Serpentini Chevrolet of Orrville

We were sold a 2017 Subaru that supposedly had some 100+ point inspection. Well in the 6 to 7 weeks of having it we will be taking it back in for the 6th,yes you read that right, 6th issue! So far your insp point inspection. Well in the 6 to 7 weeks of having it we will be taking it back in for the 6th,yes you read that right, 6th issue! So far your inspection failed to catch a bad cv axel, bad catalytic converter, bad alignment, no wiper blade on the rear and a few other small things! The check engine light is on yet again! I've put more miles on the car bringing it to the shop then I have anywhere else! We were told to call our salesman,which we've done, all to get no return call. This is not how a business should be run! I've had to miss work 5 days for them to fix what should have been done BEFORE it was ever purchased by my fiancé! More

Want quick and painless experience shopping for your new car? plus feel special, comfortable doing a car deal. Come see Floyd-Thank you so much Floyd for your trustworthiness! new car? plus feel special, comfortable doing a car deal. Come see Floyd-Thank you so much Floyd for your trustworthiness! More

I WAS VERY PLEASED WITH FLOYD, SO HELPFUL AND MADE MY EXPERIENCE EXCELLENT WITH BUYING MY NEW 2021 EQUINOX LT. IT'S BEAUTIFUL AND I'M SO HAPPY WITH MY PURCHASE. THANK YOU FLOYD FOR MAKING IT HAPPEN. EXPERIENCE EXCELLENT WITH BUYING MY NEW 2021 EQUINOX LT. IT'S BEAUTIFUL AND I'M SO HAPPY WITH MY PURCHASE. THANK YOU FLOYD FOR MAKING IT HAPPEN. PLEASE KEEP UP THE GREAT WORK AND I WILL PASS YOUR NAME ALONG TO ANYONE LOOKING FOR A VEHICLE. More

The prices in the inventory ads were just as they were promised in real life, no surprises when I went to make the deal. It was a pleasure working with staff Don Motz. I feel I got the best deal I could promised in real life, no surprises when I went to make the deal. It was a pleasure working with staff Don Motz. I feel I got the best deal I could find after searching for quite a while on the internet. I had a lot of questions and he answered them all to my satisfaction. He also gave me all the time I needed to assure that the car would satisfy the special needs of my son. It meant trying out four different vehicles and taking one home and then waiting for me to go home and come back several times to get it all done. Don's easy going style and patience made a huge difference. Thanks. More

I’ve been dealing with Serpentini Orrville for the past 10 years. Buying new, used, and the service department for all my vehicles. I must say each and every time I have been 100% satisfied with everything 10 years. Buying new, used, and the service department for all my vehicles. I must say each and every time I have been 100% satisfied with everything especially my sales guy that I’ve dealt with since day one, Floyd he has been awesome and very helpful thank you and for the pizza (I feel like family when I walk in everyone knows me by name). Also have to give a shot out and thank you to Steve, Mark, and Jason who have also been very helpful with the whole experience. Then for Joe, Conner, and Marlin in the service department thank you. They are very helpful and knowledgeable when it comes to getting my vehicles serviced or if I need any work done to them. I will continue to keep coming back for all my vehicle needs do to the family atmosphere. Thank you everyone More

I purchased a 2021 Buick Encore from John Williams and had a great experience! He knows his cars and was very helpful throughout the whole process. Thanks John!! had a great experience! He knows his cars and was very helpful throughout the whole process. Thanks John!! More

John Williams was very helpful. I would buy another vehicle from them. I live 1 hour away very worth the trip. If you a car or truck check them out. vehicle from them. I live 1 hour away very worth the trip. If you a car or truck check them out. More

I would like to thank you for your help. In my truck thanks again i will recommend you Don Motz As my dealer on my vehicle thanks again i will recommend you Don Motz As my dealer on my vehicle More

I bought a 2016 Ford Tauras from Don Motz. He's the best salesman I ever had very helpful And a yr ago we bought a 2019 chevy Spark and Don Motz was are salesman on that vehicle to. And if I need to buy ano salesman I ever had very helpful And a yr ago we bought a 2019 chevy Spark and Don Motz was are salesman on that vehicle to. And if I need to buy another vehicle someday I hope he is still there because he will be my salesman again. Thanks Don Motz and Serpentine ❤😎 More

I am a single mom and came to serpentini with the intention of getting a car that was reliable. The car I bought has been anything but reliable. It has been a complete nightmare! Things started to g intention of getting a car that was reliable. The car I bought has been anything but reliable. It has been a complete nightmare! Things started to go wrong after a week of purchasing the car. In a year I put less than 4000 miles and have put over 3000 in repairs for a car that cost 5000!!! They also had it for 3 months for a problem that they STILL havent fixed because they couldnt figure out what's wrong with it. Now I'm stuck with a car that still need repairs that I cant afford. There is absolutely no way they didnt know this car was a piece of junk. Please if you're a single mother go somewhere else. Ask someone to go with you. I'm going to be stuck walking with my one year old during winter while paying for a car I cant drive. I'm devestated and have spent so many hours stressed and crying. Beware! More