Serpentini Chevrolet of Strongsville
Strongsville, OH
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Brittany was extremely helpful. Greeted us as soon as we got out of our car. She went out of her way to run printouts of features on the vehicles we considered for purchase. Because of her helpfulness, we got out of our car. She went out of her way to run printouts of features on the vehicles we considered for purchase. Because of her helpfulness, we came back the next day after reviewing the brochure and made our second vehicle purchase with Serpenti. Garth was great as he and my husband talked about the Browns and draft picks. He was personable and he greeted us when we entered the dealership the next day. Mike was helpful in Brittany's absence by bringing to the front a couple of models we were considering for purchase. Mike and Garth were helpful with providing the types of vehicles within the budget we were looking for the day we returned to purchase the vehicle. Great teamwork from all three. More
Mike did a great job during the sales process to help me identify the car and features that I wanted. He took the necessary steps so that my car buying experience was quick. The service department at Ser identify the car and features that I wanted. He took the necessary steps so that my car buying experience was quick. The service department at Serpentini has done an excellent job as well taking care of my new car and my previous car. I would recommend them when looking for a new or used car. More
Are you kidding me ??? Why go anywhere else ! This dealership has it all and they genuinely care about you . We came in and were able to work closely with both our sales consultant Mike DiDomenico , a dealership has it all and they genuinely care about you . We came in and were able to work closely with both our sales consultant Mike DiDomenico , and sales manager Garth Grimes . Along with help from the rest of the team we put together an amazing deal on beautiful Chevy Cruze. When it can't be done they get it done! Do yourself a favor and go to Serpentini for the best car buying experience ever! More
Serpentini of Strongsville has never steered me wrong. They go "above and beyond" to help the customer find the right vehicle for the right price. They are courteous, informative, professional and just a They go "above and beyond" to help the customer find the right vehicle for the right price. They are courteous, informative, professional and just an absolute delight to interact with. They make it easy to purchase a new car. Informative with each step of the process. If it isn't right for you, they try even harder to get it right for you leaving you completely satisfied. Lowest payment, lowest interest, at a great price, affordable to the individual is what they strive and DO accomplish. More
This is my second car from Serpentini Chevrolet in Strongsville. The entire experience... buying, delivery and service at this place is wonderful. They are very customer friendly and every aspect of Strongsville. The entire experience... buying, delivery and service at this place is wonderful. They are very customer friendly and every aspect of the dealership seems directed toward giving their customers the feeling of both trust and being important to them. They even have a cook at "The Corvette Cafe" in the showroom. It has very good fresh meals for breakfast and lunch. Serpentini stands out giving an exceptional auto experience. More
Mike was very helpful and understanding of what I wanted and of what my price range was! He made everything fun and go very smoothly I would definitely recommend him and of what my price range was! He made everything fun and go very smoothly I would definitely recommend him More
Steve and the rest of the staff made my family very comfortable and did not pressure us at all. He made numerous trips outside in the bad weather and went above and beyond to make our choice easy. Hi comfortable and did not pressure us at all. He made numerous trips outside in the bad weather and went above and beyond to make our choice easy. His friendly nature and attentiveness to our needs made us very happy in our car choice. Matt made us feel welcome as well and was very kind to my family as well as being very understanding and will to work with me on my trade in. I will suggest this dealership to friends and family and will definitely be back in the future for any additional car needs. Thanks. Marco More
We probably had the best car purchase experience we have had in 35 years of marriage. Mike was personable, down-to-earth, patient and very polite. Everything he did erased the negative impression that peo had in 35 years of marriage. Mike was personable, down-to-earth, patient and very polite. Everything he did erased the negative impression that people have about used car salesman. We would recommend him and your dealership to anyone, and would come back to buy another car with him again in the future. More
WHAT CAN A SAY A CLASS ACT. I had the opportunity of working with Tom on 2 occasions with in about 10 days. The first was do to my daughters car being totaled and Serpentini had she a white Cruze caught working with Tom on 2 occasions with in about 10 days. The first was do to my daughters car being totaled and Serpentini had she a white Cruze caught her eyes. Tom was more then willing to work with us on putting my daughter into that car and making sure all her needs were met. Toms professionalism and attention to details sealed the deal on who I would be buying my next car from. 10 days later I called Tom and told him what I was looking for and when I showed up later that evening the car was waiting for me and he took the time to explain to me, and to find out that this was the car he also purchased showed he believes in what he sells. The deal when smooth and before I knew it I was driving my new Malibu. Thanks Tom for your professionalism working with me and my daughter. MSG Daniel G. Weber (RET) More