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Serpentini Chevrolet of Tallmadge - Service Center
Tallmadge, OH
13 Reviews
13 Reviews of Serpentini Chevrolet of Tallmadge - Service Center
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April 20, 2022
Unacceptable service and marketing. I highly recommend everyone taking their vehicle somewhere else! Learn from others mistakes. I highly recommend everyone taking their vehicle somewhere else! Learn from others mistakes. More
by Gabrielrichardson3030
Employees Worked With
Serpentini Chevrolet
January 17, 2022
They ran a test on my car for 159.00 kept for 2-3 days to tell me nothing is wrong..and guess what I'm loosing antifreeze I found that problem and instead they just added antifreeze...just losers working her tell me nothing is wrong..and guess what I'm loosing antifreeze I found that problem and instead they just added antifreeze...just losers working here!! More
by Bp
Employees Worked With
Kyle Shilling
November 06, 2017
Excellent service and very honest I am a vice president for a corporation and I have a company vehicle This is my 2nd visit for service issues I did not purchase my vehicle from Ser I am a vice president for a corporation and I have a company vehicle This is my 2nd visit for service issues I did not purchase my vehicle from Serp . I Went into have my check engine light checked on and a tire looked at and to see if my brakes needed changed . I told them I would need the vehicle back within 2 hours and Serp had it done in a hour and half. Normally a dealership would find all kinds of things that needed to be changed on a vehicle that has a 160,000 miles on it and try to rack up a big service bills, I've had it happen in the past. I would highly recommend this dealership for honesty and integrity . Most of the time companies only receive negative reviews but positive feedback is very important that's why I'm posting this barren watcher competition I want to be an R and B some artist so I did go on by a I would give this company 5 stars . I believe my service Adviser was Wallace Snyder and i give him a 10! Thank you for a very positive experience ! Twice! Bob More
by Bob v
Employees Worked With
Wallace snyder
May 01, 2017
Great experience. Impeccable customer service. My sales person Alan Sipple was very honest knowledgeable and professional. I would highly recommend and will be back for Impeccable customer service. My sales person Alan Sipple was very honest knowledgeable and professional. I would highly recommend and will be back for future purchases. More
by James Wren
Employees Worked With
Alan Sipple
April 27, 2017
Good People Went in for service a couple of days ago. I told Steve my Spark was too small and he and Mr. Ryan Serpentini got me a deal on a brand new Cruze and my Went in for service a couple of days ago. I told Steve my Spark was too small and he and Mr. Ryan Serpentini got me a deal on a brand new Cruze and my payment was the same! More
by Timothy
Employees Worked With
Randy Roberts, Ryan Serpentini, Steven Ornouski
February 28, 2016
Excellent Service Dylan in the service department is excellent. He always makes sure that we get in quickly for the service needed on our vehicles. He also makes sure Dylan in the service department is excellent. He always makes sure that we get in quickly for the service needed on our vehicles. He also makes sure that what ever needed to be done is completed correctly and in a very timely manor. He has outstanding customer service and is always a pleasure to deal with!! More
by Pam S
Employees Worked With
Dylan (service dept)
January 16, 2016
airbag system shut down The airbag system light came on in my 2012 Colorado and shut down the system so I called Serpentini chevy to get an appointment to get it fixed.When I The airbag system light came on in my 2012 Colorado and shut down the system so I called Serpentini chevy to get an appointment to get it fixed.When I arrived there on Thursday AM Dylan Stout was the service advisor to great me. He wrote up the problem with my truck and explained the approx. time and cost it was going to take to check the system out since the truck was just out of warranty by time and not miles. After a couple hours of going through the system the problem was found to be a defective wire inside of a door. The wireing harness had to be replaced and was going to be a very expensive repair because of the price of the harness. After calling GM and addressing my concern to them they contacted the dealer ship and confirmed the problem and came to the conclusion the harness was defective from the factory and sent a new one so the repair was made and the cost was more reasonable for me. Thanks to Dylan he saved me quite a few hundred dollars that day. This is only one of the reasons I buy and take my vehicles back to Serpentine Chevrolet for repairs. They care about their customers and go the extra mile to take care of them. I send a big thank you to all the employees at Serpentini Chevy and will continue to do business with them. Jack Worthington More
by chevy man 357
Employees Worked With
Bill Fellows
November 26, 2015
Service Center Simple oil and filter change and tire rotation. These guys were professional and quick. They are the "Dream Team". I will be back! Count on it! Simple oil and filter change and tire rotation. These guys were professional and quick. They are the "Dream Team". I will be back! Count on it! More
by DigitalCapture
Employees Worked With
Michael Scheffer
February 22, 2014
The reason I am giving this rating : When I pull up to the Service Center garage , I am greeted with one of the service techs that say good morning and how can I help you. I told him I'm here for an oil c the Service Center garage , I am greeted with one of the service techs that say good morning and how can I help you. I told him I'm here for an oil change. He takes my keys and says that I can wait in the other room where there's hot coffee . He says that it will take 45 minutes which it is every time. During my visit I like to go into the showroom and look at cars. When my car is done , the service tech comes up to me and says your all done Mr. Genger. Do you have any questions ? I have never seen such professionalism and knowledge at any dealership in my lifetime. When my 1994 Honda Accord stops running, I will be coming to you for either a new or used car. I know I don't have to worry about buying a used car from this dealership even if there is no warranty. I know that Serpentini will make sure its safe and sound car. Again thanks for your professionalism. Richard F. Genger More
by rgenger
Employees Worked With
Kevin Brunswick
