Serpentini Chevrolet of Strongsville

This place is a joke. Talked with salesman about a vehicle, set up a time to come in, called my bank. Got the check for it. they called the next morning to verify the tim Talked with salesman about a vehicle, set up a time to come in, called my bank. Got the check for it. they called the next morning to verify the time. 10 minutes later called back said it was sold after they knew I was coming to purchase this vehicle.. Terrible communication, terrible customer service. Terrible business all around. Just not the way to do business with someone. Would not recommend going here. Tell you what you want in hopes to get you to come in to look at something else. I’ll take my money elsewhere. F**k this place. Zero stars if I could More

Purchasing a vehicle from this dealership was an enjoyable experience. Everyone was knowledgeable and pleasant. This is the second vehicle I have purchased from Serpentini Chevrolet, and will contin enjoyable experience. Everyone was knowledgeable and pleasant. This is the second vehicle I have purchased from Serpentini Chevrolet, and will continue to do so in the future. More

I was sold a 2015 chevy equinox in 2023 I owe 17k on it was given a horrible loan. The car is broke down it already had mileage and now i find out the wires to the computer are held on by electrical tape. was given a horrible loan. The car is broke down it already had mileage and now i find out the wires to the computer are held on by electrical tape. The guy Mario commented on my google review he wanted to help me but I've called 3 times and no call back im a single mom who just needed a dependable car and I got screwed More

I appreciate the reminder call and the professional attention including explanations. Everyone is helpful and friendly. My car continues to provide good transportation. attention including explanations. Everyone is helpful and friendly. My car continues to provide good transportation. More

Great experience all around, everyone extremely helpful and kind. I’ve bought multiple cars from here and will continue to do so. and kind. I’ve bought multiple cars from here and will continue to do so. More

As always, Serpentini in Strongsville got me in, diagnosed, & fixed promptly to my full satisfaction. The ignition and touch screen problems were no match for this dealership. diagnosed, & fixed promptly to my full satisfaction. The ignition and touch screen problems were no match for this dealership. More

When I asked to get a car wash the service desk is very rude about using the car wash and I waited over 20 minutes @ strongsville then left without a car wash. Very rudely when asked to get car washed. rude about using the car wash and I waited over 20 minutes @ strongsville then left without a car wash. Very rudely when asked to get car washed. More

Courteous, helpful and knowledgeable sales person. Sal as person Sergio found the perfect car we were looking for. Sal as person Sergio found the perfect car we were looking for. More

Clean reliable dealership. Friendly workers Fast efficient check in. Free coffee soda pop and water Friendly workers Fast efficient check in. Free coffee soda pop and water More

Robert O is always fun to work with. He took my "chop busting" like a pro and went above and beyond to meet my requirements in purchasing a nice preowned vehicle. So much so the wife and He took my "chop busting" like a pro and went above and beyond to meet my requirements in purchasing a nice preowned vehicle. So much so the wife and I are going to go see him about getting her a brand new vehicle in the very near future. Keep up the awesomeness Robert, and you think I can be a hassle? ( all in fun of course) wait til ya meet the wife again! More