Serpentini Chevrolet of Orrville

I worked with Steve Fusco on the purchase of my Ford F 150. He was very helpful & knowledgeable about the vehicle. The truck is in great shape & feel I got a great deal on it. 150. He was very helpful & knowledgeable about the vehicle. The truck is in great shape & feel I got a great deal on it. More

Being 20 years old, and owning a brand new Sonic feels amazing. Walking into Serpentini, I got nervous not knowing if I was even gonna be able to go home with a vehicle. But Eric made it happen. He did wh amazing. Walking into Serpentini, I got nervous not knowing if I was even gonna be able to go home with a vehicle. But Eric made it happen. He did whatever it took to get me in the vehicle. He's a great salesman and I wouldn't recommend anyone else. He made my first car purchase stress free. More

This was our 2nd trip in to see james and the gang in 2 months.Bought a 2011 hhr off of james first in sept 2011 and the process was smooth.not as excepted when you visit some car dalers no pressure all qu months.Bought a 2011 hhr off of james first in sept 2011 and the process was smooth.not as excepted when you visit some car dalers no pressure all questions answered.After recieving a mailing offering to lower our interest rate on a differant car we decieded to visit with no intention of selling our hhr.We arrived and were greeted with a smile.Explained that with a lower rate we could increase our purchase power and what could they do.Well low and behold we left the dealership in a new cruze with 2 mils on it.and didnt increase our payment by much with the lower rate. The whole crew need to pride them selves on what a good job they get done by listening to the customer.after all without us they wouldnt be there.but as it loks you guys will be here for some time.keep up the good work would recommend to anyone. More

Went to this location looking for a new Cruze. Zack was very personable, and knowlageable. He explained different vehicle options and packages. We took two cars out for a test drive. Picked out the car we very personable, and knowlageable. He explained different vehicle options and packages. We took two cars out for a test drive. Picked out the car we wanted, and took it home the same day. The entire staff is very helpfull and accomidating. I tell all of my friends to go to Serpentini when it's time to buy a car. More

This is my second experience with the Sales department, specifically James Geig and Jason Anderson. From beginning to end of the sale and beyond they have both made themselves readily available. They hones specifically James Geig and Jason Anderson. From beginning to end of the sale and beyond they have both made themselves readily available. They honestly answered every question I had, they explained in great detail every step of the process. They worked exceptionally hard to find the right vehicle at the right price to fit my specific needs. It's rare to find, not only their dedication to the customer, but also their integrity. You can tell by their attention to detail, follow up, and follow through that they take pride in their work and are doing their very best. I personally will buy from them and would gladly recommend them and Serpentini of Orrville to anyone looking to purchase. More

Eric was great to work with. When we went to look at the car, he gave us all the information he had on it (it was used). He also let us take the car home overnight to test drive. When we purchased the car, car, he gave us all the information he had on it (it was used). He also let us take the car home overnight to test drive. When we purchased the car, they washed and detailed it and filled the tank with gas. In addition, he followed up quickly, only a few days later like he said he would, because he knew I was moving out of town. I recommend working with Eric. He made my first car purchase and smooth and easy process. More

I had a vehicle already in mind & I was shown the vehicle quickly.I was able to test drive it immediately & the salesman was instructive,but not overbearing.We laughed a couple of times as I recalled vehicle quickly.I was able to test drive it immediately & the salesman was instructive,but not overbearing.We laughed a couple of times as I recalled how to drive a standard shift.He answered ALL of my questions about the car too.He secured the needed information I was told to bring with me,got the deal completed and I even got the vehicle for less than I thought.This has been one of the most pleasant experiences of my life and certainly the most pleasant vehicle purchase for me.Thanks. More

I went to this dealer on a whim. They had a charger sitting on the lot that I was interested in but they were 2 hours away... After walking in to an obviously very busy showroom, I was greeted by the m sitting on the lot that I was interested in but they were 2 hours away... After walking in to an obviously very busy showroom, I was greeted by the manager. He was able to set me with up Eric Johnson, a sales consultant. Eric was very friendly, took me out on the lot to show me the car I was most interested in. He was very helpful and informative all throughout the test drive. It was great to have someone who was as personable and knowledgeable as Eric. Through the entire, usually extremely painful and boring, process, he was great. I hope to be able to send more people down to this dealer so they can have as an enjoyable experience as I did. More

I worked with Jonathon Conley on the purchase of a used truck. The staff was very friendly in working with me and taking a trade in on a vehicle I had just purchased two days prior to my truck purcase. I w truck. The staff was very friendly in working with me and taking a trade in on a vehicle I had just purchased two days prior to my truck purcase. I worked with Jason, Chris and Mark in finance and all helped make the transaction smooth. Thanks a lot... More

We purchased our first auto from Serpentini's Chevy of Orrville. Floyd Stanard was our salesperson. He was efficient in his explanation of the auto we were looking at. He left us take the auto for a drive Orrville. Floyd Stanard was our salesperson. He was efficient in his explanation of the auto we were looking at. He left us take the auto for a drive. He explained the features on the auto. He even helped us get things set up for us. A lot of the features were new to us. We had a lot of questions and he answered them. We would go back and deal with him again. He followed up with a phone call a few days later to see if all was good. I like that the salesperson didn't forget his customers as soon as he sold them an auto. Thank you, Floyd. Mr. Stanton C. Conley More