returned from my trip so I could check over everything since It had been still for several weeks, which I did and while I was waiting I was provided another vehicle to use and the service was completely free of charge. The sales person that worked with my went over my BMW with me and when I come for a free car wash or anything else is is always approaching me and asking how I like my vehicle and if he can assist me with anything else concerning my BMW. At this time, I am planning on buying another BMW in the future and would recommend a trip to their location if your are interested in purchasing a BMW, due to their great customer service. More