
All Salespeople
Sales Department
Serpentini Chevrolet of Willoughby Hills
Willoughby Hills, OH
1,042 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 21, 2025
DO NOT BUY A CAR FROM THESE PEOPLE.
They sell lemons & do not care! Bought a vehicle that lasted ONE YEAR & a few months & the engine completey failed, took it into the dealership to se
More
by Dallaspatrick82
Employees Worked With
Tom in sales, Phil in service
June 18, 2025
I was advised of some discounts and incentives for new &
used cars. Once there, I was lied to. Was trying to sell me a car for more than what was advertised. I am neither dumb or desperate. I will be going
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by Allitordiva
Employees Worked With
Names not listed
May 15, 2025
I am writing to complain about Serpentini Chevrolet in
Willoughby, Ohio. On 12/20/24 I attempted to purchase a vehicle from this dealership. Although I found a car readily, they made me wait well over 4
More
by aoakley25
Employees Worked With
Kyle Talarico


