Serpentini Chevrolet of Strongsville
Strongsville, OH
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I had a very pleasurable experience buying a car here. The service was friendly, fast and fair. My salesperson was exceptional. She worked with me to get the payment I wanted, and she followed up with me The service was friendly, fast and fair. My salesperson was exceptional. She worked with me to get the payment I wanted, and she followed up with me soon after I purchased my vehicle to see how everything was. There is a reason I purchased my last 5 cars here. More
mike really helped us out on getting a new car for a good price and he was friendly and good at the job he does. i would totally tell people to come to serpentini chevrolet of strongsville. price and he was friendly and good at the job he does. i would totally tell people to come to serpentini chevrolet of strongsville. More
I LOVE this dealership!!!! Everyone I come in contact with is so friendly, and helpful! I went to the service department to have the brakes on my Saturn Vue done, and Steve Grillo really did a fantastic with is so friendly, and helpful! I went to the service department to have the brakes on my Saturn Vue done, and Steve Grillo really did a fantastic job, putting me at ease every step of the way! Price was a huge concern of mine as I have a sick dog and a lot of vet bills to pay for, but Steve kept me informed during the whole process which helped keep me calm. I also had to have 2 worn stabilizer links replaced and an oil change as well, and it came in 50 bucks less than my top budget was, plus Steve was able to give me some mail in rebates too! I never told him how much I had to spend, or all the vet bills I have, but it seemed like he did everything in his power to keep the cost down. which is so nice because, as a female its very common to be talked down to and be taken advantage of at a repair shop, but they made me feel like family! I am a super happy customer, and these guys have all of my future business! Thank You, Sarah Fitzgerald More
Their vehicles are spotless and absolutely ready to sell. Their vehicles are spotless and absolutely ready to sell. I was directed to Mike DiDomenico to assist me with the sale. He was very cordial and willi Their vehicles are spotless and absolutely ready to sell. I was directed to Mike DiDomenico to assist me with the sale. He was very cordial and willing to assist. We worked with our Sales Representative and Delivery Coordinator and both were extremely helpful, knowledgeable, and courteous throughout the entire process. My wife and I were completely satisfied with everyone we dealt with at Serpentini Chevrolet of Strongsville and we are very happy with our decision to purchase the Malibu. More
My daughter recommended this dealership and definitely to see Mike DiDomenico after she and her husband bought their Malibu from Serpentini last year. I called ahead and left a message for Mike and he promp see Mike DiDomenico after she and her husband bought their Malibu from Serpentini last year. I called ahead and left a message for Mike and he promptly returned my call. Upon arriving at the dealership, Mike quickly greeted me and offered me a beverage. Mike was interested in why I was looking for another vehicle and what my driving needs are. While test driving the Equinox, I felt very comfortable with him. He explained the vehicle well and was able to answer all my questions. On the day I arrived to pick up my Equinox, Mike was well prepared and guided me through the process. After working through all the paperwork, Mike returned to take me to my vehicle and go over any last minutes questions I had. I didn't want to buy a new vehicle, mine was totaled in a recent accident. Mike and all of the Serpentini staff made this process a positive one. I would recommend this dealership and especially Mike DiDomenico! More
I came into the dealership for a $50 test drive of a 2014 Silverado and I liked the vehicle. The dealership did not have what I was looking for, so they spent nearly a week finding one. Jason Croasmun was Silverado and I liked the vehicle. The dealership did not have what I was looking for, so they spent nearly a week finding one. Jason Croasmun was my salesman, he did a lot of searching to get one that fit my needs. I know he was searching even in MI and PA for my truck. He finally located my new 2014 Chev Silverado LTZ in Ashland, OH. Everthing has been great so far. I would shop here again and recommend this dealership to any of family and friends. Thank you, Bill Ellis Brook Park, OH More
He was an excellent salesman. Very personable and got what I wanted with the price I was looking for. I will for sure will be returning to get my next chevy. what I wanted with the price I was looking for. I will for sure will be returning to get my next chevy. More
We have never been treated so special at a dealership in our lives. Jamie and the whole staff couldn't have been more attentative or courterous. I didn't believe I would qualifiy for a car loan, but they our lives. Jamie and the whole staff couldn't have been more attentative or courterous. I didn't believe I would qualifiy for a car loan, but they had me approved and looking at cars in less than 15 minutes. We found the Impala we were looking for, and drove it home. We left our house at 12:00 and drove to Strongsville, bought the car, and was back at home at 3:00. I even had time to take my dog for her grooming. I really enjoyed looking and buying my car. My husband was astounded that he did hot have to haggle about the price. AWESOME!!!! That is all I can say about these wonderful people. I do believe they have a customer for life now. Thanks so much for everything!!!! More
When I went to the dealership I was just checking out prospects. Jim greeted me at the door with a smile and a welcoming handshake. Though it was an opportunity for a sale, he was busy with another custo prospects. Jim greeted me at the door with a smile and a welcoming handshake. Though it was an opportunity for a sale, he was busy with another customer. Jim thought enough of me and my time and found another salesman to take care of me. He introduced me to James and let him take over. James was very pleasant and personable. He made me feel like he was there just for me. James took the time to explain things to me and didn't make me feel like I was just another sale. He actually took time to find me a better vehicle than I originally went there for. Seeing two people that make you feel like someone special really tugs at my heart strings, and to top it all off they followed me home in my new vehicle. They really went above and beyond! More