Serpentini Chevrolet of Orrville

We were treated wonderfully at our visit and were not pressured into a sale we couldn't afford. Most other dealerships we visited did not seem to have our families needs and best interest at heart. The s pressured into a sale we couldn't afford. Most other dealerships we visited did not seem to have our families needs and best interest at heart. The salesman, Floyd Stanard, seemed to relate to what we were looking for and understood we had a specific price range to do it with. Everyone there was very friendly and welcoming even though we had come in at the end of the day. Floyd took his time showing us several vehicles in our range and we found the perfect car for our family! Definitely will recommend family and friends to this location! More

I recently went through bankruptcy and was having a hard time getting anyone to finance me let alone talk to me. Floyd went out of his way to get a car that I wanted and could afford. After my first visit I time getting anyone to finance me let alone talk to me. Floyd went out of his way to get a car that I wanted and could afford. After my first visit I waited a few days to go back and Floyd stayed in contact with me without harassment and I went back to see him and bought my car. He busted his butt to make sure I walked out of the dealership with a smile on my face. He will not only be my salesman in the future but I have gained a real friend for life. Thanks.... More

Serpentini Orrville has an exception staff. Our salesman Floyd Stanard was extremely friendly and very knowledgeable. He made time to work through all the details of buying our car. We were in a unique situ Floyd Stanard was extremely friendly and very knowledgeable. He made time to work through all the details of buying our car. We were in a unique situation and Floyd helped us find a great fit and deal. We received nothing short of concierge service through the whole buying process. We left the dealership that day with our 2010 Chevy Cobalt, we absolutely love our new car. Floyd called us a week later to ask if everything was ok with the vehicle, I've never received such great service from a car dealership or salesman. I WILL definitely be back to buy my next vehicle. Thank you Floyd and Serpentini Orrville!! More

Serpentine Chevrolet/Buick and my salesperson Jonathan gave me a great buying experience. I was not sure what model I was interested in and told Jonathan what my needs and wants were and Jonathan was a gave me a great buying experience. I was not sure what model I was interested in and told Jonathan what my needs and wants were and Jonathan was a big help showing me several makes and models he thought would fit my needs. He was so nice and patient! I ended up with a vehicle that was perfect for me and is a most satisfying purchase. I am really enjoying my new Buick Enclave! To describe my salesperson I would say he was a really nice guy who was patient, knowledgeable, honest, a no nonsence guy who was easy to talk to and helpful. He showed me how to work everything in the car and even set up my OnStar for me along with syncing my phone to the car. He also took the car to the gas station and filled it up. Working with his boss (Jason Anderson)(who wrote me a note on my offer saying they appreciated and wanted my business) (very nice and welcoming) he got me a great deal! And the paperwork was a breeze! What a nice fellow, his name was Jason Foy, he was efficient and easy to talk to and did not try to pressure me into buying things I did not want. Overall, I felt welcomed and comfortable with my salesperson , Jonathan, and the all of the other staff that worked with me on the sale. More

I was referred to this dealership and I was told that I would be taken care of. There couldn't have been more truth to that statement and they exceeded my expectations!! Jonathan knows how to treat peopl would be taken care of. There couldn't have been more truth to that statement and they exceeded my expectations!! Jonathan knows how to treat people like people. He deals with honesty, integrity and respect. Not what I usually get from dealerships. He was very professional and so was Mark. I will and already have recommended this dealership to others and I hope that the service that my family and I have gotten will continue!!!! Thank you Serpintini!!! More

The overall experience with Ray Hawks (salesman)of Serpentini Chevy was very good. He answered all of our questions. He was very helpful on everything we needed. He was very friendly. He did every Serpentini Chevy was very good. He answered all of our questions. He was very helpful on everything we needed. He was very friendly. He did everything possible to make the sale of our 2006 trailblazer go smoothly. More

The service that james gave me was excellent,and he also gave me alot of advice as far as raising my credit score. It was without a doubt the best experiance I have had at any dealership,because of my credi gave me alot of advice as far as raising my credit score. It was without a doubt the best experiance I have had at any dealership,because of my credit score I couldnt get the payment where I wanted it but I guess that is my fault LOL, but again excellent service and a great buying atmosphere, thank you Jim. More

Eric is the consummate "good" sales guy. He never pressured, was extremely open with every bit of information I needed and gave me plenty of emotional space to make my decision. I came to Serpen pressured, was extremely open with every bit of information I needed and gave me plenty of emotional space to make my decision. I came to Serpentini after a very rough day, but the sales experience I had with Eric made it much more tolerable! My wife was equally impressed. More