Serpentini Chevrolet of Strongsville
Strongsville, OH
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A great sales person/ very comfortable experience Ryan Van De Weerd in sales and leasing was wonderful to me. My daughter had recommended this dealership to me. He was great! Thank you! Ryan Van De Weerd in sales and leasing was wonderful to me. My daughter had recommended this dealership to me. He was great! Thank you! More
Derek and Mario were wonderful! I visited Serpentini on a Saturday and in 2 days Derek and Mario got me a beautiful new ride! My experience was unforgettable. Thank you Serpentini! I visited Serpentini on a Saturday and in 2 days Derek and Mario got me a beautiful new ride! My experience was unforgettable. Thank you Serpentini! More
Tons of ppl may have good experiences,,NOT ME!! Horrible trade-in appraisal: $800 for truck in great shape, clean retail >$5,000!! At first he said, "that's really low miles for this truck", then Horrible trade-in appraisal: $800 for truck in great shape, clean retail >$5,000!! At first he said, "that's really low miles for this truck", then once I called him out it changed to "the trucks got a lot of miles"?!?!?! Lol! how dumb do you think I am!?!? I understand they want to sell vehicles, but how many times do you have to say no for them to get the hint!?!?!?!?!? Friendly people, work hard at getting sales, but after going there, I found my dealership for life that treated me like a person instead of a dollar sign, and its not Serpentini!!!! More
Josh is the MAN!!! I saw the vehicle listed on Auto Trader. I called my credit union (no name's please) and they said that I was approved. I drove up and met with Josh a I saw the vehicle listed on Auto Trader. I called my credit union (no name's please) and they said that I was approved. I drove up and met with Josh and he called my credit union and they told him over the phone I was good to go. The next day my credit union called and said that I was not approved and that I should try and talk the price down with the dealer. I called Josh right away and asked what kind of financing I could get through them. He said no problem and started working on some prices for me. During that time my credit union called back and said "no worries, you are good to go". The next day I signed my paper work for my loan through the credit union, and drove to met with Josh to get the vehicle. When I handed over the check from the credit union Josh noticed that they shorted me a thousand dollars. Josh didn't just say go and get a new check. He got right to work on trying to get me financed with them. Josh and Justin (finance) tried calling all their contacts that they had at the banks. Due to the late hours they both were calling people on their cell phones at home having them work up quotes on their home PC. After they exhausted all their efforts they said that they were going to call first thing in the morning when their banks opened and get me financed. I called my credit union the next morning and asked "what the heck', and after they gave me some lame excuse they had the nerve to tell me that I'm still approved. I told them thanks but no thanks and that Josh at the dealer had got me a better deal with less hassle through them. Josh went above and beyond the call of duty, and I have began spreading the word to others that if you are looking to buy a vehicle, Serpentini is good for you. Thanks Again Josh! More
changed price of vehicle over night I was buying an suv serpentini just got in, and my salesman derek (who was great though) was going to contact me the next morning when service was don I was buying an suv serpentini just got in, and my salesman derek (who was great though) was going to contact me the next morning when service was done with the vehicle, to take my deposit by phone. I then noticed that over night, they raised the price by around $1500. After pulling my credit the night before and giving me rates, they wouldn't honor the price!!! Bad business, and am extremely disappointed. More
Another great experience at Serpentini of Strongsville we came in looking to purchase a vehicle and again with the help of Dan Noel and Mario, we leased a 2015 Silverado. These guys are so exceptional wit we came in looking to purchase a vehicle and again with the help of Dan Noel and Mario, we leased a 2015 Silverado. These guys are so exceptional with their kindness that I will now only shop Serpentini. Your guys make things happen. we are very satisfied and we will retur, Thank you so much, More
Stopped in for recall , left with new vehicle We had recall on our HHR and came in for our appointment. Ran into Dan Noel from whom we had leased (1) and purchased vehicle (1). Started talking to We had recall on our HHR and came in for our appointment. Ran into Dan Noel from whom we had leased (1) and purchased vehicle (1). Started talking to Dan after looking around showroom vehicles and worked out a great deal for trade in on HHR and price for a 2015 Malibu. We had no intention of purchasing a vehicle when we came in but Dan worked with us and gave us such a good deal we couldn't pass this up. More
Very good visit I really didn't want to go through the purchase experience again. IO would almost rather just keep my car and go home. I stopped at Serpentini and tol I really didn't want to go through the purchase experience again. IO would almost rather just keep my car and go home. I stopped at Serpentini and told them about my car , the one I wanted and the price I would expect. We came to agreement within an hour and I actually took the car home 30 minutes later. All staff were friendly and willing to help. I will definitely go back and recommend Serpentini to anyone. More
My 1st at Serpentini Brandon went out of is way and actually came in on his day off to sell us this 2014 Volt. We we happy with the deal we made and the overall experience Brandon went out of is way and actually came in on his day off to sell us this 2014 Volt. We we happy with the deal we made and the overall experience in the purchase. It was definitely worth the hour and half drive. Will recommend this dealership to my friends. Also the lady that ran us through the teck on the volt was fantastic. ( I don't remember her name) More
MY NEW IMPALA BOUGHT A NEW 2014 MALIBU. GOT THE PAYMENTS, WARRANTY, ETC. THAT I WANTED!! THANKS, NICK FOR WORKING WITH US AND GETTING US A NEW CAR FOR CHRISTMAS! BOUGHT A NEW 2014 MALIBU. GOT THE PAYMENTS, WARRANTY, ETC. THAT I WANTED!! THANKS, NICK FOR WORKING WITH US AND GETTING US A NEW CAR FOR CHRISTMAS!! this is the 5th vehicle we have purchased a serpentini - always get good service. More