Serpentini Chevrolet of Strongsville

Upon originally working with the dealership, i was very pleased. My salesman was very nice and polite. I went in twice to try and get a car. The second time, they were able to get somewhat close to the pri pleased. My salesman was very nice and polite. I went in twice to try and get a car. The second time, they were able to get somewhat close to the price i wanted that worked with my budget. I was just about ready to call the salesman and confirm i would come in for the purchase when i had another dealership call me with a much better deal on a vehicle that would save me $7,000 in the same length of finance that i would with Serpentini. Upon contacting the salesman to inform him that i was going to purchase the other vehicle, his tone instantly changed. I WAS VERY POLITE IN THE WAY I INFORMED HIM BUT HE JUST COULDN'T UNDERSTAND. He told me he didn't get it. I asked " get what?". He then started to scold me about them trying to help people and it's just not enough. At this point, i hung up on him before i lost my temper!! If he was there to help me make payments over the next six years, i would understand....but he isn't. Sorry, i have to look out for my best interest....not his! I am sure my initial impression of him was dead on. He was very nice and i am sure he is a good man and maybe he had a bad day but from a business stand point, it was horrible! It turned me off from ever going to Serpentini ever again. I will never recommend the dealership to anyone as well. And....i know a lot of people looking for vehicles right now. More