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Sales Department
Serpentini Chevrolet of Willoughby Hills
Willoughby Hills, OH
1,040 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 15, 2025
I am writing to complain about Serpentini Chevrolet in
Willoughby, Ohio. On 12/20/24 I attempted to purchase a vehicle from this dealership. Although I found a car readily, they made me wait well over 4
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by aoakley25
Employees Worked With
Kyle Talarico
April 13, 2025
The WORST buying experience ever!
Vehicle I wanted to buy was far higher in price than advertised. Tried to sway me into buying another car with a HUGE oil leak. Moved to another vehi
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by Brenda
Employees Worked With
Aramis Greenwood
April 02, 2025
This place is terrible.
Has had our car we bought last fall foe 40+ days now. No loaner. No rentals. No one there cars. Car has been fixed under their "warrenty" sever
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by richnikehill
Employees Worked With
Everyone at front desk and rlron service managers. And Williams in service which sales manager sales was his fault
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