Serpentini Chevrolet of Strongsville

Had routine service and correction of “ place in park “ issue. Nick was great with keeping me updated on when the car would be done. I always have a great experience in this service department. issue. Nick was great with keeping me updated on when the car would be done. I always have a great experience in this service department. More

I normally don’t do reviews but I do have to give credit when it’s due. Any big purchase is stressful - & hello anxiety because I’m just a girl here…trying to buy a vehicle for a good price in the mi credit when it’s due. Any big purchase is stressful - & hello anxiety because I’m just a girl here…trying to buy a vehicle for a good price in the middle of inflation. Thankful for jack hunt’s negotiation skills, getting straight to the point, & no bullsh!t. No offense to the other sales reps but if you’re looking, ask for him!!! Add 5 more stars because it was also the fastest car buying experience I’ve ever had. & that means a lot being that I’m a mom, juggling a 4 yr old with me, while buying a car - because my kid would have torn the dealership to pieces at the slightest chance of getting bored. As for the dealership, they’ve had my phone number for about a week now & they haven’t blown me up yet trying to sell me more cars so I mean… I’ll definitely take it as a win as well. + a kids corner, cafe, & every other employee was genuinely friendly & knowledgeable. They did not let me drive off the lot without explaining benefits & car technology which I thought was really cool too. Jack Hunt 10/10 recommend Serpentini Chevrolet of strongsville 10/10 Ps. Jack Hunt deserves a raise More

My service contact named Mike was very personable and explained nicely all the things I needed to have done besides the LOF I had previously scheduled. He and the tech that worked on my vehicle are keepe explained nicely all the things I needed to have done besides the LOF I had previously scheduled. He and the tech that worked on my vehicle are keepers in my opinion. More

Very fast and painless process buying my new truck and trading in my old one, fair prices on both new and trade in trading in my old one, fair prices on both new and trade in More

Salesman Pat was great. I came in when 25s just came in. We had to order what I wanted. Pat tracked the car through the hole build and shipping process. Picking up the car w I came in when 25s just came in. We had to order what I wanted. Pat tracked the car through the hole build and shipping process. Picking up the car was easy More

After a month long ordeal with another dealership I decided to come to Serpentini Chevrolet. It was the best decision I made - David was very helpful and explained everything to me so that I knew exact decided to come to Serpentini Chevrolet. It was the best decision I made - David was very helpful and explained everything to me so that I knew exactly what I was signing and what coverages I would have. Thank you Serpentini and David for making the experience easy, quick and painless! More

Making an appointment was easy. The people were friendly and easy to understand. The waiting area was comfortable. The people were friendly and easy to understand. The waiting area was comfortable. More

Sold me a #Warranty and then wrote things in way, so the warranty wouldn’t cover them. Service department is an absolute joke. warranty wouldn’t cover them. Service department is an absolute joke. More

Never have a issue with the service department. They have maintained my truck since day one 8 years ago. Never try to add on just do what needs to be done at the time that it needs to be done. T They have maintained my truck since day one 8 years ago. Never try to add on just do what needs to be done at the time that it needs to be done. This is why when the time is right they will get my next truck purchase for sure. Thanks you Serpentini Service Team. More

Every person I dealt with was very professional and knowledgeable. Great experience overall! I would recommend. knowledgeable. Great experience overall! I would recommend. More