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Serpentini Chevrolet of Strongsville
Strongsville, OH
425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 425 reviews
January 13, 2013
Very Professional. Very Polite. Not Overbearing, Deb was a pleasure to work with and made everything an easy, smooth and positive experience! I would definitely not hesitate to come see her again for anothe a pleasure to work with and made everything an easy, smooth and positive experience! I would definitely not hesitate to come see her again for another vehicle. More
by ffjim10
Employees Worked With
Deb Goss
January 07, 2013
My sales person was the RIGHT person to answer my questions and give me the attention I hoped to receive. The moment I walked in the door, I was greeted by Greg Katona as he seriously listened to wha questions and give me the attention I hoped to receive. The moment I walked in the door, I was greeted by Greg Katona as he seriously listened to what I wanted and I received a direct answer immediately. All answers right then and there. Then he showed me the car and all specifics. I was truly impressed with all the knowledge he spoke of the car I was interested in. Such a help and a gentleman, too. There was no beating around the bush or time wasted with responding to my phone calls. No complaints or problems at all. I know Greg did what he could to help me with my purchase as he displayed patience with my time-staking decision. Thanks so much for the right experience, Greg! Greg with Serpentini is the RIGHT sales person to deal with and return for an upgrade someday! Truly, I recommend that you see Greg! Happy New Year in my new Chevrolet! More
by Luck Be A Lady
January 06, 2013
I came in looking for a car but not sure if i would get approved. low and behold, deb got me approved and i drove home that day with a vehicle to my standards. approved. low and behold, deb got me approved and i drove home that day with a vehicle to my standards. More
by sgow
Employees Worked With
Stephanie Gowan
December 28, 2012
I traded in my truck for an hhr ss, very friendly people. The only thing I'm not happy about is the prep of the vehicle, yeah it was clean but he only put half a tank of gas in. They ALWAYS used to put a ful The only thing I'm not happy about is the prep of the vehicle, yeah it was clean but he only put half a tank of gas in. They ALWAYS used to put a full tank in when you bought a car, and he never explained nothing about the car. I got one set of keys, no owners manual no nothing. Never told me what type of oil or anything, come to find out it takes premium 93 gas and synthetic oil. I am glad I checked it out, because this could have damaged the vehicle. Also I removed the lid on the airbox when I got home, and the air filter was almost clogged!! So much for maintenance inspection of used cars, not happy with this at all. More
by Black box
Employees Worked With
Matt (service manager), Jamie (salesman), Matt Minyard, Jamie Utterback
December 20, 2012
they were very informative and got me the most for my trade i would like to recommend this dealer to everybody...they explained the new truck and how it operates... also they told me up front what my pay trade i would like to recommend this dealer to everybody...they explained the new truck and how it operates... also they told me up front what my payments are gooin to be i ;ve decided to buy because my truck was getting a lot of miles on it... i liked the way the showroom was laid out also... i highly recommend this dealership to any of my friends and family.... More
by bob.sharick
December 16, 2012
It has been 12 years since I got a new vehicle . It was It has been 12 years since I got a new vehicle . It was very easy and pleasent and all were helpful and nice. The time we spent at your dealership wa It has been 12 years since I got a new vehicle . It was very easy and pleasent and all were helpful and nice. The time we spent at your dealership was almost fun. Thanks More
by Rick0718
Employees Worked With
Tom Hetzel
December 06, 2012
These 2 people were fantastic and help us more than you could believe. We really enjoy the 2013 Malibu we leased. This dealership really put up with alot from me and I thank you for everything. could believe. We really enjoy the 2013 Malibu we leased. This dealership really put up with alot from me and I thank you for everything. More
by aperry91
Employees Worked With
Joe and Tom, Joe Scarl, Tom Hetzel
December 03, 2012
Found the employees to be knowledgeable and friendly. We planned on looking elsewhere but the deal we got at Serpentini's was, in our opinion, very good, so we left the Dealership with a new car. Please exc planned on looking elsewhere but the deal we got at Serpentini's was, in our opinion, very good, so we left the Dealership with a new car. Please except our compliments on your customer friendly attitude. We will recommend you to our family and friends. More
by Greenbriar99
November 21, 2012
Great team. Definitely would buy from them again. Jamaar was professional and very helpful. Mario worked hard to get the best bank for me. Thanks was professional and very helpful. Mario worked hard to get the best bank for me. Thanks More
by mike wick
Employees Worked With
Jamaar Tabron, Mario Tibaldi
November 20, 2012
I was happy with the the service that I got from my salesman Brian. However, when I went to pick up my car a week later. The preparation of my car was not very good. My head license plate holder was st salesman Brian. However, when I went to pick up my car a week later. The preparation of my car was not very good. My head license plate holder was still in the trunk along with all my manual and information booklet. I just happen to open my hood and there was not even a drop of windshield wiper in the bottle. My car was dirty and was not wash. The windshield was spotty. There were white stuff on my orange car and no one saw it. The body of the car have stuff over the entire car when you feel the car. The cap on one of my tire was not on. I even mentioned this to my salesman when I first looked at the car.I could keep going on. This was the poorest service I ever received from any car dealership and this is the fifth new car I bought over many years. Dissatisfied customer, Hyacinth Williams More
by hyacinth.williams
Employees Worked With
Brian Saleman
